Early years · Early years complaint outcome
Kookaburra Playgroup
Summary
What we read, and from where
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- Inspection datesingle source
14 Nov 2025
- URN verified
EY381404
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more critically than most reports of this type.
How the report reads, start to finish
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Strengths
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No standout praise found.
Concerns
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No strong criticism found.
Next steps
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What the report dwells on
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 332
- about usual (typical 281)
- Reading level
- Hard
- Flesch 32, typical 42
- Average sentence
- 18 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 17 September 2025, we received concerns that the provider was not meeting requirements relating to smoking and vaping, supporting and understanding children's behaviour, special educational needs, accident or injury, organising premises for confidentiality and safeguarding and information for parents and carers.
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Summary of outcome
On 11 November 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure safeguarding policies and procedures are implemented effectively and concerns about children's safety and/or welfare are recorded accurately so that action can be taken to safeguard children
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Summary of outcome
n ensure all concerns about children's safety or welfare are reported to local authority children's social care teams immediately, and in line with local reporting procedures.
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Summary of outcome
On 27 November 2025, we carried out a regulatory visit. We found that the provider has improved how they record and monitor concerns about children's safety and/or welfare. They have improved the procedures so that concerns are reported to the local authority children's social care teams in line with local reporting procedures.
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Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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