Children's home run by Jupiter Child Care Services Limited

Inspection report for children’s home - monitoring visit: 2849775 1 Registered provider: Jupiter Child Care Services Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is operated by a private organisation and provides care for children who may have social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, two children were living at the home.

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This monitoring visit

The home was judged inadequate at the full inspection on 6 and 7 October 2025. The inspector found significant shortfalls in safeguarding practice and the leadership and management of the home.

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This monitoring visit

Following the full inspection, three compliance notices were issued under section 22A of the Care Standards Act 2000. These were for regulation 12, the protection of children standard, regulation 13, the leadership and management standard and regulation 36, children’s case records of The Children’s Homes (England) Regulations 2015.

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This monitoring visit

This monitoring visit took place to monitor the action taken by the provider in relation to the compliance notices.

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This monitoring visit

Two children remain living at the home and continue to make progress.

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This monitoring visit

A new manager has started working at the home and has made significant changes in a short time. The manager understands the shortfalls and knows what needs to improve to support the children and staff. Inspection report for children’s home - monitoring visit: 2849775 2 Supervision is taking place with staff, and team meetings are being held regularly. This allows staff the opportunity to share learning and reflect on their practice and support for children.

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This monitoring visit

Staff help children to recognise and manage their feelings and emotions. Children are given opportunities to reflect on their behaviour after incidents and consider alternative responses.

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This monitoring visit

Children’s plans have improved and now detail their views and wishes. Risk and behaviour support plans contain clear guidance for staff to follow to keep children safe, and arrangements for family time are clear.

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This monitoring visit

Leaders and managers have challenged the children’s placing authorities for failing to provide all statutory documents and the anomalies identified in the documents they have received. Although they still do not have all the documents, leaders and managers have recently implemented an escalation process to follow.

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This monitoring visit

Since the last inspection, staff have attended additional training, such as safeguarding and reporting and recording, to further improve their knowledge and practice.

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This monitoring visit

Leaders and managers have introduced monitoring and review systems to improve management oversight; however, these are not fully embedded in practice. Shortfalls were identified in the children’s records about their health diagnosis. The manager addressed this during the monitoring visit.

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This monitoring visit

Fire drills now include staff and children, and these are clearly recorded.

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This monitoring visit

The requirements made at the last inspection are outside the scope of this visit. These will be reviewed at the next inspection.

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Inspection date Inspection type Inspection judgement

06/10/2025 Full Inadequate Inspection report for children’s home - monitoring visit: 2849775 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

ensure the effective induction of each child into the home;

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

that each child’s relevant plans are followed;

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Requirement Due date

that, subject to regulation 22 (contact and access to communications), contact between each child and the child’s parents, relatives and friends, is promoted in accordance with the child’s relevant plans;

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Requirement Due date

that staff help each child to access and contribute to the records kept by the registered person in relation to the child. (Regulation 14 (1)(a) (2)(a)(b)(i)(ii)(c)(d)(f))

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Requirement Due date

Specifically, the registered person must ensure that pre- admission assessments provide a clear rationale for how the needs of all children have been considered and if members of the staff team have the relevant skills, knowledge and experience to support children. 13 January 2026 Inspection report for children’s home - monitoring visit: 2849775 4 The registered person must ensure that there are clear plans in place to support staff in facilitating children’s time with family.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(iii)(iv)(v)(ix))

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Requirement Due date

Specifically, the registered person must ensure that children are regularly supported to manage their feelings and emotions in appropriate ways. 13 January 2026

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Requirement Due date

The registered person must maintain records ("case records") for each child which— 30 November 2025 Inspection report for children’s home - monitoring visit: 2849775 5 include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

Specifically, the registered person must ensure that all relevant statutory plans to inform the care for children.

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Requirement Due date

Care and support plans must be accurately completed, regularly reviewed and reflect children’s statutory care plans.

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Requirement Due date

The registered person must prepare and implement a policy ("the behaviour management policy") which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children’s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure ("the user"), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and 13 January 2026 Inspection report for children’s home - monitoring visit: 2849775 6 a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (1)(a)(b) (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

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Requirement Due date

Specifically, the registered person must ensure that all holds are recorded as required by regulation and that children and staff are spoken with about the measure.

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Requirement Due date

ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation; and

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (1)(b) (4)(b))

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Requirement Due date

Specifically, the registered person must ensure that all staff receive regular supervision by a person with the appropriate experience and training. 30 November 2025

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

must include details of— 13 January 2026 Inspection report for children’s home - monitoring visit: 2849775 7 the matter;

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(e) (5)(a)(i)(ii)(iii)(b))

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Requirement Due date

Specifically, the registered person must ensure that there is no delay in informing Ofsted of significant incidents in the home.

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person—

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Requirement Due date

to inspect the premises of the home and such of the home’s records (except for a child’s case records, unless the child and the child’s placing authority consent) as the independent person requires.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person’s report") which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being.

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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Requirement Due date

HMCI. (Regulation 44 (1) (2)(b) (4)(a)(b) (7)(a))

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Requirement Due date

Specifically, the registered person must ensure that an independent person is appointed to visit the home at least once a month and that the reports are shared with Ofsted. 30 November 2025

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1. 30 November 2025 Inspection report for children’s home - monitoring visit: 2849775 8 The registered person must—

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b))

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Requirement Due date

Specifically, the registered person must ensure that the statement of purpose accurately details the skills and experience of staff. Additionally, revised copies of the statement of purpose must be shared with Ofsted.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: 2849775 9

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Children’s home details

Registered provider: Jupiter Child Care Services Limited

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Children’s home details

Registered provider address: Level One Basecamp Liverpool, 49 Jamaica Street, Liverpool, Merseyside L1 0AH

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Inspector

Kelly McCurdy, Social Care Regulatory Inspector Inspection report for children’s home - monitoring visit: 2849775 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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