Children's home run by Hygge Children’s Social Care Limited

Inspection report for children’s home: 2832521 1 OFSTED USE ONLY

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Registered provider: Hygge Children’s Social Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated by a private organisation. It provides care for up to four children who may experience social, emotional and mental health difficulties.

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Information about this children’s home

At the time of this inspection, one child was living at the home.

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Information about this children’s home

The home and manager registered with Ofsted in June 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2832521 2 OFSTED USE ONLY

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Overall experiences and progress of children and young people: good

Since the home opened, one child moved in following a period of instability in their previous home. Staff prepared the child well and the move was managed sensitively. Stable support from staff has enabled the child to settle quickly and they are happy and comfortable in their new home.

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Overall experiences and progress of children and young people: good

The child receives care from staff who are nurturing and know them well. Staff encourage the child to express themselves, while providing clear boundaries that promote positive behaviour. As a result, the child has developed trusting relationships with staff and is making good progress.

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Overall experiences and progress of children and young people: good

Staff use creative, child-centred approaches to nurture the child’s development. They build on the child’s interests to motivate them and support them to learn about taking responsibility. For example, they worked with the child to buy and care for beloved pets.

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Overall experiences and progress of children and young people: good

The child is not currently attending school. The manager is proactively working with the social worker and education colleagues to advocate for the child and resolve this. In the meantime, staff are providing educational experiences and enjoyable learning opportunities in the community.

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Overall experiences and progress of children and young people: good

The child is helped to experience and enjoy a wide range of activities. Staff are effective at cultivating children’s interests and helping them to participate in ways that will build their confidence and self-esteem. For example, the child was helped to overcome their anxiety about a new activity and go scuba diving.

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Overall experiences and progress of children and young people: good

The child is helped to see the people who are important to them. Managers take action to maintain relationships in complex situations and keep the child’s best interests at the centre of plans. As a result, the child is helped to see family and enjoy spending positive time with them.

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How well children and young people are helped and protected: good

Since moving into the home, the child has been helped to learn strategies to deal with difficult feelings more effectively. Staff understand that the child can express their emotions through their behaviours, and they adapt their support to meet the child’s individual needs. As a result, the child benefits from a stable base that supports the development of positive relationships, self-care skills and emotional stability.

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How well children and young people are helped and protected: good

Incidents have reduced since the child moved in. Staff use a therapeutic approach to help the child develop positive ways of interacting with others and managing their feelings. Clear and consistent boundaries help the child to understand expectations and work towards personal goals. As a result, there have been no incidents of the child going missing from care and no physical restraint. Inspection report for children’s home: 2832521 3 OFSTED USE ONLY

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How well children and young people are helped and protected: good

Staff support the child’s health needs well, and the child has made progress in this area. Staff helped the child to overcome their worry about going to routine appointments, and they were able to go and have a full health check. Any ongoing health concerns are closely monitored, and the manager seeks specialist assessments when needed.

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How well children and young people are helped and protected: good

Robust systems are in place to support online safety. Filters and monitoring are in place, and the staff provide a structure that allows age-appropriate exploration of more- complex topics, with close supervision. This enables children to develop their understanding, self-management and independence in a safe way.

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How well children and young people are helped and protected: good

Recruitment practice is rigorous and records are clear. New staff are supported through a comprehensive training programme and induction to the home. This approach supports staff resilience, and staffing levels are stable.

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The effectiveness of leaders and managers: good

The home is led by a committed and determined manager who places the child at the centre of practice. They have a calm, considered approach and models a culture of development and learning in the staff team. There is a strong focus on offering children a sense of stability and belonging, to help them overcome any challenges they may face.

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The effectiveness of leaders and managers: good

The registered manager is developing in their role and works closely with the responsible individual, who is passionate about making the home the best it can be. Both managers work extremely hard, have a good understanding of the child and place a strong emphasis on helping staff to understand how to provide consistently high-quality care.

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The effectiveness of leaders and managers: good

Managers have established effective relationships with professionals. Managers keep social workers well informed and request information when they identify a gap in support or care planning. Feedback from the child’s social worker is positive. They describe the registered manager and ‘intuitive’, ‘child focused’ and consistently going ‘above and beyond’ for the child.

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The effectiveness of leaders and managers: good

Staff say that they are well supported to carry out their role and there is effective communication and team working. Team meetings and bespoke advice from the therapeutic lead provide staff time to reflect and learn. As a result, they work in a well- informed way that is responsive to the child’s individual needs.

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The effectiveness of leaders and managers: good

Staff are aware of the child’s risks; however, support and safety plans were not all in place at the time of the inspection. This means that staff do not have guidance to follow to consistently support the child and keep them safe. During the inspection, managers took immediate action to address this shortfall, and there has been no impact on the child.

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The effectiveness of leaders and managers: good

Staff record incidents in line with procedure. Managers review incident reports; however, there is a lack of scrutiny of the information recorded. As a result, details about what Inspection report for children’s home: 2832521 4 OFSTED USE ONLY

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The effectiveness of leaders and managers: good

happened are not fully understood or evaluated. This means that the appropriate level of reflection and follow-up action is not being reached. Inspection report for children’s home: 2832521 5 OFSTED USE ONLY

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff work as a team where appropriate; ensure that the home’s workforce provides continuity of care to each child; understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; demonstrate that practice in the home is informed and improved by taking into account and acting on— research and developments in relation to the ways in which the

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Requirement Due date

needs of children are best met; and feedback on the experiences of children, including complaints received; and use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(e)(f)(g)(i)(ii)(h)) Specifically, the registered person should ensure that children’s individual risk assessments and care plans are in place and set out what action staff should take to support children. 31 December 2025 Inspection report for children’s home: 2832521 6 OFSTED USE ONLY

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Requirement Due date

The registered person should ensure that there is consistent management oversight of incidents to ensure that records reflect all action taken, identify any learning and follow-up support with children is completed.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2832521 7 OFSTED USE ONLY

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Children’s home details

Registered provider: Hygge Children’s Social Care Limited

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Children’s home details

Registered provider address: 9 White Horse Yard, Towcester NN12 6BU

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Children’s home details

Registered manager: Adriana Monteiro Teixeira

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Inspector

Shirin White, Social Care Inspector Inspection report for children’s home: 2832521 8 OFSTED USE ONLY

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Inspector

achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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