Children's Home run by Horizon Care and Education Group Limited in Coventry

Inspection report for children's home - monitoring visit: 2578355 1 Registered provider: Horizon Care and Education Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is part of a large private organisation. The home cares for up to four children who may have social and emotional difficulties.

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Information about this children’s home

The home manager has been in post since 1 September 2025 and has submitted their registration application to Ofsted. The manager and responsible individual were present throughout the visit.

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This monitoring visit

At the assurance inspection conducted on 2 September 2025, inspectors identified widespread concerns. Following that inspection, no restrictions were imposed because leaders provided assurance that no further children would move into the home until the identified shortfalls had been addressed. The purpose of this monitoring visit was to evaluate the care provided to the one child who has recently moved out of the home and to assess the actions taken by leaders and the manager to resolve the shortfalls identified during the previous inspection.

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This monitoring visit

Since the last inspection, no children have moved into the home. One child has moved out in accordance with their local authority care plan. This was a positive ending for the child, and staff worked effectively with the new home to support their transition into supported accommodation. Staff remain in communication with the child, and one staff member is being considered as a lifelong link to offer continued emotional support.

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This monitoring visit

Staff have completed a range of training to improve their practice and responses. They have participated in three clinical sessions with the therapeutic team, covering topics such as boundaries, team culture and rethinking consequences in a trauma- informed way. These sessions provided staff with a reflective space to consider the child’s experiences and the impact of their own practice, leading to some improvement. Inspection report for children's home - monitoring visit: 2578355 2 Staff responses to the child’s health needs have improved. Where referrals were made by external agencies, staff followed these up regularly and challenged delays. When a sensitive health concern arose, staff were empathetic and proactive in obtaining treatment. They used this opportunity to carry out meaningful work with the child, informing them of ways to manage health risks.

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This monitoring visit

When the child left the home without permission, staff demonstrated professional curiosity to determine their location and maintained communication to ensure their safety. Since the last inspection, notifications of significant incidents have been submitted to Ofsted without delay.

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This monitoring visit

There has been a notable increase in leadership presence in the home, providing consistent support for the child and staff. Weekly calls with senior leaders have ensured regular review of outstanding actions so that these are addressed in a timely manner. The home now benefits from a stable manager who, although only recently appointed, has been influential in driving progress. Incident reports reflect management oversight and include debriefs with the child. The manager has introduced changes to how documents are recorded. They are now written to the child and use child-friendly language. However, follow-up actions are not always completed, and this remains an area for development. For example, a complaint was raised about staff using vapes in the office, and this has not yet been addressed.

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This monitoring visit

Some requirements under the relevant regulations remain in place and will be reviewed at the next full inspection. Inspection report for children's home - monitoring visit: 2578355 3

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Inspection date Inspection type Inspection judgement

29/04/2025 Full Requires improvement to be good 05/11/2024 Full Good 18/06/2024 Full Inadequate 22/05/2023 Full Requires improvement to be good Inspection report for children's home - monitoring visit: 2578355 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home's day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm.

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Requirement Due date

This specifically refers to ensuring that records of incidents are clear, detailed and demonstrate management oversight, reflection and learning. 1 December 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children's home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

This specifically refers to ensuring robust quality assurance and monitoring systems are in place, used regularly, and recorded. 1 December 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and 29 December 2025 Inspection report for children's home - monitoring visit: 2578355 5 have a positive experience of arriving at or moving on from the home. (Regulation 14 (1) (a)(b))

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Requirement Due date

This particularly refers to poor planning and impact consideration when children move in and out of the home.

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Requirement Due date

No measure of control or discipline which is excessive, unreasonable or contrary to paragraph (2) may be used in relation to any child.

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Requirement Due date

The following measures may not be used to discipline any child—

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Requirement Due date

any punishment involving the consumption or deprivation of food or drink;

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Requirement Due date

any restriction, other than one imposed by a court or in accordance with regulation 22 (contact and access to communications), on—

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Requirement Due date

a child’s contact with parents, relatives or friends;

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Requirement Due date

visits to the child by the child’s parents, relatives or friends;

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Requirement Due date

a child’s communications with any persons listed in regulation 22(1) (contact and access to communications); or

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Requirement Due date

a child’s access to any internet-based or telephone helpline providing counselling for children;

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Requirement Due date

the use or withholding of medication, or medical or dental treatment;

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Requirement Due date

imposing a financial penalty, other than a requirement for the payment of a reasonable sum (which may be by instalments) by way of reparation; any intimate physical examination;

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Requirement Due date

withholding any aids or equipment needed by a disabled child; 1 December 2025 Inspection report for children's home - monitoring visit: 2578355 6 any measure involving a child imposing any measure against another child; or

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Requirement Due date

any measure involving punishing a group of children for the behaviour of an individual child. (Regulation 19 (1) (2)(a)(b)(c)(i)(ii)(iii)(iv)(d)(e)(f)(g)(h)(i)(j))

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Requirement Due date

This specifically relates to staff using punitive measures to implement consequences on the children.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child; and

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Requirement Due date

are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

This refers to children’s most up-to-date local authority documents not being available or on their case file. 29 December 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children's home - monitoring visit: 2578355 7

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Children’s home details

Registered provider: Horizon Care and Education Group Limited

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Children’s home details

Registered provider address: C/O DWF Company Secretarial Services Limited, 1 Scott Place 2 Hardman Street, Manchester M3 3AA

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Inspector

Latoya Morgan, Social Care Inspector Inspection report for children's home - monitoring visit: 2578355 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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