Early years · Early years complaint outcome
Partou Smileys Day Nursery & Pre-School
Summary
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- Inspection datesingle source
19 Nov 2025
- URN verified
2724772
Deep dive
What this report says
In plain English
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Strengths
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No standout praise found.
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 314
- about usual (typical 281)
- Reading level
- Hard
- Flesch 43, typical 42
- Average sentence
- 16 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 10%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 15 October 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, whistleblowing, concerns about children's safety and welfare, risk assessment, accident or injury, complaints and staff deployment.
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Summary of outcome
On 7 November 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements and had taken action to put this right. Risk assessments are now in place, specifically around moving furniture, to help minimise the risks to children.
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Summary of outcome
During the visit, we also found the provider was not meeting some other requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n keep a written record of any complaints and their outcome.
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Summary of outcome
We will monitor the provider's response to ensure the action is successfully completed.
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Summary of outcome
The provider will be able to give parents further information about this. The provider is still registered with Ofsted.
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Summary of outcome
On 01 December 2025, the provider responded to the actions set. We found that the provider has improved it's complaints procedure, ensuring all complaints and outcomes are recorded. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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