Children's home run by Hexagon Care Services Limited

Inspection report for children’s home: 2509367 1 Registered provider: Hexagon Care Services Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is run by a private provider. It provides care for up to three children who may experience social and emotional difficulties. There were three children living in the home at the time of this inspection and two children were spoken with.

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Information about this children’s home

The manager has been registered with Ofsted since December 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2509367 2

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Inspection date Inspection type Inspection judgement

23/04/2024 Full Good 25/07/2023 Full Good 04/07/2022 Full Good 01/02/2022 Full Inadequate Inspection report for children’s home: 2509367 3

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Overall experiences and progress of children and young people: good

Staff invest time in building nurturing and trusting relationships with all children. Consequently, interactions in the home are warm and relaxed, creating a positive and supportive environment. The home is well decorated and maintained. The home reflects the nurturing care afforded to the children. This enables children to feel valued, develop a strong sense of belonging, and experience emotional security.

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Overall experiences and progress of children and young people: good

Children are welcomed into the home in a sensitive and child-focused manner. Moves are carefully planned and take place at a pace that reflects the individual needs of each child. When children move on, staff ensure that endings are positive and well managed. Each child is given a personalised life-story book that captures their experiences and journey in the home. This helps children to reflect on their time, maintain a sense of identity and feel valued.

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Overall experiences and progress of children and young people: good

Children enjoy a variety of activities, both in the home and the community. Activities are tailored to suit the children’s interests and include ice skating, swimming and visiting local attractions. Children have also celebrated special occasions, including experiencing a prom that was held in the home. These opportunities allow children to have fun, learn new skills and create positive memories.

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Overall experiences and progress of children and young people: good

Children develop skills to live independently. This helps to equip children with the essential life skills needed for adulthood. Staff encourage children to cook, clean and budget. One child is learning to drive. These essential skills help children to develop their independent living skills and help to prepare them for the future.

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Overall experiences and progress of children and young people: good

Children’s education attendance is variable. In the main, children attend school regularly. However, for one child, the incentives used by staff to encourage their attendance and address the barriers to education have not been consistently effective.

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How well children and young people are helped and protected: good

Children feel safe and trust staff to listen and respond to their needs. They know how to raise concerns and have trusted adults they can confide in, which strengthens their sense of security. Staff consistently demonstrate an empathetic approach, helping children to build positive relationships and trust. As a result, children feel confident to share their life experiences, enabling staff to provide tailored support and manage current risks effectively.

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How well children and young people are helped and protected: good

Staff support children to develop strategies for managing frustrations and anxiety and promoting emotional resilience. In-house therapeutic input helps staff reflect on and understand children’s needs. Since the last inspection, incidents involving physical intervention have significantly reduced, reflecting the strong relationships and trust Inspection report for children’s home: 2509367 4 between children and staff. Children are encouraged to express feelings and explore emotions in a safe environment, enabling them to manage their emotions effectively.

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How well children and young people are helped and protected: good

Staff work with children to build their understanding of risks in an age-appropriate way. Regular discussions on topics such as healthy relationships, the dangers of going missing from home and online safety help children to learn how to keep themselves safe.

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How well children and young people are helped and protected: good

Leaders and managers adhere to safer recruitment procedures. They complete all necessary employment checks and verification processes for newly appointed staff. Staff are fully aware of their safeguarding responsibilities. They have all completed training in safeguarding. This ensures that children are better protected from harm.

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The effectiveness of leaders and managers: good

Since the last inspection, a new manager has been appointed. The manager is supported by a dedicated staff team committed to delivering high-quality care and demonstrate enthusiasm for the home’s future development. The previous manager now serves as the responsible individual, providing continuity and effective oversight. This arrangement promotes stability and ensures that children’s needs remain central to practice.

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The effectiveness of leaders and managers: good

The manager ensures that staff are well supported to carry out their roles effectively. All staff have completed the provider’s mandatory and supplementary training, specific to the needs of the children. Newly appointed staff receive a structured induction programme. Staff have regular, reflective supervision sessions. Supervision records are detailed and evaluate both the children’s progress and the staff wellbeing. This ensures that staff have the right support to improve practice and promote children’s safety effectively.

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The effectiveness of leaders and managers: good

Staff report feeling supported and valued. They contribute to regular team meetings and receive clinical support. Team meeting minutes focus on children’s progress and improving practice. This encourages staff to reflect on strategies that promote good care for children.

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The effectiveness of leaders and managers: good

Feedback from professionals and families is positive about the quality of care provided by staff to the children. They report that children are making good progress. This reflects effective practice and strong partnership working, which contributes to positive outcomes for children.

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The effectiveness of leaders and managers: good

The manager uses a range of monitoring tools. However, on some occasions, the quality of care has not been reviewed effectively. Additionally, some actions have not been carried out or followed up. This is a missed opportunity to ensure that children’s care is reviewed promptly and effectively. Inspection report for children’s home: 2509367 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h)) 27 February 2026

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2509367 6

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Children’s home details

Registered provider: Hexagon Care Services Limited

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Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston, Lancashire PR2 2YQ

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Children’s home details

Responsible individual: Holly Illingworth

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Inspector

Evelyn Chafota, Social Care Inspector Inspection report for children’s home: 2509367 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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