Children's Home run by ACG Support LTD in Newcastle upon Tyne

Inspection report for children’s home – monitoring visit: 2818079 1 Registered provider: ACG Support Ltd

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned and managed by a private company. It provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

There was one child living at the home at the time of this visit.

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Information about this children’s home

There has been no registered manager since 22 August 2025.

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This monitoring visit

An assurance inspection was carried out on 9 September 2025. At this inspection, the inspector found serious concerns. A case review on 10 September 2025 decided that there would be no compliance notices issued. This monitoring visit was to review the progress the service is making against the requirements and recommendations issued.

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This monitoring visit

The interim manager is suitably qualified and provides strong leadership. The interim manager has recruited qualified staff, using safer recruitment checks. This means there is a fully staffed care team. This means that the manager is assured that staff are equipped to meet children’s needs.

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This monitoring visit

Staff participate in regular reflective practice supervision sessions to build their confidence and improve practice. There is a significant improvement in the consistency of the staff team. Staff feel valued and want to work in the home.

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This monitoring visit

Staff know all of the child’s plans well, including how to support them with their education. However, the strategies identified to support their school attendance are in their infancy and staff do not yet consistently implement these. This limits the child’s educational progress. Inspection report for children’s home – monitoring visit: 2818079 2 The interim manager has updated the process for admitting children. The interim manager considers the ability of staff to meet the needs of children and staff are included in discussions as part of this process. Two placements have ended abruptly since the last inspection. Children were not adequately prepared for moving to a new home. Inspection report for children’s home – monitoring visit: 2818079 3

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Inspection date Inspection type Inspection judgement

24/06/2025 Full Good Inspection report for children’s home – monitoring visit: 2818079 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

support each child’s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study;

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Requirement Due date

understand the barriers to learning that each child may face and take appropriate action to help the child to overcome any such barriers;

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Requirement Due date

promote opportunities for each child to learn informally; and

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Requirement Due date

help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non-attendance and to return to school as soon as possible. (Regulation 8 (1) (2)(a)(ii)(iii)(v)(viii)) 5 January 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. 5 January 2025 Inspection report for children’s home – monitoring visit: 2818079 5 In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority. (Regulation 14 (1)(a)(b) (2)(b)(iii))

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Recommendation

 The registered person should ensure that expectations and standards of behaviour are clear and unambiguous. In particular, responses to unwanted behaviour should be consistent and in line with agreed strategies. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 39, paragraph 8.11)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 2818079 6

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Children’s home details

Registered provider address: Hurren & Jubb Accountants Ltd, Unit 2, Protection House, Howard Terrace, Albion Road, North Shields NE30 2RH

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Inspector

Lisa Gordon, Social Care Inspector Inspection report for children’s home – monitoring visit: 2818079 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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