Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC456532 1 SC456532 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private organisation. It provides care for up to two children with social and emotional difficulties.

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Information about this children’s home

The manager registered with Ofsted in March 2013.

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Information about this children’s home

At the time of this inspection, one child was living at the home and was spoken to during the inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 24 September 2024

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none. Inspection report for children’s home: SC456532 2

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Inspection date Inspection type Inspection judgement

24/09/2024 Full Requires improvement to be good 17/10/2023 Full Inadequate 11/01/2023 Full Good 15/02/2022 Full Good Inspection report for children’s home: SC456532 3

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Overall experiences and progress of children and young people: good

Children develop positive and trusting relationships with staff and say that they are happy living at the home. They are consulted about decisions affecting their day-to-day care and these decisions are acted on by staff. This lets children know that their views are important.

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Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved into the home and two have moved out. Moves in and out of the home were planned. However, leaders and managers have not considered how the competing needs for children moving in will impact on those already living in the home and how these can be managed by staff. Furthermore, children are not being well prepared to live independently when they leave the home.

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Overall experiences and progress of children and young people: good

The health and well-being of children are prioritised. Leaders and managers ensure that staff receive appropriate training to understand and meet children’s complex health needs. This means that staff support children to maintain a healthy lifestyle.

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Overall experiences and progress of children and young people: good

Children make progress in their learning and development. A child who previously struggled to attend school is now successfully enrolled in education and is participating in training and learning opportunities. This increases their future job prospects.

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Overall experiences and progress of children and young people: good

Children are encouraged to maintain positive relationships with their family members where it is safe to do so. Staff build good relationships with families and work with them to ensure that time together is meaningful for everyone involved.

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Overall experiences and progress of children and young people: good

Most areas of the home are well maintained and decorated to a good standard. However, the conservatory appears worn and tired and is not in keeping with the overall standard of the home. In addition, the bedroom of one child was extremely untidy and disorganised.

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How well children and young people are helped and protected: good

Risk management plans are well written. They outline children’s individual risks and provide clear guidance for staff on how to respond to concerns about children’s safety. Staff follow these plans and take consistent and appropriate action to protect children from harm.

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How well children and young people are helped and protected: good

Staff manage incidents of challenging behaviour well. However, staff do not always complete direct work with children following incidents in order to help them reflect on their behaviour and understand how to keep themselves safe. This is a missed opportunity to ensure that children understand the risks associated with their actions.

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How well children and young people are helped and protected: good

Strategies are in place to support children to maintain tidy and organised bedrooms. However, leaders and managers have not reviewed the strategies in place or implemented alternative approaches. This does not support children to develop their personal responsibility of maintaining their living environment to an acceptable standard. Inspection report for children’s home: SC456532 4 Staff manage incidents of children being missing from the home well. Staff take action to locate children quickly and return them home. When they return, they are provided with opportunities to speak to someone independent about why they went missing. This helps leaders and managers to implement effective strategies to reduce further incidents occurring.

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How well children and young people are helped and protected: good

The privacy of children is respected and appropriately balanced with the need to keep them safe. Room searches are carried out, when necessary, as a safeguarding measure. These searches are clearly recorded, detailing the reason for the search, what was found and any consultation with children prior to the search.

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The effectiveness of leaders and managers: good

The registered manager is well established in her role and provides effective leadership. She is supported by a knowledgeable and competent deputy manager. Together, they lead the service well and ensure that the quality of care afforded to children is good. They understand the team’s strengths and areas of development, which they use to support the individual development of staff.

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The effectiveness of leaders and managers: good

Staff benefit from regular supervision. This provides them with opportunities to reflect on their practice. Leaders and managers use these meetings to reinforce expectations around their practice and identify any additional support or training needs. This promotes staff to provide consistent care to the children and supports staff development.

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The effectiveness of leaders and managers: good

Staff learning and development is prioritised by leaders and managers. Staff are supported to access training that helps them to meet children’s specific needs. Team meetings are also used for shared learning. For example, the registered manager arranged for the home’s therapist to attend a team meeting and deliver training based on the specific support needs for the children living in the home.

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The effectiveness of leaders and managers: good

Significant incidents are shared with external partners without delay. Leaders and managers respond effectively when safeguarding incidents occur, taking appropriate steps to ensure that children’s support and safety needs are identified and met.

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The effectiveness of leaders and managers: good

Leaders and managers have established positive working relationships with external professionals, such as those from social care and health services. Consequently, there are effective multi-agency working arrangements that support the shared goal of meeting children’s needs.

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The effectiveness of leaders and managers: good

Leaders and managers ensure that incidents are regularly reviewed and concerns with staff practice are addressed. However, one child’s health assessment is significantly out of date and there is no evidence that this has been escalated or challenged effectively by leaders and managers. In addition, a child’s pathway plan is incomplete. Inspection report for children’s home: SC456532 5

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Statutory requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person must comply within the given timescales.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home.

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Requirement Due date

Specifically, leaders and managers must ensure that the conservatory is decorated and furnished to a good standard in keeping with the rest of the home. 14 January 2026

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

meet each child’s behavioural and emotional needs, as set out in the child’s relevant plans;

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Requirement Due date

help each child to develop socially aware behaviour; 14 January 2026 Inspection report for children’s home: SC456532 6 encourage each child to take responsibility for the child’s behaviour, in accordance with the child’s age and understanding;

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Requirement Due date

communicate to each child expectations about the child’s behaviour and ensure that the child understands those expectations in accordance with the child’s age and understanding.

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Requirement Due date

(Regulation 11 (1)(a)(b)(c) (2)(a)(i)(ii)(iii)(v))

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Requirement Due date

Specifically, leaders, managers and staff must ensure that direct work with children is completed to support them to understand the risks associated with their behaviour and how to keep themselves safe.

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Requirement Due date

Furthermore, leaders and managers must ensure that they put measures in place that encourage children to take responsibility for keeping their bedrooms clean.

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

manage and review the placement of each child in the home; and

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Requirement Due date

plan for, and help, each child to prepare to leave the home or to move into adult care in a way that is consistent with arrangements agreed with the child’s placing authority.

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Requirement Due date

(Regulation 14 (1)(a) (2)(a)(b)(ii)(iii))

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Requirement Due date

Leaders and managers must ensure that they consider how they will meet the competing needs of children moving into the home 14 January 2026 Inspection report for children’s home: SC456532 7 and those already living there. This should include the capacity of staff to meet these needs.

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Requirement Due date

Furthermore, leaders and managers must ensure that children are supported to develop independence skills in preparation for them leaving the home.

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Requirement Due date

The registered person must maintain records ("case records") for each child which—

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry.

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Requirement Due date

Specifically, leaders and managers must ensure that children’s placing authority documentation is up to date.

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Requirement Due date

Furthermore, leaders and managers must ensure that they challenge effectively the placing authority when there are delays in receiving this documentation. 14 January 2026

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: SC456532 8

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Chibuzo Otache, Social Care Inspector Inspection report for children’s home: SC456532 9 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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