Social care · Children's home inspection (SCCIF)
Children's home run by Capstone Therapeutic Care (Midlands) Ltd
Summary
Helen Dickens (lead), Louise Naylor
What we read, and from where
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- Group verified
Capstone Therapeutic Care (Midlands) Ltd
- Inspection date verified
4 Dec 2025
- Inspectors verified
Helen Dickens, Louise Naylor
- Helped and protected verified
Good
- Leadership and management verified
Good
- Overall effectiveness verified
Good
- Name on report verified
2846928
- URN verified
2846928
Deep dive
What this report says
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Grade profile
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- OverallGood
- Helped and protectedGood
- Leadership and managementGood
70% of comparable inspections in the last three years were graded Good (12,716 inspections).
Tone of the report
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Reads more warmly than most reports of this type graded Good.
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Strengths
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Concerns
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No strong criticism found.
Next steps
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No next steps set out.
What the report dwells on
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Anatomy of the report
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- Pages
- 7
- Words of findings
- 1,063
- about usual (typical 1319)
- Reading level
- Fairly hard
- Flesch 54, typical 51
- Average sentence
- 16 words
- Next steps
- 0
- typical 4
- Hedged sentences
- 2%
- “some”, “not always”, “most”…
Where the words go
Full report text
Inspection report for children's home: 2846928 1 Registered provider: Capstone Therapeutic Care (Midlands) Ltd Full inspection Inspected under the social care common inspection framework
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Information about this children's home
The home is operated by a private organisation . It provides care for up to 2 children with social and emotional difficulties between the ages of 3 and 17.
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Information about this children's home
There is a registered manager in post who is experienced and suitably qualified and who has been registered with Ofsted since 18 July 2025.
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Information about this children's home
At the time of the inspection, there was one child living in the home. The child spoke to the inspectors.
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Overall experiences and progress of
children and young people, taking into account
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good
How well children and young people are helped and protected good
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good
The effectiveness of leaders and managers good
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good
The children's home provides effective services that meet the requirements for good.
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good
Date of last inspection: not previously inspected
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good
Overall judgement at last inspection: not applicable
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good
Enforcement action since last inspection: not applicable Inspection report for children's home: 2846928 2
p.1
Overall experiences and progress of children and young people: good
The home is well presented, welcoming and decorated to a high specification. There is no evidence of damage. The home is personalised, with photos of the child throughout. The child's bedroom is decorated to their own taste and reflects their personality and interests.
p.2
Overall experiences and progress of children and young people: good
The child's move into the home was well managed despite it being at short notice. Staff ensured that the home was prepared ready for their arrival. Staff took time to understand the child's likes, dislikes and interests. Staff ensured that the child was taken to get the things that they needed as they came with few possessions. The child said this made them feel welcomed.
p.2
Overall experiences and progress of children and young people: good
Staff ensure that the child enjoys positive experiences and is able to participate in activities that they have an interest in. This has enabled the child to build social relationships. For example, the child has joined dance classes. The child is consulted on many aspects of living in the home, including menu choices, leisure activities and the way they would like to have consequences put in place. This has supported the child to feel valued and retain a sense of independence.
p.2
Overall experiences and progress of children and young people: good
Staff have built trusting relationships with the child and provide consistent routines and boundaries. This support has helped the child settle and provided them with stability. Staff advocate for the child to ensure that their wishes and feelings are known and have ensured that they have independent advocacy. The child is able to contribute to their care plan and attend professional meetings.
p.2
Overall experiences and progress of children and young people: good
The staff understand and value the importance of education and have supported the child to return to full-time education after a period when they did not attend school for some time prior to moving to a new area. Staff have worked hard to secure a place at a local school, where the child is achieving 100% attendance. The child continues to make positive progress at school due to the stability and support that staff give them. Staff are aspirational for the child and support their ambition of attending university. Staff support the child with homework, and there is a dedicated study area in the home to enable this.
p.2
How well children and young people are helped and protected: good
Incidents take place rarely at this home. When these do take place, staff take appropriate and prompt action to safeguard children. Staff understand the procedures in place to report significant incidents and how to keep the child safe. These are reinforced through reflective discussions in team meetings and staff supervision meetings. When a child left the home on one occasion, staff took appropriate action to ensure their safe return by following the child into the local community and reporting them as missing. Inspection report for children's home: 2846928 3 Staff have built a positive relationship with the child, and they are able to identify trusted adults who they can confide in. This supports the child to feel safe. Meaningful conversations are used to support the child to understand how to keep safe, for example regarding consent and healthy relationships.
p.2
How well children and young people are helped and protected: good
Staff have access to an internal therapeutic service, and this is used well to support staff in building on their understanding of how to respond to children when they are distressed. Staff have received specialist training to specifically meet the child's needs, and this has significantly helped the child to manage their emotions and settle in the home. Staff ensure that these techniques are incorporated into the day-to-day care of the child, so they experience consistency of care.
p.3
How well children and young people are helped and protected: good
There are safe systems and processes for managing the administration of medicine in the home, and staff have appropriate training on this. Staff ensure that the child is supported to attend all health appointments and have advocated for further specialist consultation where appropriate. This ensures that the child's health needs are met.
p.3
How well children and young people are helped and protected: good
Safer recruitment processes are in place. This means that the child is cared for by suitable adults. Where there are potential concerns, managers have taken appropriate action to ensure that these have been fully explored and any risks addressed.
p.3
The effectiveness of leaders and managers: good
The registered manager is experienced, motivated and committed to delivering positive outcomes for children. She has a clear vision for the development of the home, which is shared regularly with staff. Staff report they are happy in their role and enjoy working at the home. They feel well supported by the registered manager and deputy manager, who provide regular supervision and training opportunities. Staff speak positively about the training they receive, which equips them with the knowledge and understanding to support the child's needs and to keep them safe.
p.3
The effectiveness of leaders and managers: good
Staff are provided with a comprehensive induction programme and training opportunities to develop them in their role. They receive regular supervision, which enables them to discuss their learning and development needs. Reflective sessions take place to check staff members’ understanding of safeguarding processes, policies and procedures. This includes scenario-based learning that provide staff with opportunities to strengthen their knowledge of safeguarding practice.
p.3
The effectiveness of leaders and managers: good
Regular team meetings provide additional opportunities for learning and for staff to reflect on their practice. All staff either hold the relevant qualification for child residential care or are working to achieve this within the required timescales.
p.3
The effectiveness of leaders and managers: good
The registered manager has appropriate processes in place to ensure that they maintain the necessary oversight of the running of the home. These include timely review of serious incidents, mandatory training and health and safety requirements. Inspection report for children's home: 2846928 4 Feedback from professionals is unanimous in their praise of the home and the support staff provide for the child. They say communication with staff is excellent. Professionals say that staff understand the child's needs, that the child is happy living in the home and that the support staff provide is helping the child to feel settled and to make progress.
p.3
The effectiveness of leaders and managers: good
No requirements or recommendations were raised at this inspection. Inspection report for children's home: 2846928 5
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Information about this inspection
Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2846928 6
p.5
Children's home details
Registered provider: Capstone Therapeutic Care (Midlands) Ltd
p.6
Children's home details
Registered provider address: Capstone Foster Care, Office 2, Greenbox, Westonhall Road, Stoke Prior, Bromsgrove B60 4AL
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Children's home details
Responsible individual: Debbie Tomlinson
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Inspectors
Helen Dickens, Social Care Inspector Louise Naylor, Social Care Inspector Inspection report for children's home: 2846928 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.
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Inspectors
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Inspectors
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Inspectors
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Inspectors
T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted
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