Children's home run by Prime Nurture Services Limited

Inspection report for children’s home: 2844295 1 Registered provider: Prime Nurture Services Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned. It is registered to care for up to four children with special educational needs. At the time of the inspection, there were three children living at the home. Their views contributed to the inspection.

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Information about this children’s home

There is no registered manager. A manager is in post and is in the process of becoming registered with Ofsted.

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Information about this children’s home

This is the home’s first inspection since it was registered with Ofsted in June 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2844295 2

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Overall experiences and progress of children and young people: good

Children live in a home that provides a warm and welcoming environment. They value being involved in personalising their bedrooms to their own tastes. This helps them feel a sense of ownership and belonging. Leaders have created a dedicated snug area to meet individual needs, including supporting a child with complex needs. This helps the child to cope when feeling overwhelmed. This space also reduces the risk of tensions between children, ensuring they have sufficient room to feel comfortable and safe.

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Overall experiences and progress of children and young people: good

Children have developed trusting and meaningful relationships with staff. One child spoke about how important this is, referring to a member of staff who was their key worker as ‘wonderful’. This is testament to the quality of this relationship. External professionals also recognise the positive impact these relationships have had, noting that children are making progress in all areas of their lives.

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Overall experiences and progress of children and young people: good

Leaders and managers prioritise education and understand the importance of ensuring that children, particularly those with additional needs, have appropriate and relevant plans in place. Two children currently have education plans that meet their individual needs and support their progress. For one child, plans are not yet in place, but leaders and managers are working proactively with relevant professionals to address this and ensure the child receives the support they need.

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Overall experiences and progress of children and young people: good

Children’s care plans are reflective of their individual needs. Staff demonstrate a strong understanding of what each child requires, ensuring that care is tailored to meet their individual needs and is delivered consistently by staff. This approach supports children to feel understood and promotes their overall wellbeing.

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Overall experiences and progress of children and young people: good

Children feel confident to share their views and these are taken seriously and acted upon by the manager and staff. For example, one child is very aware of staffing ratios being higher than for other children. The child said that they feel embarrassed when in the community, because they have additional staff with them. Leaders and managers have ensured this arrangement is under regular review and they are working with relevant agencies to reduce this in a planned way which is also safe. This demonstrates a commitment to valuing children’s voices and making changes that promote their dignity and independence.

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How well children and young people are helped and protected: good

Children have detailed risk assessments that are tailored to their individual needs. For example, one child with complex needs has a history of making allegations against staff. This is carefully considered in their care planning and risk management strategies. There has been one allegation during the last inspection year. The appropriate external professional agencies were notified and consulted to agree how this would be managed. Inspection report for children’s home: 2844295 3 This demonstrates a proactive and transparent approach to safeguarding and risk management.

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How well children and young people are helped and protected: good

When children have had to be held by staff to keep them safe, this has been used appropriately and as a last resort. These holds were proportionate to the circumstances. The children involved have been consistently supported to share their views following such incidents. This helps staff to understand the children’s behaviours and reduce the likelihood of any future incidents. However, one intervention lasted for a significant period. The managers acknowledged this and arranged further staff training to ensure that interventions remain safe and time limited. In two incidents, oversight was completed by the manager involved, and while leaders report regional review, this is not evidenced in records, limiting transparency and external scrutiny.

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How well children and young people are helped and protected: good

All children have the appropriate plans and protocols in place in the event of going missing from home, even when this is not an identified risk. This reflects a proactive approach to safeguarding and ensures that clear procedures are ready should circumstances change.

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How well children and young people are helped and protected: good

Staff respond promptly when there are any concerns about children using substances. The staff reinforce clear expectations regarding substance misuse not being acceptable. For example, one child used cannabis, and this was found in their room. Since then, there have been no further concerns. Staff have worked closely with the police and are exploring support from an external professional to help reduce this risk and promote positive outcomes for the child.

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How well children and young people are helped and protected: good

Staff are recruited safely. All required safeguarding checks are completed before any new staff start working in the home. This ensures that only suitable individuals care for children and promotes a safe and secure environment.

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The effectiveness of leaders and managers: good

The manager works well with external professional agencies and family members, which has a positive impact on children’s outcomes. For example, they have successfully advocated for a child’s education and supported planning for the child to be involved in planning for special family occasions.

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The effectiveness of leaders and managers: good

Leaders and managers are proactive in building positive relationships with neighbours following some local complaints, such as concerns about car parking. They encourage open dialogue to maintain good relationships with the community.

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The effectiveness of leaders and managers: good

New children moving to the home benefit from thorough, well-planned transitions. The manager gathers detailed information before children move in and works with external professional agencies to inform care planning. For example, staff have received specialist training to meet the complex needs of a child. Inspection report for children’s home: 2844295 4 Staff feel well supported. They receive regular, professional supervision, attend team meetings, and have access to relevant training to ensure they have the knowledge and skills to meet children’s needs. Management oversight is strong and evident in children’s records, with a clear focus on reflective care practice and continuous improvement.

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The effectiveness of leaders and managers: good

There have been staffing shortfalls, mainly due to sickness, resulting in several occasions when the prescribed ratios of staff to children were difficult to meet. Leaders are actively addressing this with ongoing recruitment to ensure that consistency in care is maintained.

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The effectiveness of leaders and managers: good

The feedback from external professionals and families is very good. External professionals have noted significant progress for children since they moved into the home. Inspection report for children’s home: 2844295 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due Date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due Date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due Date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(b))

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Requirement Due Date

In particular, ensure that sufficient staff are available to meet staff-to-children ratios to fulfil the needs of the children as set out in their care plans. 2 February 2026

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Recommendation

 The registered person should ensure that any incidents involving them are independently reviewed and that there is a clear record on the child’s file. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 55, paragraph 10.24)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2844295 6

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Children’s home details

Registered provider: Prime Nurture Services Ltd

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Children’s home details

Registered provider address: Newstead House, Pelham Road, Nottingham NG5 1AP

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Inspector

Becky Thompson, Social Care Inspector Inspection report for children’s home: 2844295 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the

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Inspector

terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open- government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Inspector

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Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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