Pockets of Peace Care Ltd

Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 1 Pockets of Peace Care Ltd

p.1

Registered provider: Pockets of Peace Care Ltd

p.1

Inspected under the social care common inspection framework

p.1

provider

This supported accommodation service is owned and managed by a private provider. The service provides supported accommodation premises that are limited to accommodating looked–after children and care leavers.

p.1

provider

At the time of this monitoring visit, this service provided supported accommodation for two children aged between 16 and 17 years.

p.1

provider

The registered service manager registered with Ofsted in September 2024 when the service was registered.

p.1

This monitoring visit

Ofsted carried out a monitoring visit on 11 November 2025 to address specific concerns relating to a complaint made by a child and a lack of information-sharing by the provider. The registered person has been unable to assure Ofsted that the service operates in line with the regulations.

p.1

This monitoring visit

This visit identified significant regulatory shortfalls regarding the leadership and management of the service.

p.1

This monitoring visit

The registered person does not lead and manage the service in a way that puts children first and prioritises their safety and well-being. Children had been admitted to the service when their needs and risks were not suitable to be managed in supported accommodation.

p.1

This monitoring visit

Children have been involved in several serious incidents. Leaders and managers have failed to effective take steps when it has been clear that the children’s needs are Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 2 such that they are unable to keep children safe, and children have been placed at risk of significant harm.

p.1

This monitoring visit

The registered person has failed to notify Ofsted of any serious incidents as is required by the regulations. Consequently, Ofsted is unable to understand and assess the safety of children and the provider’s response to serious incidents. The manager was unable to produce records of all serious incidents.

p.2

This monitoring visit

The registered provider has not ensured that all staff have the skills to meet the needs of the children. Staff have not had the skills to de-escalate situations or to support children to be safe. This has resulted in police assistance repeatedly being requested by staff.

p.2

This monitoring visit

Children do not have support plans. The provider was unable to demonstrate how children’s progress is monitored or how children’s support is reviewed. Furthermore, records of direct work completed with children or summaries of incidents were not available to the registered service manager or staff.

p.2

This monitoring visit

The registered provider has not ensured that all records are signed and dated by the author. The registered provider does not have systems in place for ensuring that children are consulted about how they are supported. Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the 'Guide to the Supported Accommodation Regulations, including Quality Standards'. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.3

Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

p.3

Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

p.3

Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions;

p.3

Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff. (Regulation 4 (1) (2)(a)(c)(f)(g))

p.3

Requirement Due date

In particular, the registered person must ensure that the service operates in line with the statement of purpose and delivers support to children, in line with the Supported Accommodation Regulations.

p.3

Requirement Due date

The registered person must ensure that they have an effective admission process and implement this in practice.

p.3

Requirement Due date

The registered person must demonstrate that they have effective oversight of the referral and admission processes of 4 January 2026 Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 4 the service to ensure that only children who are ready for supported accommodation at the time of admission are admitted to the service.

p.3

Requirement Due date

The registered person must ensure that children have plans that identify how support is to be delivered to children. The registered person must have effective oversight of these plans and take steps to review these if children are not making progress.

p.4

Requirement Due date

The registered person must ensure that all staff receive the necessary training that enables them to support children effectively.

p.4

Requirement Due date

The registered person must ensure that there are systems in place for identifying and addressing any shortfalls in staff skills and knowledge.

p.4

Requirement Due date

*The registered person must notify the CIECSS and any relevant person without delay if—

p.4

Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

p.4

Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

p.4

Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

p.4

Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

p.4

Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

p.4

Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

p.4

Requirement Due date

The registered person must ensure that a notification made under this regulation— 4 January 2026 Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 5 includes details of—

p.4

Requirement Due date

any other individuals or organisations who or which have been notified;

p.5

Requirement Due date

any actions taken by the registered person as a result of the matter;

p.5

Requirement Due date

is made or confirmed in writing. (Regulation 27 (3)(a)(b)(c)(d)(i)(ii)(e)(f) (4)(a)(i)(ii)(iii)(b))

p.5

Requirement Due date

In particular, the registered person must ensure that they have a process in place in relation to notifying Ofsted of all serious events.

p.5

Requirement Due date

The registered person must ensure that they notify Ofsted, without delay, about all serious events involving children who are accommodated at their premises.

p.5

Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

have their individual needs met. (Regulation 5 (1) (2)(a)(i)(ii)(iii)) 2 February 2026

p.5

Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates; 2 February 2026 Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 6 ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

p.5

Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

p.6

Requirement Due date

ensure a plan for support is in place to support the child to develop the resilience and skills required to transition out of supported accommodation when the child is ready to live more independently. (Regulation 7 (1) (2)(a)(b)(c)(k))

p.6

Requirement Due date

The registered person must maintain records (“case records”) in relation to each child accommodated by the supported accommodation undertaking which—

p.6

Requirement Due date

include the information and documents listed in Schedule 2,

p.6

Requirement Due date

are signed and dated by the author of each entry. (Regulation 24 (1)(a)(b)(c)) 2 February 2026

p.6

Requirement Due date

*These requirements are subject to a compliance notice.

p.6

Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and/or to ensure that the supported accommodation provider was complying with regulation.

p.6

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 7

p.6

Supported accommodation provider details

Registered provider: Pockets of Peace Care Ltd

p.7

Supported accommodation provider details

Registered service manager: Lily Chinogwenya

p.7

Inspector

Laura Grundy, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Pockets of Peace Care Ltd 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8