A&V Transitional Homes Ltd

Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 1 A&V Transitional Homes Ltd Registered provider: A&V Transitional Homes Ltd

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Inspected under the social care common inspection framework

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provider

A private provider owns this supported accommodation service. It offers accommodation for up to 12 individuals in a group living situation in premises which are not limited to accommodating looked-after children and care leavers.

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provider

At the time of this inspection, three looked-after children or care leavers were using this service.

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provider

The nominated individual and the registered service manager have been in post since this service was registered with Ofsted in September 2024.

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provider

Inspection dates: The inspection was announced on 17 November 2025 and started that day. The inspector was on site on 19 and 20 November 2025.

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Outcome

Inconsistent quality of service delivery adversely affects some children’s experiences, and this may limit their progress. Leaders and managers must make improvements. The next inspection will be within approximately 18 months.

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Summary of findings

Children’s progress and experience vary. Staff engage some children well and they benefit from the support on offer. For other children, despite ongoing efforts from staff, their engagement is limited.

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Summary of findings

Children said that they feel safe where they live. They have access to staff support 24-hours a day.

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Summary of findings

Although staff take a positive approach to supporting children in crisis, after significant events children’s risk assessments are not always updated. Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 2 Recording systems do not support leaders’ oversight of the service. The recording systems are not helping leaders to track progress or emerging risks.

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Overall experiences and progress of children

Most children transition in and out of this service positively. When children leave, staff help children with the move into their new homes. Many children keep in touch after they leave. On one occasion, not enough information was known about a child before they came to live here. This resulted in difficulties engaging the child positively and the placement ended with an abrupt move. Unplanned endings cause further instability in children’s lives.

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Overall experiences and progress of children

Staff build relationships with children over time. Efforts to engage children are more successful for some children than others. As relationships develop, some children start to gain trust in adults for the first time. The relationships help children to build confidence, which enables them to talk about their feelings.

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Overall experiences and progress of children

Children’s progress in education varies. Some children attend local colleges and are learning the skills they need to gain employment in later life. For children not in education, there is a lack of structure to their day. Staff continue to make efforts to find education for children, or they help them look for work.

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Overall experiences and progress of children

Children are supported to attend routine health appointments. Where children need extra help with their mental health, staff link children in with specialist services. Where other specialist assessments are needed, staff advocate for children to make sure children receive what they need.

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Overall experiences and progress of children

The children learn a range of skills that help them become tenancy ready. Skills they learn include how to pay bills, budgeting, cooking, shopping and general housekeeping. Staff also prepare children for other key life events, such as driving theory tests.

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Overall experiences and progress of children

Some children like to join in one-to-one or group activities. They enjoy a range of opportunities that enhance their social skills and confidence. This includes ‘cook and eat’ sessions, trips to local museums, car boot sales and meals out.

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How well children are helped and protected

Children like living here and they report feeling safe. They know they can contact staff at any time. One child commented, ‘I ask for anything, and they will help. I can get hold of them any time of day. They always try and help me find a solution.’

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How well children are helped and protected

Children’s risk assessments are not always updated after significant events. The lack of information does not help staff to fully understand the risks for the child. Dates are not consistently recorded in risk assessments. This does not help staff to understand what the child’s current risks are. Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 3 Allegations are rare. When an allegation occurs, leaders share information with the Local Authority Designated Officer, and they undertake investigations. Recordings of actions taken are difficult to follow. Some key information is not always recorded. This is not showing how decisions are made, and it hinders the oversight of safeguarding practice. In the event of an allegation against the nominated individual, there are no systems in place. This means that there is a lack of independent oversight to manage allegations safely.

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How well children are helped and protected

Children complete work to help them recognise risks and learn how to keep themselves safe. In the home, they learn about risks such as fire. Other work they complete includes learning about the consequences of crime and aggressive behaviour.

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How well children are helped and protected

When children go missing from home, staff follow their missing plans. They actively try and locate the child. They share information with relevant agencies, such as the police, to help find children as quickly as possible.

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How well children are helped and protected

Staff have training to help them identify and understand the risks to children. The staff report feeling confident to follow safeguarding procedures to help keep the children safe.

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The effectiveness of leaders and managers

The registered service manager is a positive role model for staff. She leads by example and is keen to develop the service for the children. She is well supported by the nominated individual. The nominated individual is active in the everyday running of the service, including supporting the children.

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The effectiveness of leaders and managers

The management monitoring systems provide a wide overview of the service. However, these systems do not support leaders and managers to filter down issues with regard to progress or specific risks to the children. The systems do not help leaders and managers to monitor emerging themes so they can target work with children to drive progress forward.

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The effectiveness of leaders and managers

The recording systems in this service are not always effective. Key information and conversations are not consistently documented. The register of children moving in and out of this service does not contain all necessary information. This lack of recording does not show effective decision-making and risks key information being missed.

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The effectiveness of leaders and managers

The leaders and managers do not always notify Ofsted of serious events. This hinders the regulator’s oversight of the actions they take to keep the children safe.

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The effectiveness of leaders and managers

The staff all feel well supported by the registered service manager and the nominated individual. One member of staff commented, `Support from managers is great; any issues regarding anything, I can reach out the manager is always there.’ Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 4 The staff have regular supervision sessions. The sessions lack focus on children’s experiences, needs, plans and feedback. This is a missed opportunity to focus on children’s progress and plan how improvements can be made.

