Lynn Haven Limited

Inspection report for residential family centre - monitoring visit: Lynn Haven Limited 1 Lynn Haven Limited 4 Topper Street, Cambridge CB4 2WL

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Inspected under the social care common inspection framework

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Information about this residential family centre

The centre registered with Ofsted in April 2025 and is privately owned. It provides monitoring and assessments for up to three families. Assessments are generally completed in 12 weeks; however, they can extend to up to 16 weeks. The centre uses a range of assessment models and frameworks, including ParentAssess.

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Information about this residential family centre

The registered manager left the service in July 2025. A new manager has been in post since 9 September 2025.

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This monitoring visit

This visit was carried out to monitor the shortfalls identified at the full inspection on 8 September 2025 that was judged as inadequate.

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This monitoring visit

Leaders and managers have not addressed all the concerns raised at the previous inspection. Despite this, there are no serious or widespread failures that mean children are not protected, their welfare is not being promoted or safeguarded, or that progress through the assessment process has been avoidably delayed or assessment is weak.

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This monitoring visit

There have been several changes to the leadership and management since the last inspection. The previous responsible individual has left their post. A new manager and a new responsible individual have been appointed and have begun to make the necessary changes to the centre. The leadership and management team has a strong understanding of the family court processes and child protection, as well as relevant experience in the leadership of residential family centres.

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This monitoring visit

Leaders and managers ensure that they have the letter of instruction and local authority objectives in relation to the parenting assessment before families arrive at Inspection report for residential family centre - monitoring visit: Lynn Haven Limited 2 the centre. This ensures that the assessing social worker is clear on what needs to be considered in the parenting assessment.

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This monitoring visit

Staff receive regular advice and support from a registered midwife. Families also access this support. This has provided families and staff with specific, up-to-date advice on infant care. This has improved the level of care that babies receive. Staff receive training that has supported improved recording and increased understanding of the family court process.

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This monitoring visit

The centre has appointed a new assessing social worker. This social worker is supported by the responsible individual, who is an experienced senior social work manager.

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This monitoring visit

Parents receive regular, written feedback on their progress. Parents are given the opportunity to discuss their progress on a weekly basis with the managers. However, the reports are not yet sufficiently detailed or specific.

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This monitoring visit

There are significant improvements in the oversight of leaders and managers, including the development of regular management audit tools. There has been significant improvement in the monitoring of health and safety arrangements, updating families’ care plans, and reviewing weekly reports and incident reports. Although these aspects have improved, the audits have not been effective at identifying the concerns in relation to monitoring and surveillance. This is because the staff have not always ensured that families are monitored in line with the local authority’s direction. On several occasions, staff have monitored a family via closed- circuit television when this is not in line with the family’s plan. Inspection report for residential family centre - monitoring visit: Lynn Haven Limited 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Residential Family Centre Regulations 2002 and the national minimum standards. The registered person(s) must comply with the given timescales.

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Requirement Due date

The registered provider and the registered manager shall, having regard to the size of the residential family centre, the statement of purpose, and the number and needs of the residents, carry on or manage the centre (as the case may be) with sufficient care, competence and skill. (Regulation 8 (1))

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Requirement Due date

all families receive regular, clear and specific written feedback on their progress at the centre;

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Requirement Due date

supervision and monitoring arrangements comply with the expectations as agreed with the placing local authority;

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Requirement Due date

managers and staff follow the levels of supervision and monitoring that are set out in families’ relevant plans. 5 November 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Lynn Haven Limited 4

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Residential family centre details

Registered provider address: 1 Jesslyn Close, Church Way, Weston Favell, Northampton NN3 3FB

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Inspector

Andrea Bounden, Social Care Inspector Inspection report for residential family centre - monitoring visit: Lynn Haven Limited 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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