Children's Home run by Moonreach LTD in Kent

Inspection report for children's home: 2728332 1 Registered provider: Moonreach Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home registered with Ofsted in July 2023 and is privately owned. It provides care for up to three children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, three children were living in the home.

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Information about this children’s home

The manager registered with Ofsted on 2 June 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 22 January 2025

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: 2728332 2

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Inspection date Inspection type Inspection judgement

22/01/2025 Full Good 13/12/2023 Full Good Inspection report for children's home: 2728332 3

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Overall experiences and progress of children and young people: good

Staff are calm, nurturing and child focused. They are committed to supporting children and helping them navigate difficult emotions and situations in their lives. Children feel supported by staff and have positive relationships with them.

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Overall experiences and progress of children and young people: good

Children’s views are regularly gathered through general discussions and key-work sessions. Staff know the children well and understand their likes and dislikes. This means staff can tailor activities and care to each child’s individual needs.

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Overall experiences and progress of children and young people: good

Children are supported to develop independent living skills by staff who are supportive and proud of their achievements. This increases children’s confidence and their self- belief.

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Overall experiences and progress of children and young people: good

Staff promote equality and diversity. They understand each child’s heritage and culture and promote this in the home if the child wants it.

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Overall experiences and progress of children and young people: good

Children are supported to maintain communication and build positive relationships with their family, when it is safe for them to do so. Staff support children by taking them to visit family and keeping in touch with them.

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Overall experiences and progress of children and young people: good

Children are supported to attend education. The manager ensures that their educational needs are met and regularly liaises with education professionals. Children are encouraged to attend education and are also supported with learning in the home, with educational trips and support through tutoring.

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How well children and young people are helped and protected: good

Staff have a good understanding of their safeguarding responsibilities and what action they would take should they have any concerns. They are aware of the whistle-blowing policy, should they need to use this.

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How well children and young people are helped and protected: good

Physical restraint is not regularly used, however, when used it is proportionate to ensure the safety of children and others. Through the positive relationships staff have with children, they try and use other strategies to manage challenging situations.

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How well children and young people are helped and protected: good

Overall, staff manage challenging situations well and show good support to the children in their times of distress. On some occasions, staff have been quick to call the police during incidents, out of pure concern for children and their welfare. The manager has reflected on this with staff and is providing more support and reflection for staff to ensure they are more confident in managing situations before calling the police. Inspection report for children's home: 2728332 4 Staff are equipped to support children who may self-harm, through training and taking a multi-agency approach to informing decisions and safety plans. This helps children feel supported and reduces the risks and behaviours.

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How well children and young people are helped and protected: good

Children who go missing from the home are responded to by staff, who are quick thinking and proactive in trying to locate them. Staff work well together, using local knowledge and links in the community to locate children and return them home safely.

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The effectiveness of leaders and managers: good

The manager is passionate in ensuring that the children are advocated for and receive the highest standards of individualised care. Communication with the child’s network is a priority, which means that effective planning and healthy challenge to others is the norm. Professionals praise the staff for their excellent communication.

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The effectiveness of leaders and managers: good

Staff feel supported by the manager. They enjoy working in the home and have regular reflective supervision to help develop practice. Staff feel encouraged and value the support from the manager and deputy.

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The effectiveness of leaders and managers: good

Staff receive a wide range of training relevant to the children’s needs. When new or emerging needs are identified for children, training is quickly implemented for staff to help them develop the skills and understanding to support the child more effectively.

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The effectiveness of leaders and managers: good

Children are encouraged to share their views. Complaints made by children are thoroughly considered and the manager ensures they are responded to in a timely way.

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The effectiveness of leaders and managers: good

The manager has a good system in place for providing effective oversight. He understands the strengths and weaknesses of the home. In times of crisis, there have been occasions when this oversight has not been as effective, but this is a known area for improvement, with clear actions for improvement moving forward, and has had no impact on the care of the children. No requirements or recommendations have been made in relation to this.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children's home: 2728332 5

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Children’s home details

Registered provider address: 4 Dane John Works, Gordon Road, Canterbury CT1 3PP

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Inspectors

Faye McCarthy, Social Care Inspector Lisa O’Donovan, Social Care Inspector Inspection report for children's home: 2728332 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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