KPR Care Services Ltd

Inspection report for supported accommodation provider: KPR Care Services ltd 1 KPR Care Services Ltd Registered provider: KPR Care Services Ltd

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Inspected under the social care common inspection framework

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provider

This service is owned and managed by a private provider. It offers accommodation for up to nine looked-after children and care leavers in three shared or group living homes.

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provider

At the time of this inspection, the service was providing supported accommodation for eight children aged 16 and 17.

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provider

The provider and the service manager registered with Ofsted in November 2024.

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provider

Inspection dates: The inspection was announced on 20 October 2025 and started that day. The inspector was on site on 22 and 23 October 2025.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be in approximately 3 years.

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Summary of findings

Children say they feel safe and are happy. Staff know children well and are aspirational for them to achieve their goals. Most children are in education and/or employment and say that staff have supported them well to access opportunities and develop confidence.

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Summary of findings

Respect for children’s individuality is a real strength. Children say that staff have offered help in a way that is meaningful without being overwhelming. Staff recognise children’s diversity and work in an empathic way to understand and support children. This enables children to feel valued and confident to develop their independence.

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Summary of findings

Leaders and managers demonstrate a real commitment to improving the outcomes of children. Leaders are visible and present. They have good relationships with Inspection report for supported accommodation provider: KPR Care Services ltd 2 children and provide quality supervision and training to staff that enables them to support children well. Staff speak highly of leaders and enjoy working in the organisation. They say that they feel valued and that their views are heard.

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Overall experiences and progress of children

Children say they enjoy living here. One child said: ‘This feels like a home, it doesn’t feel like you’re in care.’ Children get along well with staff and the other children living with them. This indicates that the matching processes undertaken by leaders are strong. Children say that they are supported to have positive endings and move on in a good way as they reach independence.

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Overall experiences and progress of children

Children and staff share meals together regularly. Staff use these occasions as an opportunity to encourage children to discuss issues among themselves in a supportive environment and so develop healthy ways of communication. Staff model negotiation and compromise, which enables the children to develop skills that will serve them well as they become adults.

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Overall experiences and progress of children

Children make good progress; the majority are in education or training. For those children that have faced challenges, there is evidence of appropriate support and advocacy to enable them to progress. Children say that staff have helped them find opportunities that feel right for them.

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Overall experiences and progress of children

Children live in homes that are well maintained and furnished to an excellent standard. They are homely and welcoming and provide children with everything they need to live independently. Communal areas provide children with places to relax and socialise. Children have a sense of belonging and are proud of their homes. At the time of the inspection, one child had decorated the house for Halloween.

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Overall experiences and progress of children

Children are encouraged to provide feedback and requests in a range of ways, including house meetings, text messages and QR codes. Children are also invited to attend team meetings. Feedback from children is acted on by the provider; for instance, the provider is responding positively to enable children to have friends to visit them at home. This shows children that their views are important and listened to.

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How well children are helped and protected

Children speak positively of their relationships with staff. They told the inspector that they feel safe and happy in their homes. One child said that they have grown in confidence and been helped to prepare for independence at their own pace. They described being supported to speak to professionals and make appointments. They said: ‘I would not be where I am today without the support they have given me’. Inspection report for supported accommodation provider: KPR Care Services ltd 3 Feedback from professionals is positive. They say that the support children receive helps them and they notice the progress children make. They say that communication with the service is excellent.

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How well children are helped and protected

Children are settled and trust staff. Children do not go missing from their home often. However, when they do, staff follow procedures appropriately to ensure the safe return of children to their homes.

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How well children are helped and protected

Support plans, individual needs assessments and risks assessments are in place for children. They are of excellent quality as they are personalised, child centred, strengths based and tailored to each child. There is good evidence of children contributing to their plans, which means they make sense when children read them, and children can understand their meaning and purpose.

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How well children are helped and protected

Risk assessments are comprehensive and written in a child-friendly manner. They address current risks and are reviewed by managers regularly. The provider has missed an opportunity to ensure that children feel central to decisions that affect them, as the children are not actively involved in devising their risk assessments.

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The effectiveness of leaders and managers

Leaders and managers have embedded a strong focus on providing nurturing, caring support throughout the homes. The positive relationships between leaders, staff and children enable children to develop their confidence and skills in a safe, caring environment, where they know they are valued.

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The effectiveness of leaders and managers

Leaders and managers demonstrate a real commitment to improving outcomes for children. There is a clear focus on children’s experiences, and this is evident in children’s records, which are written to them. Children can see their experiences reflected and understand their journey should they view their records.

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The effectiveness of leaders and managers

Leaders and managers can explain children’s needs well. They are suitably skilled and experienced and demonstrate high aspirations for children, wanting to ensure that they succeed. They are visible and present and provide supervision, reflective practice and support to staff to enable them to support children effectively.

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The effectiveness of leaders and managers

Staff speak highly of leaders and enjoy working in the organisation. They feel that their views are heard. Leaders have worked hard to ensure that staff have felt supported during a period of change and have used the opportunity for developing practice, which has been well received by the team.

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The effectiveness of leaders and managers

Children are supported by staff who have been recruited safely and had the necessary background checks. Leaders and managers respond appropriately to safeguarding concerns and work closely with other professionals to keep children safe. Notifications of safeguarding incidents to the regulator and follow-up communication with the regulator are excellent. Inspection report for supported accommodation provider: KPR Care Services ltd 4

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: KPR Care Services ltd 5

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Supported accommodation provider details

Registered provider: KPR Care services Ltd

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Supported accommodation provider details

Registered provider address: 21d Chudleigh Road, Exeter EX2 8TS

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Inspector

Karen O’Neill, Social Care Inspector Inspection report for supported accommodation provider: KPR Care Services ltd 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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Inspector

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