Early years · Early years complaint outcome
KOOSA Kids After School and Holiday Club at Shottermill Junior School, Haslemere
Summary
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- Inspection datesingle source
18 Nov 2025
- URN verified
EY460661
Deep dive
What this report says
In plain English
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Reads more critically than most reports of this type.
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Strengths
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No standout praise found.
Concerns
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Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 314
- about usual (typical 281)
- Reading level
- Hard
- Flesch 40, typical 42
- Average sentence
- 19 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 0%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 17 October 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, concerns about a child's welfare, paediatric first aid, safer eating, staff: child ratios, risk assessment, safety on outings and information and record keeping.
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Summary of outcome
On 12 November 2025, we carried out a regulatory visit. We found the provider was not meeting one of the requirements. We have issued an action for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n review arrangements for staff who hold a paediatric first aid to ensure they are available at all times when children are present, including outings, and can respond to an emergency quickly.
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Summary of outcome
On 27 November 2025, the provider responded to the action set. We found that the provider had revised timings of the club to ensure staff with paediatric first aid training are always available when children are present, including when on outings. This ensures they can quickly and appropriately respond to an emergency and ensure children's safety. In addition, they had considered contingency plans to ensure these arrangements can be maintained.
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Summary of outcome
We are satisfied the provider has met the safeguarding and welfare action raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years. For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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