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Early years · Early years complaint outcome

Powell, Nicola Ann

Inspected 8 Dec 2025 · published 9 Dec 2025 · URN EY318927

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    8 Dec 2025

  • URN verified

    EY318927

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Page 1 of the report

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Findings positive critical

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Concerns

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 13 October 2025, we received concerns that the provider was not meeting requirements relating to concerns about children's safety and welfare, staff: child ratio, accident or injury, safety of premises, sleeping arrangements, risk assessment, information and record keeping, information for parents and carers.

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Summary of outcome

On 5 December 2025, we carried out a regulatory telephone call/regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

• keep a written record of accidents or injuries and the first aid treatment given to provide these details to parents with the details on the same day or as soon as is practicable.

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Summary of outcome

We will monitor the provider's response to ensure the action is successfully completed.

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Summary of outcome

On 8 December 2025, the provider responded to the action set. We found that the provider had taken swift action to put in place a suitable document for use to record accidents and injuries and the first aid treatment given, so that these details are provided to parents on the day of the accident or as soon as is possible. We are satisfied the provider has met the safeguarding and welfare action raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years. For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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