Children's Home run by Westgate Lifestyle Project Limited in Hounslow

Inspection report for children’s home: SC409851 1 SC409851 Registered provider: Westgate Lifestyle Project Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to four children with social and emotional difficulties.

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Information about this children’s home

The home registered with Ofsted in June 2010. The manager registered in July 2019.

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Information about this children’s home

There was one child living at the home at the time of this inspection. The inspector spoke with the child.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: inadequate

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Enforcement action since last inspection:

Three compliance notices were issued under The Children’s Homes Regulations (England) 2015. These related to regulation 10 (the health and well-being standard), regulation 13 (the leadership and management standard), and regulation 32 (fitness of workers). In addition, a notice restricting accommodation was issued to limit the number of children who can live in the home. Inspection report for children’s home: SC409851 2

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Inspection date Inspection type Inspection judgement

19/08/2025 Full Inadequate 17/04/2024 Full Good 13/06/2023 Full Good 17/05/2022 Full Good Inspection report for children’s home: SC409851 3

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improvement to be good

The quality of care provided by staff to the child has improved since the last inspection. Targeted staff training has strengthened staff competence, improved their understanding of the child’s individual needs, and increased their ability to support the child effectively with their health needs. This has also helped to build positive relationships between staff and the child, boosting the child’s confidence and overall well-being.

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improvement to be good

The child is more relaxed and settled in the home, showing signs of feeling happy and safe. Feedback from the child’s social worker highlights significant progress since February 2024. While the timeliness of reports shared with the social worker requires improvement, the child is making clear developmental and emotional progress. The child is engaging well in education and is receiving home tuition to prepare for their GCSE examinations. Staff’s support for the child to get ready and attend school on time, reflecting the registered managers’ commitment to positive educational outcomes.

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improvement to be good

Initial assessments for children referred to the home have improved and now provide a stronger basis for planning their care. However, further improvements are needed to ensure that these assessments fully consider the needs of children already living in the home, as well as staff skills and any training required to support all children effectively.

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improvement to be good

The home is clean and comfortable, with recent upgrades, such as a new kitchen and dining chairs, further enhancing its homely feel. The child is happy with these changes, particularly the kitchen’s appearance, and has plans for how they will use the cupboard spaces.

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improvement to be good

Safeguarding arrangements are effective. The child feels safe, enjoys positive interactions with staff, and is developing independence, including traveling to school alone. Staff support the child to understand risks when away from the home, and the child knows to contact staff if they feel worried.

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improvement to be good

There have been no local authority designated officer (LADO) referrals since the last full inspection, and there are no external safeguarding concerns. This indicates that staff practice effectively protects the child.

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improvement to be good

Staff demonstrate improved risk management and collaborate well with professionals to meet the child’s needs. Incidents in the home are rare. Recently employed, experienced staff are contributing positively to the safeguarding culture, and their confidence in managing difficult situations are helping the child to develop safer ways to express their emotions. Inspection report for children’s home: SC409851 4 Safe staff recruitment practices are now in place, which helps to protect children from harm. However, induction processes require further improvement to demonstrate staff’s understanding of their roles and responsibilities. The registered manager was not able to evidence staff probation reviews in staff records.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders have fostered a culture of accountability and improvement within the home, strengthening staff confidence and care quality. Quality monitoring systems have improved, reflective practice is embedding, and there is a willingness to adapt processes to fully meet the needs of the child. Leaders provided evidence of improvements in staff skills and child outcomes, demonstrating a commitment to continuous review and development.

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The effectiveness of leaders and managers: requires improvement to be good

Significant progress has been made since August 2025, with all compliance notices now met and the restriction lifted. However, two requirements remain to ensure changes are fully embedded and to further strengthen the registered manager’s quality monitoring processes.

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The effectiveness of leaders and managers: requires improvement to be good

Training and supervision have improved, with staff meetings used effectively to support learning and reflective discussions. Staff spoke positively about the training and support they receive. One long-standing member of staff reported seeing significant progress and improvements since the last full inspection. These developments indicate that leaders and managers are committed to improving practice, and sustaining positive outcomes for children.

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The effectiveness of leaders and managers: requires improvement to be good

Greater collaboration with external professionals has led to notable improvements in the child’s health outcomes. For example, a recent discussion with an occupational therapist prompted the registered manager to design a tailored support program addressing a long-standing health issue. This program was implemented swiftly and has already produced measurable benefits, improving the child’s comfort and daily life. Inspection report for children’s home: SC409851 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(2)(f)(h))

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Requirement Due date

In particular, leaders and managers must have effective monitoring and reviewing systems to ensure that they review the quality of care provided to children.

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Requirement Due date

Leaders and managers must further improve the quality of records, provide more support to the registered manager, and continue to support staff to take on more lead roles in supporting children.

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Requirement Due date

This requirement has been restated. 30 January 2026

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Requirement Due date

ensure that each employee completes an appropriate induction;

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Requirement Due date

ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation. 30 January 2026 Inspection report for children’s home: SC409851 6 The registered person must ensure that all employees—

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (1)(a)(b) (4)(c))

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Requirement Due date

In particular, leaders and managers must ensure that they further improve the quality of the induction and probation process for new staff, and appraisals for all staff.

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(b)) 30 January 2026

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Recommendation

 The registered person should ensure that their initial assessment of a child’s needs fully considers the needs of all children living in the home, as well as staff skills and training needs. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 56, paragraph 11.4)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to The Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC409851 7

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Children’s home details

Registered provider: Westgate Lifestyle Project Limited

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Inspector

Thobekile Bandama, Social Care Inspector Inspection report for children’s home: SC409851 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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