Children's Home run by Hexagon Care Services Limited in North Yorkshire

Inspection report for children’s home - monitoring visit: 2509365 1 Registered provider: Hexagon Care Services Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately operated. It offers care for up to two children who may experience social and emotional difficulties.

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Information about this children’s home

The registered manager left their role in August 2025. The responsible individual has provided oversight of the home in the absence of a manager. An acting manager has been appointed who has applied to register with Ofsted.

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Information about this children’s home

At the time of this inspection, one child was living at the home. The inspector spoke with the child.

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This monitoring visit

An assurance inspection was carried out on 6 October 2025 after Ofsted was notified about serious concerns for a child’s safety and wellbeing. Ofsted identified serious and widespread concerns in relation to the care and protection of children at the inspection.

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This monitoring visit

In response, Ofsted issued a restriction of accommodation, which means no new children could move into the home. In addition, Ofsted issued compliance notices under regulation 12, the protection of children standard and regulation 13, the leadership and management standard.

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This monitoring visit

This monitoring visit was to review the actions taken by the provider to meet the steps in the compliance notices. One child has remained in the home since the assurance inspection.

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This monitoring visit

Practice issues identified at the last inspection have been fully addressed by leaders and managers. They have engaged staff in reflective meetings about the concerns found at the assurance inspection. Clear plans and processes have been introduced Inspection report for children’s home - monitoring visit: 2509365 2 for staff to follow so that they can raise concerns effectively. Practice issues involving management and leadership have also been addressed. Improvements to oversight of the home ensure that any leaders involved understand children’s needs.

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This monitoring visit

Effective monitoring systems have been re-established. Incident reports are scrutinised by the manager. The manager completes discussions with staff after incidents and raises concerns when needed. The manager encourages staff to reflect in these conversations to ensure that they take responsibility to learn ways to manage children’s behaviour safely.

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This monitoring visit

Action has been taken to ensure that the children’s plans are fully understood by staff. Plans are personalised to the child currently living at the home. Staff have taken effective action when plans needed to be updated and communicated this to the wider team. Written records show that language used is nurturing and child friendly. Staff record concerns well but also clearly highlight positives for the child. The child is encouraged to be involved in agreeing their plans and routines, allowing the child to feel listened to.

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This monitoring visit

Staff are aware of risks around the child. Where the child displays behaviour that causes concern, staff understand the child’s needs and how to respond. This means staff act effectively to help the child learn better ways of managing their own behaviour. This is encouraging the child to make safe decisions on their own.

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This monitoring visit

There are clear plans for notifying external agencies and the regulator of safeguarding concerns. Leaders and managers have ensured that the plans are robust and are fully understood by staff. This has led to organisational changes around timescales for notifying professionals.

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This monitoring visit

The new manager has introduced structure and routine to the home. He has ensured that staff feel supported and understand their roles fully. The manager is supportive, and staff speak highly of him.

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This monitoring visit

The child said that they enjoy living in the home and are comfortable with how the staff care for them. Staff have developed positive relationships with the child and have helped them when they have struggled with friendship groups.

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This monitoring visit

A case review was held on 5 December 2025 where it was agreed that all steps regarding compliance notices under regulation 12 and regulation 13 had been met. It was also agreed that the restriction of accommodation would be removed. Inspection report for children’s home - monitoring visit: 2509365 3

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Inspection date Inspection type Inspection judgement

17/06/2025 Full Good 22/10/2024 Full Good 07/11/2023 Full Good 07/03/2023 Full Good Inspection report for children’s home - monitoring visit: 2509365 4

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2509365 5

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Children’s home details

Registered provider: Hexagon Care Services Ltd

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Children’s home details

Registered provider address: Unit 1 Tustin Court, Riversway, Preston, Lancashire PR2 2YQ

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Children’s home details

Responsible individual: Holly Illingworth

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Inspector

Gary Smithson, Social Care Inspector Inspection report for children’s home - monitoring visit: 2509365 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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