Children's home run by Compass Children’s Homes Northeast Limited in North Tyneside

Inspection report for children’s home: SC403472 1 SC403472 Registered provider: Compass Children’s Homes Northeast Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A private provider manages this home. It provides care for up to three children who may experience social and emotional difficulties and who may have learning difficulties.

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Information about this children’s home

Two children were living at the home at the time of the inspection.

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Information about this children’s home

The manager registered with Ofsted in May 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 13 November 2024

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good

Overall judgement at last inspection: outstanding

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC403472 2

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Inspection date Inspection type Inspection judgement

13/11/2024 Full Outstanding 23/11/2023 Full Good 24/08/2022 Full Good 01/12/2021 Full Good Inspection report for children’s home: SC403472 3

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Overall experiences and progress of children and young people: good

Children are making good progress from their starting points. Children enjoy trusting and secure relationships with staff and view this as their home. There is a genuine sense of warmth and affection between the children and staff. This creates a caring family atmosphere that increases the children’s sense of belonging.

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Overall experiences and progress of children and young people: good

Staff are skilled at using a variety of communication tools, including those that are effective for children who have limited verbal skills. Staff are creative in their approach to helping children express how they feel and the things they like and dislike. Children understand that what they say is important and can see how this contributes to what happens in the home.

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Overall experiences and progress of children and young people: good

Children have positive experiences and live in a well-presented and warm family home. They have plenty of indoor and outdoor space to spend time together or time alone. Recent changes to the layout of the home have created space for designated quiet time, and this has helped one child to settle better at bedtime.

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Overall experiences and progress of children and young people: good

Staff generally prepare children for their move into the home and for moving out when the time comes. However, the previous manager’s decision for one child to be admitted was made without full knowledge or consideration of the child’s needs and how these might impact on other children. This created an unsettling experience for all three children and resulted in one child moving on.

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How well children and young people are helped and protected: good

Children say that they feel safe living in the home. Staff keep children at the centre of their practice and follow their risk assessments and plans. There is clear guidance for staff on what action they should take to keep children safe.

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How well children and young people are helped and protected: good

Staff are creative in helping children to process new learning and develop their understanding of how keep themselves safe. Staff sensitively and gradually build on that learning and development so that children are not overwhelmed by new information. Staff are able to explore sensitive topics with the children because of the trusting relationships that they have developed.

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How well children and young people are helped and protected: good

Staff are restorative in their approach to helping children to manage their emotions and behaviour. Staff sensitively support children to understand how their behaviour may impact on others and provide the opportunity for children to repair relationships. Children understand the boundaries set by staff and show respect to each other.

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How well children and young people are helped and protected: good

Staff rarely use holds to manage children’s behaviour, but all staff are trained in safe physical intervention techniques. The manager scrutinises the records of all holds to Inspection report for children’s home: SC403472 4 ensure that they are accurate. Staff reflect on what could be done differently in the future. This helps them to review plans to reduce the risk of incidents being repeated.

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How well children and young people are helped and protected: good

Leaders and managers take allegations seriously, and the manager completes thorough investigations. Staff do not consistently follow the home’s policy on reporting safeguarding concerns, which has delayed being able to more accurately identify when one child suffered an injury.

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The effectiveness of leaders and managers: good

Leaders and managers are enthusiastic and hold high expectations for the standard of care that staff provide for each child. The management team leads by example and has generated a culture of respect across the staff team.

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The effectiveness of leaders and managers: good

Leaders and managers invest in the staff to ensure that they have the necessary skills and knowledge to meet the needs of children. This also means that most staff have achieved the required qualification.

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The effectiveness of leaders and managers: good

Staff receive regular supervision in line with the organisation’s policy, and team meetings take place regularly and are well attended. A therapeutic practitioner supports staff to participate in child-focused meetings. This enables them to reflect on the needs of children and helps to develop their practice.

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The effectiveness of leaders and managers: good

The manager is aware of the areas for development of staff practice strengths. The manager’s oversight ensures that they make effective and efficient improvements. This improves the quality of care staff give to the children.

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The effectiveness of leaders and managers: good

Leaders, managers and staff have excellent working relationships with partner professionals. This ensures that the focus of discussion in care team meetings remains firmly on the children and their outcomes. These strong relationships have helped the manager to challenge other professionals in the planning for each child. As a result of this, a child now enjoys overnight stays with their family.

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The effectiveness of leaders and managers: good

The manager has arranged for an independent professional to regularly observe practice to ensure that staff understand what the children want and need. The manager then uses this to continually improve practice development in the home. Inspection report for children’s home: SC403472 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies. (Regulation 12 (1) (2)(a)(iii)(v)(vi)(vii)) 31 December 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(a)(b) (2)(a)) 31 December 2025 Inspection report for children’s home: SC403472 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC403472 7

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Children’s home details

Registered provider: Compass Children’s Homes Northeast Limited

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Children’s home details

Registered provider address: 3 Rayns Way, Syston, Leicester, Leicestershire LE7 1PF

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Inspector

Lisa Gordon, Social Care Inspector Inspection report for children’s home: SC403472 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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