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The effectiveness of leaders and managers

The manager produces six monthly reports. The reports do not consistently focus on feedback from children. The reports miss important information out around children’s views of the support they receive and how well it prepares them for when they move on. This is a missed opportunity to target the action plan to focus on what matters for children. Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the effectiveness of child protection policies is kept under review and ensure that, where appropriate, those policies are revised;

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Requirement Due date

ensure that staff understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(a)(i)(c)(f)(vi))

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Requirement Due date

In particular, the registered person must ensure that children’s risk assessments contain all relevant information and that they are updated after significant events. 31 December 2025

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Requirement Due date

The registered person must prepare and implement a policy which—

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Requirement Due date

is intended to safeguard children from abuse or neglect,

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Requirement Due date

and sets out the procedure to be followed in the event of an allegation of abuse or neglect.

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Requirement Due date

The procedure to be followed in the event of an allegation of abuse or neglect must, in particular— 31 December 2025 Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 6 provide for liaison and cooperation with any local authority which is, or may be, making a child protection enquiry in relation to a child accommodated by the supported accommodation undertaking;

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Requirement Due date

provide for the prompt referral of an allegation about current or ongoing abuse or neglect in relation to a child to the accommodating authority and, if different, the local authority in whose area the premises in which the child is accommodated are located;

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Requirement Due date

provide for the prompt referral of an allegation about past abuse or neglect in relation to a child to the accommodating authority and, if different, the local authority in whose area the alleged abuse or neglect occurred;

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Requirement Due date

provide for records to be kept of an allegation of abuse or neglect, and the action taken in response;

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Requirement Due date

describe the measures which may be necessary to protect children following an allegation of abuse or neglect;

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Requirement Due date

describe how and to whom staff are to report, without delay, any concern about abuse or neglect of a child. (Regulation 20 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f))

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Requirement Due date

In particular, the registered person must ensure that the policy details procedures to manage allegations against the registered service manager and nominated individual.

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Requirement Due date

If a child dies, the registered person must without delay notify—

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Requirement Due date

the local authority in whose area the premises used as supported accommodation are located (if that local authority is not the accommodating authority);

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Requirement Due date

the integrated care board (established under Chapter A3 of Part 2 of the National Health Service Act 2006(1)) for the area in which the premises used as supported accommodation are located; 31 December 2025 Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 7 any relevant person not included in sub-paragraphs (a) to (e).

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Requirement Due date

If there is a referral of a person working for the supported accommodation undertaking pursuant to section 35 of the Safeguarding Vulnerable Groups Act 2006(2), the registered person must without delay notify—

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Requirement Due date

any relevant person not included in sub-paragraphs (a) and (b).

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Requirement Due date

The registered person must notify the CIECSS and any relevant person without delay if—

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Requirement Due date

a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation or child criminal exploitation;

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Requirement Due date

an incident requiring police involvement occurs in relation to a child and the registered person considers that incident to be serious;

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Requirement Due date

there is an allegation of abuse against the supported accommodation undertaking or a person working for it;

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry);

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Requirement Due date

there is an incident involving the use of a measure of restraint of a child;

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious.

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Requirement Due date

The registered person must ensure that a notification made under this regulation—

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Requirement Due date

the event concerned; Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 8 any other individuals or organisations who or which have been notified;

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Requirement Due date

any actions taken by the registered person as a result of the matter;

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Requirement Due date

is made or confirmed in writing. (Regulation 27 (1)(a)(b)(c)(d)(e)(f) (2)(a)(b)(c) (3)(a)(b)(c)(d) (i)(ii)(e)(f) (4)(a)(i)(ii)(iii)(b))

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 18 (4)(b))

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Requirement Due date

In particular, the registered person must ensure that supervision sessions focus on children’s needs, experiences, plans and feedback. 31 December 2025

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Requirement Due date

The registered person must maintain a system for monitoring and improving the quality of support provided by the supported accommodation undertaking by completing a review (“a quality of support review”) at least once every six months, which must take into account—

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Requirement Due date

the views of children, including any feedback and complaints received;

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Requirement Due date

feedback from individual children on the impact the supported accommodation has had on the child’s life, especially regarding how well prepared the child felt for transition into supported accommodation and how well prepared the child feels for transition out of supported accommodation;

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Requirement Due date

feedback from each child’s accommodating authority, staff and any relevant persons;

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Requirement Due date

any relevant research and developments in relation to the way in which the needs of children are best met.

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Requirement Due date

After completing a quality of support review, the registered person must produce a written report setting out the actions the registered person intends to take as a result of that quality of support review. 31 December 2025 Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 9 The registered person must provide a copy of the review report to the CIECSS within 28 days beginning with the day on which the report is completed, and make a copy of it available on request to each child’s accommodating authority. (Regulation 32 (1)(a)(b)(c)(d) (2) (3))

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Requirement Due date

The registered person must maintain records (“case records”) in relation to each child accommodated by the supported accommodation undertaking which—

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Requirement Due date

include the information and documents listed in Schedule 2,

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 24 (1)(a)(b)(c))

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Requirement Due date

In particular, the registered person must ensure that recording systems are effective, and events are consistently recorded to provide clear evidence of the actions taken. 31 December 2025

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Information about this inspection

The inspector has looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 10

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Supported accommodation provider details

Registered provider: A&V Transitional Homes Ltd

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Supported accommodation provider details

Registered service manager: Kamila Ogrodnik

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Supported accommodation provider details

Email address: gillian.gordon@avth.org.uk

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Inspector

Jamie Richardson, Social Care Inspector Inspection report for supported accommodation provider: A&V Transitional Homes Ltd 11 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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