Children's home run by Therapeutic Care Limited

Inspection report for children’s home: 2744902 1 Registered provider: Therapeutic Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private company. It is registered to provide care for up to two children with social and emotional difficulties.

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Information about this children’s home

The home registered with Ofsted in October 2023. The manager registered in July 2025.

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Information about this children’s home

There were two children living at the home at the time of this inspection. Both children spoke with the inspector.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: 2744902 2

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Inspection date Inspection type Inspection judgement

15/05/2024 Full Good Inspection report for children’s home: 2744902 3

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Overall experiences and progress of children and young people: good

Children experience positive moves in and out of the home. Staff welcome children to the home sensitively. There is careful planning to support children moving out of the home. For one child, this included a visual plan outlining what the move would look like. Additionally, staff are keen to ensure that children have everything they need for their journey to independence.

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Overall experiences and progress of children and young people: good

The home environment is welcoming. There are photos around the home, and children have had the opportunity to personalise their bedrooms. This supports children to develop a sense of belonging.

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Overall experiences and progress of children and young people: good

Children say that they like the staff who care for them. They have developed good relationships with staff. One child said, ‘They understand me.’ This demonstrates that children are comfortable with the adults around them and can speak to them if they have any worries. A social worker said, ‘[Name of child] has really good relationships with staff.’

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Overall experiences and progress of children and young people: good

Children are making progress in respect of their education plans. Staff understand children’s aspirations and put plans in place to support them to achieve these. For one child, this included identifying an appropriate educational provision. Children’s attendance at educational settings is incentivised, and this is effective.

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Overall experiences and progress of children and young people: good

Children are supported with their emotional well-being. Staff speak to children about how they feel and explore the reasons for their feelings. However, medical advice or external support in respect of children’s emotional well-being is not always sought. This means that children do not always have access to specialist support.

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Overall experiences and progress of children and young people: good

Children are encouraged and supported to see the people who are important to them. Staff work with children and their families to strengthen family relationships. This includes welcoming family members to the home and supporting children to purchase birthday gifts for their siblings. Additionally, children’s friends are welcomed to the home where appropriate.

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Overall experiences and progress of children and young people: good

Children are provided the opportunity to experience a range of activities. These are in line with the children’s wishes. Children have been supported to go to the gym and take part in boxing lessons. This supports children’s physical and emotional well-being.

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How well children and young people are helped and protected: good

Children say that they feel safe living at the home. They know how to make a complaint if they need to. They do not have any concerns in respect of the care they receive. The manager ensures that she regularly reviews children’s placements in line with their risks. Inspection report for children’s home: 2744902 4 When safety plans are put in place, children understand why. One child stated, ‘It’s to keep me safe.’

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How well children and young people are helped and protected: good

When children are missing from home, staff follow children’s individualised plans. However, on one occasion, staff did not undertake a welfare check for a child. The manager identified the shortfall in staff practice and addressed this in a timely manner. Additionally, the manager has taken further action to ensure that the staff team is aware of the processes to follow when a child is missing from home.

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How well children and young people are helped and protected: good

The manager ensures that there are clear risk assessments in place for staff to follow. Additionally, staff encourage children to be involved in reviewing their risk assessments. This means that children’s wishes and feelings are considered in respect of how staff respond to them when they are upset.

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How well children and young people are helped and protected: good

When there are concerns about substance misuse, staff complete room searches and seek support from external agencies. However, on one occasion, staff did not seek external medical advice when children were suspected of being under the influence of substances.

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How well children and young people are helped and protected: good

Staff regularly talk to children about their known risks. This is completed in a child- focused and sensitive manner. Children are supported to complete courses in targeted topics, such as substance misuse, to support their understanding of how to keep themselves safe. This supports children to make safer choices. A social worker said, ‘Staff are responsive and proactive regarding [name of child]’s care plan.’

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How well children and young people are helped and protected: good

Managers have effective oversight of incidents, and opportunities are provided to staff and children to reflect and learn from these. There has only been one incident of physical intervention. This was used appropriately to keep children safe.

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The effectiveness of leaders and managers: good

Children, staff and external professionals spoke positively of the manager. The manager advocates effectively for children, ensuring that their best interests are at the forefront of decisions. One social worker said, ‘She genuinely cares about [name of child]. I have never known a manager as proactive.’

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The effectiveness of leaders and managers: good

Staff recognise the manager’s continued efforts to improve the quality of care for children. The manager ensures that staff have access to specific training tailored to meet the needs of the children. This supports staff to respond to children’s identified needs, vulnerabilities and risks.

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The effectiveness of leaders and managers: good

The manager has good oversight of staff practice. She identifies shortfalls and addresses them promptly. The manager is transparent with placing authorities about any concerns that arise and keeps them updated on the actions she has taken. Inspection report for children’s home: 2744902 5 There is a core team of staff who have good relationships with children. However, there have been significant changes in the staff team. A number of staff have moved to work at other homes in the organisation. These have been planned moves and well communicated to children. However, this does impact the consistency and continuity of care for children.

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The effectiveness of leaders and managers: good

Staff receive regular supervision that is reflective and child focused. Staff also have continued professional development sessions with the manager. This seeks to support staff to develop their understanding of key frameworks and legislation. Inspection report for children’s home: 2744902 6

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015, and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; and

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare. (Regulation 12 (1) (2)(a)(i)(iii)(v)(vi))

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Requirement Due date

In particular, the registered person must ensure that staff follow children’s individualised missing-from-home protocols. 28 November 2025

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

the health and well-being needs of children are met; and

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Requirement Due date

children receive advice, services and support in relation to their health and well-being; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that staff help each child to— 28 November 2025 Inspection report for children’s home: 2744902 7 understand the child’s health and well-being needs and the options that are available in relation to the child’s health and well-being, in a way that is appropriate to the child’s age and understanding; and

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(a)(b) (2)(a)(ii)(c))

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Requirement Due date

In particular, the registered person must ensure that staff receive appropriate health advice for children when they are under the influence of substances.

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Requirement Due date

In particular, the registered person must ensure that children are referred to health professionals when there is a recognised need.

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Requirement Due date

The registered person must ensure that the employment of any person on a temporary basis at the children’s home does not prevent children from receiving such continuity of care as is reasonable to meet their needs. (Regulation 31 (1))

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Requirement Due date

In particular, the registered person must ensure that staffing is consistent and provides continuity of care for children. 28 November 2025

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2744902 8

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Children’s home details

Registered provider: Therapeutic Care Limited

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Children’s home details

Registered provider address: Errigal House, Avroe Crescent, Blackpool FY4 2DP

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Inspector

Kitty Wiper, Social Care Inspector Inspection report for children’s home: 2744902 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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