Children's home run by New Hope Children's Homes Limited

Inspection report for children's home: 2728238 1 Registered provider: New Hope Children's Homes Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children's home

The home is owned and managed by a private company. It provides care for up to 2 children who may have social and emotional difficulties and/or learning disabilities. One child was living in the home at the time of this inspection.

p.1

Information about this children's home

The manager registered with Ofsted in July 2023.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children's home provides highly effective services that consistently exceed the standards of good. The actions of the children's home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Date of last inspection: 21 January 2025

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report for children's home: 2728238 2

p.1

Inspection date Inspection type Inspection judgement

21/01/2025 Full Good 17/01/2024 Full Good Inspection report for children's home: 2728238 3

p.2

Overall experiences and progress of children and young people: outstanding

The inspector spoke to the child during the inspection.

p.3

Overall experiences and progress of children and young people: outstanding

When asked what has improved for them since moving to the home they said, 'Everything!'. No children have moved in or out of the home since the last inspection. The child who lives at the home has lived there since it opened and because of the consistent and supportive care provided by the staff they have made profound progress.

p.3

Overall experiences and progress of children and young people: outstanding

The home is warm and welcoming and feels like a family home. It had been decorated for Christmas complete with the 'naughty elf'. There are photos of the child throughout the home and their bedroom is personalised and clean. The child also has a pet cat who also enjoys the large garden.

p.3

Overall experiences and progress of children and young people: outstanding

The child has been well supported to be able to attend school again following considerable periods without education. The child now has excellent attendance and has recently revised for and sat exams which they did extremely well in. The assistant head teacher at the school said, 'This is down to the staff at the home and the nurturing environment they provide.' The staff work closely with the school to maintain the child's progress and attendance.

p.3

Overall experiences and progress of children and young people: outstanding

Learning does not stop at school. The staff consistently provide learning opportunities to the child that they happily engage with. This practice widens the child's experiences and teaches them about different cultures, social issues and helps them to understand the times we live in.

p.3

Overall experiences and progress of children and young people: outstanding

The child is at the centre of all that the staff do. Their voice is clear in both their plans and recorded conversations. The child attends their reviews, and their views, wishes and feelings are always sought and considered. As a result, the child has built strong and trusting relationships which has allowed them to grow in confidence and feel comfortable to be themselves.

p.3

Overall experiences and progress of children and young people: outstanding

The child's physical and emotional health has improved significantly since moving into the home. The child has attended all their routine appointments and caught up on important immunisations. The child has developed self-care skills and takes pride in their appearance including going for regular haircuts and wanting to look smart, opting for a suit for a recent special birthday.

p.3

Overall experiences and progress of children and young people: outstanding

The child has enjoyed many 'firsts' since living at the home. A stand out example is a recent trip to Disneyland Paris. The planning and preparation for this holiday was meticulous. This ensured that the child was fully prepared and knew what to expect. The holiday was a success and was enjoyed by the child. Inspection report for children's home: 2728238 4 The child benefits from a structured routine that includes a range of activities. These include attending the gym, swimming and cycling. The child has also visited museums, been fishing and attended theme parks. The child is involved in his community, regularly donating clothes to charity and has secured work experience.

p.3

Overall experiences and progress of children and young people: outstanding

Staff are keen to support the child to develop their independence skills, and they do so in a way that the child can manage. Larger tasks are broken down so they can be practiced in stages. The staff use visual resources and social stories to support the child when required. This shows an understanding of the child's needs when they are learning new skills. Staff are committed to continually support the child's development.

p.4

How well children and young people are helped and protected: outstanding

Staff provide consistent messages of safety, predictability and permanence. The manager, who is also the director works commendably with the local authority to ensure that the child's plan is in their best interests.

p.4

How well children and young people are helped and protected: outstanding

The staff have an excellent understanding of the child and can respond quickly to subtle changes in behaviour and de-escalate issues. Since living in the home, there continues to be a significant reduction in the intensity and frequency of incidents for the child. There has been one incident involving the use of restraint since the last inspection, and this was in February.

p.4

How well children and young people are helped and protected: outstanding

The manager and the staff team are excellent advocates for the child. The child has developed their social skills and as a result has begun to form friendships. The staff support the child to navigate the complexities of relationships and social situations. The child's social worker said, 'They are fantastic, I wish there were more homes like this – they go above and beyond.'

p.4

How well children and young people are helped and protected: outstanding

There have been no changes to the staff team since the child moved into the home. This ensures that the child is provided with consistency of support and has been integral to the progress made by the child. The staff have a good understanding of how to manage different safeguarding concerns should they arise and spoke of these confidently.

p.4

The effectiveness of leaders and managers: outstanding

The manager is suitably experienced and qualified and has worked hard to maintain and develop a consistent and proactive team. The manager is a real presence in the home and has a strong relationship with the child. They are committed to ensuring that they continue to support the child in all areas, ensuring further progress is made and that the child is fully prepared for when the time to move on arrives.

p.4

The effectiveness of leaders and managers: outstanding

The manager has high expectations of the staff team and has role modelled these from the beginning. As a result, staff are fully aware of their responsibilities in providing outstanding care to the child. The child is supported by knowledgeable, experienced and skilled staff. All staff have completed the relevant qualification and have been motivated to achieve this. Inspection report for children's home: 2728238 5 Staff say that they feel supported by the manager and that they receive regular supervision sessions which allow them to reflect on and develop their practice. The staff are keen to learn and develop for the benefit of the child. Regular team meetings are used to reflect together as a team and plan.

p.4

The effectiveness of leaders and managers: outstanding

Research based practice is evident throughout the home and care provided. Supported also by a clinical psychologist, staff use proven strategies and models of care and behaviour support. The psychologist said, 'They [staff] are very reflective, very conscientious and they use the sessions effectively, they understand the child's needs really well.'

p.5

The effectiveness of leaders and managers: outstanding

The manager is keen to develop and continually improve. They work closely with other professionals including the independent person and always takes their recommendations on board to improve practice and outcomes for the child. Inspection report for children's home: 2728238 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: 2728238 7

p.6

Children's home details

Registered provider: New Hope Children's Homes Limited

p.7

Inspector

Kerri Lynch, Social Care Inspector Inspection report for children's home: 2728238 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for children looked after, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8