Bright Horizons Whetstone Day Nursery and Preschool

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

p.1

Summary of outcome

On 4 September 2025, we received concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare and safety and suitability of premises, environment and equipment.

p.1

Summary of outcome

On 26 November 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

p.1

Summary of outcome

n ensure all staff are aware of the procedures to follow in line with the local safeguarding partnership if they have concerns about children to protect their welfare

p.1

Summary of outcome

n ensure that robust processes and procedures for accidents or injuries are consistently followed

p.1

Summary of outcome

n ensure that all staff understand the need to protect the privacy of the children in their care, as well the legal requirements that exist to ensure that information relating to the child is handled in a way that ensures confidentiality.

p.1

Summary of outcome

On 12 December 2025, the provider responded to the actions set. We found that the provider has given additional training and support to staff to improve their knowledge and understanding of child protection procedures. They have revisited the processes and procedures for accidents and injuries with staff, and have reminded them of the importance of following these consistently. The provider has also supported staff to strengthen their understanding of confidentiality and data protection policies.

p.1

Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

p.1

Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

p.2

Publication of complaints

We publish details of complaints on our website for a period of five years.

p.2

Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

p.2