Right Choice Service Ltd

Inspection report for supported accommodation provider – monitoring visit: Right Choice Service Ltd 1 Right Choice Service Ltd

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Registered provider: Right Choice Service Ltd

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Inspected under the social care common inspection framework

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provider

This supported accommodation service is owned and operated by a private provider. At the time of registration, the provider had 14 properties offering supported accommodation for up to 71 children. At the time of this visit, the provider had 15 properties registered, with the capacity to accommodate up to 76 children. On the day of this visit, 34 children were placed with this provider.

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provider

The provider, the nominated individual, who is also the director of the company, and the registered service manager were registered with Ofsted on 8 August 2024. The new nominated individual registered with Ofsted on 11 November 2025.

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provider

This visit was unannounced. The inspector visited one property. The inspector spoke to two children, the registered service manager, the nominated individual, a team leader and a child’s personal adviser.

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provider

The inspector was aware during this monitoring visit that a serious incident that occurred at the setting is under investigation by the appropriate authorities. While Ofsted does not have the power to investigate incidents of this kind, actions taken by the setting in response to the incident were considered alongside other evidence available at the time of the monitoring visit to inform the inspector’s judgements.

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This monitoring visit

Ofsted carried out a monitoring visit to check the action leaders and managers have taken to meet the steps raised in the compliance notice that was raised at the previous monitoring visit, and to monitor their response to a safeguarding concern that had been raised by the police. This related to a child being subject to an attack. Inspection report for supported accommodation provider – monitoring visit: Right Choice Service Ltd 2 Leaders and managers have responded appropriately and have met all the steps identified in the compliance notice. A wide range of actions have been implemented to improve the service and ensure compliance with the regulations.

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This monitoring visit

Children live in a house which is clean, warm and well maintained. Children appreciate the nurturing, caring support that they receive from the staff. If children are struggling to keep their rooms clean, staff take appropriate action.

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This monitoring visit

Leaders and managers have completed an internal review of all the children who are accommodated by the provider. The review has ensured that all the children living with them are suitable for supported accommodation. Leaders and managers are improving partnership arrangements by proactively meeting with local authority placement officers.

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This monitoring visit

Children now administer and store their medication independently. Knives and cleaning products are no longer locked away. Children are trusted to use knives and cleaning materials safely and responsibly. Revised policies and practices highlight children’s autonomy, equipping children with the necessary skills for adulthood.

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This monitoring visit

Children commend the support that they receive, and they describe the staff as ‘lovely’. Professionals were also complimentary of children’s progress.

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This monitoring visit

Children feel safe and they know how to complain. Children’s records reflect their voice. Children receive comprehensive sessions with their key worker that help to increase their knowledge, self-esteem and resilience.

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This monitoring visit

Leaders and managers demonstrate a commitment to the continual development of the service. An extra post has been created to provide an additional layer of quality assurance. This new post will support the management structure and provide additional management oversight.

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This monitoring visit

Staff benefit from ongoing training that ensures they have the required skills for their role. Safeguarding training is being prioritised. Staff awareness is being raised regarding incident reporting and the Ofsted notification process. A group of team leaders are now designated safeguarding leads. Team leaders also have the opportunity to complete a higher level of vocational training.

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This monitoring visit

Leaders and managers respond to significant incidents that involve children. Leaders and managers ensure that children are offered medical help when injuries occur. Work is undertaken with the children so they understand their behaviour and that of others, so they can make safer choices. When incidents occur, children’s risk assessments are updated and Ofsted is notified.

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This monitoring visit

No requirements or recommendations have been made. Inspection report for supported accommodation provider – monitoring visit: Right Choice Service Ltd 3

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider – monitoring visit: Right Choice Service Ltd 4

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Supported accommodation provider details

Registered provider: Right Choice Service Ltd

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Supported accommodation provider details

Registered provider address: 23 Punchard Crescent, Enfield EN3 6FZ

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Inspector

Sharon Payne, Social Care Inspector Inspection report for supported accommodation provider – monitoring visit: Right Choice Service Ltd 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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