Mount Lane Day Care Nursery Ltd

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 15 September 2025, we received two concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, whistleblowing, staff: child ratios, health, supporting and understanding children's behaviour, information and records keeping and special educational needs.

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Summary of outcome

On 22 October 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n provide Ofsted with all required information about individuals who form part of the registered body so that the necessary suitability checks can be completed

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Summary of outcome

n ensure that all staff understand how to support, manage and respond to children's behaviour in a way that is appropriate and helps them to understand what is expected of them

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Summary of outcome

n implement an effective procedure for managing complaints which includes investigating the complaint and maintaining a written outcome of the findings.

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Summary of outcome

We will monitor the provider's response to ensure the actions are successfully completed. The provider is still registered with Ofsted.

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Summary of outcome

On 18 November 2025, the provider responded to the actions set. We found that the provider had taken steps to provide Ofsted with all required information about individuals who form part of the registered body so that the necessary suitability checks can be completed. We also found that the provider had improved all staffs' knowledge and understanding of how to support, manage and respond to children's behaviour. Lastly, the provider had improved procedures for managing complaints. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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