Children's home run by Prestige Adolescent Care and Education Limited in Stoke-on-Trent

Inspection report for children's home: SC463188 1 SC463188 Registered provider: Prestige Adolescent Care and Education Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

The home is owned and managed by a private organisation. It provides care for up to four children who may experience social and emotional difficulties.

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Information about this children's home

The manager registered with Ofsted in March 2021.

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Information about this children's home

At the time of the inspection, three children were living at the home, and two children were spoken to.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: inadequate

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Enforcement action since last inspection:

Following the inadequate judgement, compliance notices were issued under Regulation 12, the protection of children standard, Regulation 13, the leadership and management standard and Regulation 14, the care planning standard.

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Enforcement action since last inspection:

A monitoring visit to monitor the compliance notices took place on 22 October 2025. At that time, the provider had not taken sufficient action to meet the compliance notices. Consequently, the notices were re-issued. Inspection report for children's home: SC463188 2

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Inspection date Inspection type Inspection judgement

21/08/2025 Full Inadequate 10/10/2024 Full Good 19/12/2023 Full Good 14/03/2023 Full Good Inspection report for children's home: SC463188 3

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Overall experiences and progress of children and young people: good

Children receive care from staff who know them well and understand their individual needs. Children spoken to during the inspection talked positively about living in the home and their good relationships with the staff. These relationships contribute to children feeling well cared for.

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Overall experiences and progress of children and young people: good

The home's décor has been refreshed, creating a more homely and welcoming environment. Communal areas have been repainted, and the children's bedrooms have been redecorated to reflect their individual interests. This promotes their sense of ownership and belonging in the home.

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Overall experiences and progress of children and young people: good

All children attend school regularly and are making good progress in their education. Where appropriate, staff help children to access additional learning opportunities, such as private tuition, to help them work towards their academic goals.

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Overall experiences and progress of children and young people: good

Children are registered with local health services and staff support children to attend planned and unplanned medical appointments. Leaders and managers work closely with health professionals so that staff have a thorough understanding of each child's treatment plan. This ensures that children receive well-coordinated health care.

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Overall experiences and progress of children and young people: good

Children benefit from spending time with their family and friends. Staff understand the risks associated with family time and take appropriate measures to reduce these. As a result, children are able to enjoy safe, meaningful and positive time with their loved ones.

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Overall experiences and progress of children and young people: good

Children are encouraged to talk about their hobbies and interests. Staff use this information to identify suitable community activities that promote their social development. One child with an interest in drama has been supported to join a local drama club, enabling them to build self-confidence and form new friendships.

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How well children and young people are helped and protected: good

Risk assessments accurately reflect each child's identified risks and provide clear guidance for staff on how to minimise these. Staff are aware of children's individual risks and spoke confidently about strategies they use to reduce the risk of harm. This ensures that there is a consistent approach to safeguarding children.

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How well children and young people are helped and protected: good

Children benefit from a praise-and-reward system that promotes positive behaviour and supports the development of essential life skills. This approach helps children to understand expectations around their behaviour and encourages them to make positive choices. Inspection report for children's home: SC463188 4 Leaders and managers follow thorough safer recruitment processes. As a result, only suitably vetted staff are employed. This ensures that children are cared for by adults who are safe and suitable to work with them.

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How well children and young people are helped and protected: good

Staff support children to develop a clear understanding of the risks associated with their behaviour. Children engage in meaningful direct work that helps them to learn about their personal safety. Staff use a range of resources, including games and online videos, to communicate key messages in an age-appropriate way. This gives children the opportunity to develop the knowledge and skills required to keep themselves safe.

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How well children and young people are helped and protected: good

There is an effective response to safeguarding incidents. Leaders, managers and staff ensure that relevant professionals are notified and that appropriate action is taken to protect children from harm.

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The effectiveness of leaders and managers: good

The home is managed by a suitably qualified registered manager who has a good understanding of the children and their support needs. She has used feedback from the last inspection to make improvements to systems and processes, in order to improve the quality of care that children receive.

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The effectiveness of leaders and managers: good

Staff benefit from regular, practice-related supervision, which provides opportunities to clarify management expectations and ensure that staff understand safeguarding processes. However, staff would benefit from more reflective supervision that explores their individual practice and areas of professional development.

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The effectiveness of leaders and managers: good

Team meetings are well attended and provide opportunities for group reflection and shared learning. Meetings are attended by external professionals who share their expertise on matters relating to children, helping staff to develop their knowledge and respond effectively to children's individual needs.

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The effectiveness of leaders and managers: good

Management oversight of the home has improved. Incidents are thoroughly reviewed, and staff practice is challenged where appropriate. However, leaders and managers have not notified the regulator of changes in staffing arrangements in the required timescales. This does not ensure that the regulator has full oversight of who is working in the home, which limits external scrutiny and accountability.

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The effectiveness of leaders and managers: good

Partnership working is effective. Leaders, managers and staff work closely with external partners to ensure that children receive coordinated and consistent support that meets their individual needs.

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The effectiveness of leaders and managers: good

A case review was held following this inspection. The outcome of the case review was that the provider had taken sufficient action to meet the compliance notices. Inspection report for children's home: SC463188 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. The registered person must comply within the given timescales.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (3)(a)(b)). 7 January 2026

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Recommendation

 The registered person should ensure that staff take part in supervision that is reflective and supports their learning and development. ('Guide to the Children's Home Regulations, including the quality standards', page 61, paragraph 13.2)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: SC463188 6

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Children's home details

Registered provider: Prestige Adolescent Care and Education Limited

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Children's home details

Registered provider address: 90 King Street, Newcastle-Under-Lyme, Staffordshire ST5 1JB

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Inspectors

Chibuzo Otache, Social Care Inspector Michelle McGrath, Social Care Inspector Inspection report for children's home: SC463188 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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Inspectors

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