Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: 1155775 1 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a large private organisation. It is registered to provide care for one child who may have social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

A new responsible individual has recently been appointed and Ofsted are currently assessing their suitability to carry out the role.

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Information about this children’s home

The manager registered with Ofsted in June 2024.

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Information about this children’s home

At the time of this inspection, one child was living at the home. The child spoke with the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 1155775 2

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Inspection date Inspection type Inspection judgement

01/10/2024 Full Good 25/05/2021 Full Good 09/07/2019 Full Good 30/05/2018 Full Good Inspection report for children’s home: 1155775 3

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Overall experiences and progress of children and young people: good

When children move out of the home, they experience well-planned moves with opportunities to visit their new home before they move in. One child has moved into the home and was supported to personalise their bedroom and display photos of their family. This helped the child to settle and feel at home.

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Overall experiences and progress of children and young people: good

Staff know the children well and understand their lived experiences. One social worker commended staff’s persistence with one child and said, ‘[Child’s name] has positive relationships with staff.’ This demonstrates that staff help children to feel understood and have a sense of belonging.

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Overall experiences and progress of children and young people: good

Children make good educational progress when living at the home. Staff work closely with education professionals and encourage children’s attendance. For one child, there has been significant progress in their engagement and learning from their starting point.

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Overall experiences and progress of children and young people: good

Children’s health needs are met. When there are barriers to children accessing health appointments, staff arrange for the appropriate health professionals to visit children at the home. This reduces children’s anxieties and supports their engagement. As a result, one child now feels more able to access health support.

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Overall experiences and progress of children and young people: good

When there are risks associated with children seeing their family, the manager works closely with the local authority to explore options for this to take place safely. This ensures that children can still spend time with their loved ones.

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Overall experiences and progress of children and young people: good

Children participate in activities with staff. This includes going to theme parks, fairs and accessing local amenities. Additionally, children have opportunities to join extra-curricular activities, such as youth clubs and sports clubs. These experiences support children’s social development and physical health.

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How well children and young people are helped and protected: good

The child currently living at the home reported that they like the home and feel safe. The staff support children to understand processes and procedures that are in place to safeguard them. As a result, children are aware of who they could speak to if they had any concerns.

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How well children and young people are helped and protected: good

When children are missing from home, staff follow missing=from-home procedures. They search for children and work with police forces to support a safe return. A family member said, ‘[Staff] are active in looking for [Child’s name] when they are missing.’ Children are also provided with the opportunity to speak with an independent person when they return home. Inspection report for children’s home: 1155775 4 Staff understand children’s risks and speak confidently about managing these. They implement creative strategies to support children’s well-being and safety. For example, one child uses a safe word to alert staff when they need help or support in the community.

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How well children and young people are helped and protected: good

Staff work well with a range of external agencies. Professionals report good partnership working. When specific concerns arise, staff make referrals to the appropriate services, ensuring that children have access to specialised support that meets their individualised needs.

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How well children and young people are helped and protected: good

Staff speak confidently about their safeguarding responsibilities. When a concern was raised about a staff member, this was taken seriously. There is good partnership working with other professionals. However, there was a lack of robust challenge when one partner agency did not respond within the expected timescales.

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The effectiveness of leaders and managers: good

The manager is suitably qualified and experienced. Staff say they feel supported by the management team and they enjoy their role. One member of staff said, ‘I feel 100% supported.’ This demonstrates an environment where staff feel able to talk openly about any worries or concerns they may have.

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The effectiveness of leaders and managers: good

Team meetings take place regularly and are informative, supporting the smooth running of the home. The manager sometimes uses these meetings as an opportunity to refresh staff’s knowledge on safeguarding processes. This ensures that staff remain aware of their safeguarding role and responsibilities.

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The effectiveness of leaders and managers: good

Staff supervisions take place regularly in line with the home’s statement of purpose. They are supportive in nature and provide staff with the opportunity to seek additional support to improve their practice.

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The effectiveness of leaders and managers: good

Staff complete a range of training specific to children’s needs. The manager identifies that staff require additional support with record-keeping in order to ensure that records are clear and accurate. Training is allocated, but this has not yet been completed. Additionally, the home’s rota is not always an accurate reflection of who is on duty.

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The effectiveness of leaders and managers: good

There are effective safer recruitment processes in place. This reduces the risk of children being cared for by unsuitable people. Inspection report for children’s home: 1155775 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans.

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Requirement Due date

The registered person must ensure that they seek to escalate matters when they do not receive a response. This relates specifically to seeking outcomes in respect of an allegation. 28 January 2026

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Recommendations

 The registered person should understand the importance of careful, objective, and clear recording. This relates specifically to ensuring rotas are kept up to date and incident records are thorough. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 62, paragraph 14.4)  The registered person should ensure that they have a system in place which allows them to monitor the matters set out in the regulations at least every six months. This should include feedback from staff. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 64, paragraph 15.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015, and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 1155775 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor Parkview, 82 Oxford Road, Uxbridge, England UB8 1UX

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Inspector

Kitty Wiper, Social Care Inspector Inspection report for children’s home: 1155775 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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