My Place Homes Ltd

Inspection report for supported accommodation provider: My Place Homes Ltd 1 My Place Homes Ltd Registered provider: My Place Homes Ltd

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Inspected under the social care common inspection framework

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provider

My Place Homes is a private supported accommodation provider, registered with Ofsted since 16 August 2023.

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provider

The provider is registered to provide ring-fenced shared accommodation for up to 22 children and care leavers across three shared or group-living homes in London.

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provider

The registered service manager has been in post since June 2023.

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provider

At the time of the inspection, 15 children living in three homes were aged 16 to 17 years old.

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Inspection dates: 27 to 30 October 2025

The inspection was announced on 27 October 2025 and started that day. The inspector was on site on 29 and 30 October 2025.

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Outcome

Consistently strong service delivery leads to typically positive experiences and progress for children. Where improvements are needed, leaders and managers take timely and effective action. The next inspection will be within approximately 3 years.

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Summary of findings

The provider offers a safe environment for children from diverse backgrounds, where they can progress towards independence. One of the homes also supports young mothers during pregnancy to work towards independence.

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Summary of findings

Children like their homes and the staff supporting them.

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Summary of findings

Managers are supportive of staff’s needs and ensure that children experience a stable environment. Inspection report for supported accommodation provider: My Place Homes Ltd 2 There is a consistent workforce and a thorough exploration of children’s individual and collective needs from the point of referral.

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Overall experiences and progress of children

Children speak very positively about their experiences and say they like both their home and the staff. Children who had previously been in other care arrangements say that the service they receive exceeds their expectations. Children have confidence in the staff’s ability to support them well and this helps to improve positive outcomes.

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Overall experiences and progress of children

Children feel comfortable and want to stay where they are living. A child highly praised two support workers for always being there for them, supporting them emotionally and practically, and described them as ‘older aunties’.

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Overall experiences and progress of children

Most children are in education and staff provide support to those who are not to explore vocational courses and/or to access work experience and apprenticeships. This means children are working towards improving opportunities for employment.

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Overall experiences and progress of children

Managers and staff value diversity. They promote children’s identity and help the children to celebrate religious festivals. Staff have a good understanding of the children’s individual needs and tailor support around each child.

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Overall experiences and progress of children

Staff encourage children to explore their own culture and background and contribute to safely re-establishing relationships with family members when this is safe and possible to do.

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Overall experiences and progress of children

The staff team is culturally diverse, and this offers children the opportunity to explore sides of their heritage that they may not be able to do with their families. This includes learning to cook foods from their cultural background, which promotes customs and builds identity.

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Overall experiences and progress of children

Staff take the initiative to engage with children. They carry out direct work as soon as children come to live in the home. One-to-one sessions contribute to support plans and include the voice of the children.

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Overall experiences and progress of children

Children feel listened to because staff regularly seek their feedback about how the service can be made better. This helps to shape children’s experiences and the service provided and validates the children’s contributions.

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How well children are helped and protected

Staff are warm and empathic and are keen to talk to and listen to the children. Staff are curious about individual children’s experiences. They are good at finding creative ways to carry out direct work to help children to develop their understanding of risk Inspection report for supported accommodation provider: My Place Homes Ltd 3 awareness relevant to what is happening for them. This promotes good safeguarding practices.

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How well children are helped and protected

Staff are successful in building and maintaining trusting relationships with children and encourage them to focus positively on their futures. Incidents of children going missing from the home have reduced. Children are safer because staff know who the children are with when they are away from home. Children maintain communication with staff when they are out.

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How well children are helped and protected

Recruiting managers do not consistently explore gaps in employment and check police records from abroad. This does not ensure that staff recruitment is sufficiently thorough.

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How well children are helped and protected

Leaders and staff actively challenge potential discrimination regarding gender and sexuality. They help children to settle in to where they are living. Managers and staff create an inclusive environment that promotes children’s self-esteem and emotional development.

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How well children are helped and protected

Staff are skilled in de-escalating emerging disputes between children. A child told the inspector that staff quickly resolved an argument and helped both children involved by offering guidance and advice, which prevented further incidents. Children seek out staff’s advice confidently.

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How well children are helped and protected

The staff work as a team to support the children. Leaders and managers ensure that staff receive relevant training to meet the children’s needs around safeguarding, radicalisation, criminal and sexual exploitation and mental health awareness. Staff are trained in paediatric first aid to support parents and their babies within the scope of supported accommodation.

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The effectiveness of leaders and managers

The provider is managed effectively and efficiently by a permanent and suitably experienced registered service manager and is supported by an area manager. The nominated individual maintains good oversight of the whole service.

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The effectiveness of leaders and managers

The service has a consistent workforce. Managers and staff communicate well about children’s individual support needs. The managers respond quickly to any incidents. Managers are consistently available to guide staff through the day and out of hours.

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The effectiveness of leaders and managers

Managers plan admissions and ensure they have substantial information when they evaluate same-day referrals. They select new children by considering their individual needs alongside the collective needs of all the children currently living in the proposed premises. This results in stability for children and harmonious environments in the homes. Inspection report for supported accommodation provider: My Place Homes Ltd 4 The managers ensure that support plans are reviewed monthly and shared with the placing authorities as progress reports, which promotes multi-agency working and ensures that plans progress for individual children.

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The effectiveness of leaders and managers

Staff say they receive good support from their managers. Managers provide supervision and involve the staff in the day-to-day decision-making. There is a regular appraisal system that helps staff to develop within the service and feel valued.

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The effectiveness of leaders and managers

The provider has not submitted all of the required quality of support reviews to Ofsted. Some significant incidents, for example those requiring police involvement, were not notified to Ofsted. The provider took appropriate action, but not sharing required information limits the regulator’s oversight. Inspection report for supported accommodation provider: My Place Homes Ltd 5

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Recommendations

◼ The registered person should be responsible for maintaining good employment practice. They must ensure that recruitment of staff safeguards children and minimises potential risks to them. In particular, ensure that all police checks from abroad are completed prior to staff working with children, and request a full employment history. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 51) ◼ The registered person should notify Ofsted and other relevant persons if one of the situations specified in regulation 27(3)(a)-(e) occurs, or if there is an incident relating to the protection, safeguarding or welfare of a child living in the home which the registered person considers to be serious. Examples of incidents that are likely to be considered serious affecting the welfare of a child include: a child being the victim or perpetrator of a serious assault; a serious illness or accident; a serious incident of

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Recommendations

self-harm; or serious concerns over a child’s missing behaviour, particularly where the child is considered to be at greater risk due to age or vulnerability or where they have been missing for a considerable period of time and their whereabouts is unknown. This is not an exhaustive list and registered persons must assess each case individually, taking into account any patterns of behaviour or unusual behaviour which may indicate an increased risk to the young person. Registered persons should also consider the frequency of incidents and judge whether their cumulative effect makes notification appropriate even if in isolation each event would not warrant this. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 60) ◼ The registered person should complete a quality of support review every six months that includes feedback received from children and professionals about the service.

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Recommendations

(‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 62)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: My Place Homes Ltd 6

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Supported accommodation provider details

Nominated individual: Stellakis Miltiadous

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Supported accommodation provider details

Registered service manager: Ellis Weintrob

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Supported accommodation provider details

Email address: enquiries@myplacehomes.uk

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Inspector

Daniela Ferrario, Social Care Inspector Inspection report for supported accommodation provider: My Place Homes Ltd 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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