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Early years · Early years complaint outcome

Footsteps Nursery Lichfield Road

Inspected 31 Oct 2025 · published 1 Nov 2025 · URN EY386097

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    31 Oct 2025

  • URN verified

    EY386097

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Page 1 of the report

Deep dive

What this report says

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Tone of the report

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−9Mixedmore positive than 88% of reports of this type

Reads more warmly than most reports of this type.

Praiseimprovedeffectivetimelyaccurate
Criticismconcerns

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 11 September 2025, we received concerns that the provider was not meeting requirements relating to supporting and understanding children's behaviour.

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Summary of outcome

On 30 October 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure that effective arrangements are in place to support children with special educational needs and/or disabilities, with particular regard to making timely referrals to other agencies and implementing targeted plans to help children make the progress of which they are capable

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Summary of outcome

n improve partnership working with parents to ensure they are kept fully informed about children's development and next steps in learning.

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Summary of outcome

On 28 November 2025, the provider responded to the actions set. We found that the provider had improved the provision in place to support children with special educational needs and/or disabilities. Staff had received further training to develop their skills and to implement targeted support and learning plans for children. The provider had supported staff to strengthen partnership working with parents and professionals involved in children's care. We are satisfied the provider has met the safeguarding and welfare actions raised.

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Summary of outcome

On 28 November 2025, we further received concerns that the provider was not meeting requirements relating to the safety and suitability of premises, environment and equipment and information and record keeping.

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Summary of outcome

On 3 December 2025, we carried out a regulatory telephone call. We found the provider was not meeting some of the requirements and had taken action to put this right. The provider had supported staff to ensure that accurate records were completed in respect of any accidents and that systems to maintain confidentiality were improved.

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Summary of outcome

The provider will be able to give parents further information about this. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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