Children's home run by Quality Protects Children Ltd in Liverpool

Inspection report for children’s home - monitoring visit: SC062248 1 SC062248

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Registered provider: Quality Protects Children Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private organisation. It is registered to provide care for up to four children who may have social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

There is also a school in the grounds of the home. Only the social care provision was inspected as part of this visit.

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Information about this children’s home

At the time of this inspection, there were no children living in the home.

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This monitoring visit

This children’s home was judged inadequate at the full inspection on 24 September 2025. Following that inspection, Ofsted issued a notice suspending the registration of the home.

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This monitoring visit

The purpose of this visit was to monitor the provider’s compliance with the notice of suspension of registration and to consider any progress made to improve the quality of care.

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This monitoring visit

There were no children living in the home at the time of this visit, and the provider is complying with the notice suspending the home’s registration.

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This monitoring visit

The provider has not taken sufficient steps to address the concerns raised at the full inspection. There is no registered manager or staff team in post. The provider states that they wish to focus on other home’s owned by the organisation before recruiting any new staff and addressing the concerns which led to the suspension of the home’s registration. The requirements made at the last inspection have not been considered as part of this visit and will be reviewed at the next inspection. Inspection report for children’s home - monitoring visit: SC062248 2 A case review was held following this visit. The outcome of this was that the provider has not taken sufficient action to address the concerns identified. As a result, the suspension notice remains in place. Inspection report for children’s home - monitoring visit: SC062248 3

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Inspection date Inspection type Inspection judgement

24/09/2025 Full Inadequate 29/07/2025 Full Inadequate 08/10/2024 Full Good 13/06/2023 Full Inadequate Inspection report for children’s home - monitoring visit: SC062248 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm; and

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. (Regulation 12 (1) (2)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(b)(e)) 13 November 2025 Inspection report for children’s home - monitoring visit: SC062248 5 The registered person must ensure that staff have the appropriate skills, knowledge and experience to take effective action to safeguard children.

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Requirement Due date

The registered person must ensure that allegations made against staff working at the home are responded to appropriately.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

feedback on the experiences of children, including complaints received; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(f)(g)(ii)(h))

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Requirement Due date

The registered person must ensure that staff have the experience and skills to meet the needs of the children who live at the home. 13 November 2025 Inspection report for children’s home - monitoring visit: SC062248 6 The registered person must ensure that the monitoring and review systems are used to identify and address shortfalls in the quality of care children receive.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour;

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Requirement Due date

encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

help each child to develop and practise skills to resolve conflicts positively and without harm to anyone;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding;

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Requirement Due date

strive to gain each child’s respect and trust;

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Requirement Due date

understand how children’s previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these and develop positive relationships with children;

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children; 13 November 2025 Inspection report for children’s home - monitoring visit: SC062248 7 understand and communicate to children that bullying is unacceptable; and

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Requirement Due date

have the skills to recognise incidents or indications of bullying and how to deal with them; and

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Requirement Due date

that each child is encouraged to build and maintain positive relationships with others. (Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv)(v)(viii)(ix)(xi)(xii)(xiii)(b))

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Requirement Due date

The registered person must ensure that staff have the relevant skills to understand children’s experiences and behaviours and build positive relationships with them.

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Requirement Due date

The registered person must ensure that staff have the skills to safeguard children when they are being bullied or harmed by other children.

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Requirement Due date

The registered person must ensure that staff help to rebuild relationships between children and staff following incidents of socially unacceptable behaviour.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

ensure the effective induction of each child into the home;

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Requirement Due date

manage and review the placement of each child in the home; and 13 November 2025 Inspection report for children’s home - monitoring visit: SC062248 8 plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority; and

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Requirement Due date

that each child’s relevant plans are followed. (Regulation 14 (1)(a)(b) (2)(a)(b)(i)(ii)(iii)(c))

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Requirement Due date

The registered person must ensure that children are only admitted to the home if staff have the skills and experience to meet their needs.

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Requirement Due date

The registered person must ensure that children are supported in line with the home’s statement of purpose when moving on from the home.

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36 (1)(a)(b)(c)) 13 November 2025

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16 (1) (3)(a)(b))

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Requirement Due date

The registered person must ensure that the statement of purpose reflects the way in which the home operates, and that the details of the staff working at the home are accurate. 13 November 2025 Inspection report for children’s home - monitoring visit: SC062248 9

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC062248 10

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Children’s home details

Registered provider: Quality Protects Children Limited

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Children’s home details

Registered provider address: Hill House, Archway Road, Huyton, Liverpool L36 9XB

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Inspectors

Sarah Gilbert, Social Care Regulatory Inspector Danielle Allen, Social Care Regulatory Inspector Inspection report for children’s home - monitoring visit: SC062248 11 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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