Children's home run by SHEEREEN CARE LIMITED

Inspection report for children’s home: 2829862 1 Registered provider: SHEEREEN CARE LIMITED

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private organisation, they are registered to provide care for up to four children with social and emotional difficulties.

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Information about this children’s home

The manager has been registered with Ofsted since September 2025, she is working towards her Level 5 in Leadership and Management in Residential Childcare.

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Information about this children’s home

At the time of the inspection, one child was living in the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2829862 2

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Overall experiences and progress of children and young people: good

One child was living in the home at the time of the inspection. They were present and spoken to. Since gaining registration, one child has moved into the home and one child has moved out. The child currently living in the home told the inspector that they are happy and feel safe.

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Overall experiences and progress of children and young people: good

Leaders and staff support children’s educational aspirations effectively. They work well with education professionals to help children overcome barriers to learning. As a result of this approach, the child is engaging well with their work and has gained further motivation to attend college in the future.

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Overall experiences and progress of children and young people: good

Staff respond appropriately to children’s health needs. When children experience difficulties with sleep, leaders and staff help them to establish better evening routines. Recently, staff purchased mood lighting for one child to create a calming atmosphere in their bedroom. This has helped the child to feel more comfortable and relaxed. Children are supported to maintain relationships with those who are important to them. Leaders and staff arrange regular family time. As only one child currently lives in the home, family time occasionally takes place within the home. Leaders are working with the family to plan for the upcoming festive period to create a positive experience for the child.

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Overall experiences and progress of children and young people: good

Leaders and staff work well with external professionals. They facilitate regular meetings and therapeutic sessions in the home. One professional told the inspector, ‘Second time I’ve been out here, I find the way staff respond is very flexible, which works. They spend a lot of time understanding [child] rather than judging them.’

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Overall experiences and progress of children and young people: good

The environment is warm and welcoming. Children’s bedrooms are decorated to reflect their individuality. There are plans to redecorate areas of the home to ensure that it remains well maintained and continues to meet children’s needs.

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Overall experiences and progress of children and young people: good

However, leaders have not obtained all relevant consent forms from children’s local authority. CCTV is used in the home, but leaders have not gained written permission from a child’s social worker. It is not clear how leaders have assessed the use of the recording device as suitable.

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How well children and young people are helped and protected: good

Online safety systems in the home are effective. Staff are suitably trained to identify signs of unsafe internet use. Leaders and staff support children through discussion to promote safer online experiences. Staff have a good understanding of what children do online, which contributes to reducing risk. Inspection report for children’s home: 2829862 3 There has been a low number of incidents in the home. When incidents occur, staff respond promptly and appropriately. They understand the triggers and use their relationships with children to de-escalate situations. Information about incidents is shared with children’s social workers and families. However, children’s risk management plans lack detail and clarity in some areas. They do not provide staff with sufficient guidance on how to respond to child-specific behaviours. This creates the potential for inconsistency in the management of incidents.

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How well children and young people are helped and protected: good

There have been no missing-from-care incidents since the home opened. Staff form positive relationships with the child living in the home, which helps them feel safe and secure. However, missing-from-care plans are not personalised. Leaders use a standard protocol that does not provide clear guidance on how staff should respond to the individual needs of each child in the event of a missing incident.

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How well children and young people are helped and protected: good

No allegations have been made by children since the home was registered. The child living in the home feels able to share concerns. However, on one occasion, it was not evident how the manager followed up a concern raised by the child. This does not demonstrate how leaders assured themselves that a suitable outcome was achieved.

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How well children and young people are helped and protected: good

Fire risk assessments are not regularly updated. Leaders changed fire exit locks from thumb locks to keys, however, the risk assessment was not updated following this change. It is unclear how leaders assured themselves that fire exits have been safely assessed.

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The effectiveness of leaders and managers: requires improvement to be good

The manager’s monitoring systems are not effective. Monthly audits lack detail and do not reflect the progress of the home. This makes it difficult to see how the manager evaluates the quality of care provided by staff.

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The effectiveness of leaders and managers: requires improvement to be good

Staff are not consistently trained in a single physical intervention approach. Leaders have recruited staff who have been trained in different techniques but have not provided unified training for the team. This creates a risk of inconsistency should physical interventions be required.

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The effectiveness of leaders and managers: requires improvement to be good

The manager provides supervision to staff, and staff report that they feel able to raise concerns. However, the manager’s own supervision has not been recorded since the home was registered. It is unclear how the manager’s individual targets are being reviewed.

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The effectiveness of leaders and managers: requires improvement to be good

Staff recruitment is mostly safe. However, one staff member was cleared to work without leaders obtaining all relevant references from abroad. It is not clear how leaders assured themselves that this staff member is safe to work with children.

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The effectiveness of leaders and managers: requires improvement to be good

A suitable and committed manager leads the home. She is supported by the responsible individual, who visits regularly. Leaders have a clear understanding of children’s and staff’s needs, which contributes to the progress of the child currently living in the home. Inspection report for children’s home: 2829862 4 Staff feel supported by the manager, which encourages them to help children achieve positive outcomes. One staff member told the inspector, ‘I feel supported by [manager name]. I previously lacked experience, and she supports me and other staff. If there’s something I don’t know, I know I could call her.’ Inspection report for children’s home: 2829862 5

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’.

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background. (Regulation 6 (1) (a)(b) (2) (b)(iv)) 31 December

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and 31 December Inspection report for children’s home: 2829862 6 promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home.

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1) (a)(b) (2) (a)(b)(c)(f)((h))

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Recommendations

 The registered person should ensure that recruitment, supervision and performance management of staff safeguards children and minimises potential risks to them. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.1)

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Recommendations

 It is good practice for a note of the content and/or outcomes of supervision sessions to be kept and to ensure that both the person giving the supervision and staff member have a copy of the record. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 61, paragraph 13.4)

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Recommendations

 Any home using CCTV or other monitoring equipment should have a written policy describing how this will support the safeguarding and well-being of those living and working in the home in accordance with regulation 24. Homes must gain consent to any monitoring or surveillance by the placing authority in writing at the time of placement. The use of CCTV is regulated by the Protection of Freedoms Act 2012 and the Surveillance Camera Code of Conduct (Home Office 2013). (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 16, paragraph 13.6) Inspection report for children’s home: 2829862 7  The registered person should ensure that the children’s home complies with relevant health and safety legislations (alarms, food hygiene etc.); however, in doing so, homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression. (‘Guide to the Children’s Homes Regulations, including the quality

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Recommendations

 Staff should encourage children to share any concerns about their care or other matters as soon as they arise. Children must be able to take up issues or make a complaint with support and without any fear that this will result in any adverse consequences. Regulation 39 sets out the requirements on the registered person to have a complaints procedure. Children must be aware of this procedure and be reminded of it as necessary. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 22, paragraph 4.13) Inspection report for children’s home: 2829862 8

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Children’s home details

Registered provider: SHEEREEN CARE LIMITED

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Children’s home details

Registered provider address: R2n Recruitment Ltd, 123 Queensway, Bletchley, Milton Keynes MK2 2DY

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Inspector

Chanel Bryant, Social Care Inspector Inspection report for children’s home: 2829862 9 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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