Children's home run by ROC Northwest Limited in Westmorland and Furness

Inspection report for children's home: SC442401 1 SC442401 Registered provider: ROC Northwest Limited Full inspection Inspected under the social care common inspection framework

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Information about this children's home

This home is privately owned and provides care for up to 5 children who may experience social and emotional difficulties. At the time of the inspection, 5 children were living at the home. Four children were spoken to by the inspector.

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Information about this children's home

The manager has been in post since October 2023 and registered with Ofsted in May 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children's home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children's home: SC442401 2

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Inspection date Inspection type Inspection judgement

12/03/2025 Full Good 28/02/2024 Full Good 28/02/2023 Full Good 24/03/2022 Full Good Inspection report for children's home: SC442401 3

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Overall experiences and progress of children and young people: good

Since the last inspection, 4 children have moved into the home, and 4 children have moved on. Plans for these moves are well structured and thoughtfully implemented. One child is in the process of leaving the home. This decision reflects careful consideration of the child's choices, the impact on others and the challenges of managing behaviours and emotional needs in the home.

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Overall experiences and progress of children and young people: good

There have been strong levels of consultation with all external professionals, and partnerships continue to be well maintained. Feedback from children has been positive, with no complaints or concerns raised.

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Overall experiences and progress of children and young people: good

Children make progress in their education. One child has shown significant improvement in attendance and established a consistent routine. This has seen increased engagement in education for children at different stages of their academic journeys.

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Overall experiences and progress of children and young people: good

Children's lives are improving. They make good progress from their own starting points and enjoy living in the home. Children have trusting relationships with staff and maintain these positive connections. They receive well-planned, personalised care that meets their needs effectively.

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Overall experiences and progress of children and young people: good

Children's health needs are met. Staff make sure children attend their health appointments and encourage them to live a healthy lifestyle. For one child, this has meant medication changes enabling a structured sleep pattern and routine, which has helped them make progress. Staff also support children to spend time with their families and friends, helping children keep strong relationships with the people who matter most.

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Overall experiences and progress of children and young people: good

Staff support children to experience activities. Children have been able to go on holiday for a few days, allowing them time away from the home and to build peer relationships.

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How well children and young people are helped and protected: good

Staff understand risk and promote children's safety. Staff follow risk management plans, gaining an understanding of individual needs and vulnerabilities. While there have been incidents, these have been managed promptly with reflective practice and decisive actions to keep children safe.

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How well children and young people are helped and protected: good

The home provides a warm, homely atmosphere that feels welcoming. It is increasingly personalised for the children, with ongoing improvements to enhance comfort and individuality. When children expressed wanting new, larger beds, staff listened, and all children received new double beds.

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How well children and young people are helped and protected: good

Staff work closely with wider professionals and other safeguarding partners to protect children. They act quickly to report serious events to the right authorities. If a child Inspection report for children's home: SC442401 4 leaves or goes missing, staff respond immediately, follow clear procedures and actively search for them. They collaborate with the police to make sure the child returns safely.

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How well children and young people are helped and protected: good

Children feel listened to and know how to complain. One child said, 'If I had to complain, I'd speak to staff, the manager or family. There is always someone to tell, but there are no issues.'

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How well children and young people are helped and protected: good

Staff create a safe and supportive environment where children can make good decisions. Clear boundaries are in place, and when behaviour needs to be addressed, responses are fair and balanced. Rather than just using consequences, staff take time to talk with children, helping them understand what happened and how to make better choices next time. This includes the use of restorative practices, an approach that is reducing negative behaviour and building trust.

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The effectiveness of leaders and managers: outstanding

Leadership and management remain strong, with effective oversight of all incidents. The manager's presence is clear throughout records, demonstrating accountability and attention to detail. There is a clear vision for the home, and the leadership team actively champions the needs of children.

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The effectiveness of leaders and managers: outstanding

The manager provides clear direction and leads by example, creating a sense of purpose for the whole team. Staff feel motivated, and their energy is focused on making a real difference in children's lives. Everyone works towards the same goal, which strengthens teamwork and commitment. One staff member said, 'I've worked in this provider for 13 years, and this is the best manager I've ever had.' This leadership approach inspires confidence and ensures that children receive the best possible care.

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The effectiveness of leaders and managers: outstanding

The manager advocates for children and promotes a family-focused approach, helping children feel a sense of belonging. As one child said, 'I wish I'd moved to the home sooner, it is great.'

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The effectiveness of leaders and managers: outstanding

The manager demonstrates a strong commitment to promoting therapeutic approaches for children. This ethos is embedded in practice and has resulted in plans for staff to receive regular input from an independent clinician. The clinician provides advice on children's experiences and supports planning to meet their individual needs. As a result, staff can enhance the quality of their interventions and apply therapeutic principles effectively, ensuring that children receive consistent and well-informed care.

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The effectiveness of leaders and managers: outstanding

Staff receive strong professional support from the manager. Regular supervision and child-focused team meetings promote reflective practice. The manager ensures that staff have opportunities to review their work, enabling them to provide high-quality support that improves children's progress and experiences. This is strengthened through workshops at the end of each team meeting, incorporating a variety of learning topics.

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The effectiveness of leaders and managers: outstanding

No requirements or recommendations were raised at this inspection. Inspection report for children's home: SC442401 5

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children's Homes (England) Regulations 2015 and the 'Guide to the Children's Homes Regulations, including the quality standards'. Inspection report for children's home: SC442401 6

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Children's home details

Registered provider: ROC Northwest Limited

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Children's home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Paul McKay-Smith, Social Care Inspector Inspection report for children's home: SC442401 7 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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