Children's Home run by Westgate Lifestyle Project Limited in Hounslow

Inspection report for children’s home - monitoring visit: SC409851 1 SC409851 Registered provider: Westgate Lifestyle Project Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home provides care for up to four children with social and emotional difficulties.

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Information about this children’s home

The home registered with Ofsted in June 2010. The manager registered in July 2019.

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Information about this children’s home

There was one child living at the home at the time of this inspection. The inspector spoke with the child.

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This monitoring visit

This home was judged to be inadequate at the full inspection on 19 and 20 August 2025, resulting in three compliance notices being issued under The Children’s Homes Regulations (England) 2015. These related to regulation 10 (the health and well- being standard), regulation 13 (the leadership and management standard), and regulation 32 (fitness of workers). In addition, a notice restricting accommodation was issued to limit the number of children who can live in the home.

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This monitoring visit

A monitoring visit was undertaken on 30 September 2025 to assess leaders’ progress in meeting the compliance notices. While there were some improvements, the steps taken were insufficient in demonstrating that the compliance notices were met. As a result, all three compliance notices were reissued.

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This monitoring visit

This inspection was to monitor leaders’ compliance with the restriction of accommodation and to review the compliance notices that were not met at the last monitoring visit.

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This monitoring visit

Leaders and managers have made notable progress in improving the quality of care Inspection report for children’s home - monitoring visit: SC409851 2 provided to the child. They have actively engaged with a range of health professionals to gain a better understanding of the child’s complex health needs. This collaborative approach has significantly enhanced the child’s well-being.

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This monitoring visit

The registered manager has included this information in the child’s care plan. However, the care plan is not detailed enough to provide clear and structured guidance for staff to follow. This continues to present a risk of inconsistent care in the absence of managers.

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This monitoring visit

Training, supervision and reflective discussions in team meetings are helping staff develop greater confidence and skills in supporting the child, particularly in situations where the child finds it difficult to follow routines or understand staff direction. Staff also demonstrate improved competence in addressing the child’s health needs, and targeted conversations have helped the child make recognised progress in learning to manage their health condition. This means staff are now better equipped to engage with children and provide good support, fostering a more structured and nurturing environment.

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This monitoring visit

Leaders and managers have made significant improvements to recruitment practices to ensure the safety and suitability of staff working in the home. Robust vetting procedures are now in place, and recruitment records are thoroughly reviewed by the registered manager to confirm compliance with safer recruitment standards.

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This monitoring visit

The home environment has undergone positive improvements, creating a more welcoming and well-maintained space for children. Damaged flooring, curtains and blinds have been replaced, ensuring a safe and comfortable living environment. Additionally, the previously unprepared bedrooms have been fully furnished and are now ready to welcome children, reflecting a commitment to providing a nurturing and stable home. These enhancements contribute positively to the overall well-being and sense of security for the child living in the home. As a result, this part of requirement 12 has been met.

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This monitoring visit

Leaders and managers have introduced systems to monitor the quality of care provided to the child living in the home. Although the new record-keeping system has not yet been implemented, management oversight has been strengthened through regular reviews and audits. These measures are beginning to provide clearer accountability and support continuous improvements for the child and staff

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This monitoring visit

Managers are compliant with the restriction of accommodation, and have met compliance notices 10, 13 and 32, as part of this visit. The rest of the requirements made at the last full inspection, will be reviewed at the next full inspection. Inspection report for children’s home - monitoring visit: SC409851 3

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Inspection date Inspection type Inspection judgement

19/08/2025 Full Inadequate 17/04/2024 Full Good 13/06/2023 Full Good 17/05/2022 Full Good Inspection report for children’s home - monitoring visit: SC409851 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

that each child’s relevant plans are followed;

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Requirement Due date

that the child’s placing authority is contacted, and a review of that child’s relevant plans is requested, if—

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Requirement Due date

the registered person considers that the child is at risk of harm or has concerns that the care provided for the child is inadequate to meet the child’s needs. (Regulation 14 (1)(a) (2)(a)(c)(e)(i))

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Requirement Due date

In particular, leaders and managers should ensure that when considering new children moving into the home, they are satisfied that the staff can respond effectively to the child’s needs. Leaders and managers must ensure that they keep children’s care plans under regular review. 2 December 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

promotes their welfare. 2 December 2025 Inspection report for children’s home - monitoring visit: SC409851 5 In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on—

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Requirement Due date

research and developments in relation to the ways in which the needs of children are best met;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(b)(c)(d)(e)(f)(g)(i)(h))

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Requirement Due date

In particular, leaders and managers should ensure that experienced and skilled staff are recruited and retained to provide stable and consistent care for children.

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Requirement Due date

Leaders and managers must have effective monitoring and reviewing systems to ensure that they review the quality of care provided to children.

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Requirement Due date

Leaders and managers must improve the quality of the child’s care plan so that it provides a clear and accurate account of the child’s needs, experiences and progress, so that children can reflect meaningfully on their time in the home. Inspection report for children’s home - monitoring visit: SC409851 6 The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met;

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

children are helped to lead healthy lifestyles.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

achieve the health and well-being outcomes that are recorded in the child’s relevant plans;

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Requirement Due date

understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding;

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Requirement Due date

take part in activities, and attend any appointments, for the purpose of meeting the child’s health and well-being needs; and

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Requirement Due date

understand and develop skills to promote the child’s well- being. (Regulation 10 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(iv))

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Requirement Due date

In particular, leaders and managers must ensure that staff encourage children to take a proactive role in looking after their day-to-day health and well-being. Children with specific health needs must be supported to manage these needs subject to their age and understanding and along with effective care plans.

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Requirement Due date

Leaders, managers and staff must work with children’s placing authority and relevant health professionals to enable proper and immediate access to any specialist medical support required. 2 December 2025

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— 2 December 2025 Inspection report for children’s home - monitoring visit: SC409851 7 that staff—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are located so that children are effectively safeguarded; (Regulation 12 (1) (2)(a)(i)(ii)(v)(vi)(b)(c))

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Requirement Due date

In particular, leaders and managers must review the impact of unrestricted Wi-Fi access on children’s routines, safety, well-being and sleep, and ensure that boundaries support healthy development.

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Requirement Due date

Leaders and managers must ensure that staff are skilled and able to support children to learn how to keep themselves safe and manage behaviour effectively.

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Requirement Due date

ensure that each employee completes an appropriate induction;

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Requirement Due date

ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development; 2 December 2025 Inspection report for children’s home - monitoring visit: SC409851 8 receive practice-related supervision by a person with appropriate experience; and

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (1)(a)(b) (4)(a)(b)(c))

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Requirement Due date

In particular, leaders and managers must ensure that all staff have an induction to the home, a probation process and training to equip them for their role. Staff must receive regular, good-quality supervision, annual appraisals and opportunities to develop their practice.

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Requirement Due date

The registered person should ensure that there are satisfactory employment conditions that are supportive of staff in order to provide consistency for children.

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Requirement Due date

The independent person must produce a report about a visit ("the independent person’s report") which sets out, in particular, the independent person’s opinion as to whether—

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children’s well-being

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Requirement Due date

The independent person must provide a copy of the independent person’s report to—

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Requirement Due date

HMCI. (Regulation 44 (1) (4)(a)(b) (7)(a))

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Requirement Due date

In particular, reports must be sent to HMCI in a timely way. 2 December 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC409851 9

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Children’s home details

Registered provider: Westgate Lifestyle Project Limited

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Inspector

Thobekile Bandama, Social Care Inspector Inspection report for children’s home - monitoring visit: SC409851 10 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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