Children's home run by Holistic Approach Limited

Inspection report for children’s home: 2509838 1 Registered provider: Holistic Approach Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private provider and provides care for up to three children who may experience social and emotional difficulties and/or learning disabilities.

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Information about this children’s home

At the time of this inspection, two children were living at the home. Both children spoke with the inspector.

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Information about this children’s home

The manager registered with Ofsted in April 2025.

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Overall experiences and progress of

children and young people, taking into account

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requires improvement to be good

How well children and young people are helped and protected requires improvement to be good

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requires improvement to be good

The effectiveness of leaders and managers requires improvement to be good

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requires improvement to be good

The children’s home is not yet delivering good help and care for children and young people. However, there are no serious or widespread failures that result in their welfare not being safeguarded or promoted.

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requires improvement to be good

Overall judgement at last inspection: requires improvement to be good

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requires improvement to be good

Enforcement action since last inspection: none Inspection report for children’s home: 2509838 2

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Inspection date Inspection type Inspection judgement

23/07/2024 Full Requires improvement to be good 07/06/2023 Full Good 19/07/2022 Full Requires improvement to be good 29/04/2021 Full Outstanding Inspection report for children’s home: 2509838 3

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improvement to be good

Since the last inspection, two children have had planned moves into the home, and one child moved out in a planned way. Children are supported to develop positive and trusting relationships. Both children said they are happy, they trust the staff and there was nothing they would change due to the nurturing care they receive.

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improvement to be good

There is ample space at the home for the children to spend time alone or with staff. However, redecoration of the home is required, leaves in the garden are potentially hazardous and a lock on an external door limits children being able to access the outdoor area.

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improvement to be good

Children are registered with relevant health services. When children require additional professional support, this is prioritised. This ensures that children’s health needs are met and understood.

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improvement to be good

Children attend education, and there is good communication between the home and school staff. This ensures that children are supported to achieve their education goals and develop their social skills.

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improvement to be good

Children are supported to spend time with their family. This helps children to maintain important relationships and increases their sense of identity.

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improvement to be good

Staff support children to engage in activities inside and outside of the home to build positive memories .

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improvement to be good

Children are not always safeguarded effectively. Serious incidents involving children who have now moved out of the home were not always managed appropriately. Leaders and managers did not ensure that there were clear safeguarding protocols in place when there were risks identified for children involving harmful substances. When bedroom searches are undertaken, there is no clear recording of this. Additionally, required actions identified by the fire service have not been completed.

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improvement to be good

On one occasion, the manager took swift action when children went missing from the home during the night. However, there was a lack of professional curiosity and no formal internal investigation. This does not ensure that there is ongoing learning or prevention of children going missing from the home.

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improvement to be good

Risk management and behaviour support plans consider children’s previous and current risks. However, records fail to include guidance for staff to follow to keep the children Inspection report for children’s home: 2509838 4 safe. Although staff understand children’s risks, their behaviour support plans do not ensure that all staff know how to respond should incidents occur. Not all staff are sure of the whistle-blowing process or the role of the local authority designated officer. The manager took immediate action to address this.

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improvement to be good

Children are only held when it is necessary to keep them or others safe. However, on more than one occasion, the debrief with the child was undertaken by the staff involved. This does not give children the opportunity to discuss the intervention with an independent person.

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improvement to be good

Professionals are complimentary about the care that the children receive. Staff have developed professional relationships with external agencies and are able to challenge others appropriately to ensure that children’s needs are being met.

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improvement to be good

The recruitment of staff is thorough, and the manager ensures that all necessary background checks are undertaken. This means that the adults caring for the children are safe to do so.

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The effectiveness of leaders and managers: requires improvement to be good

There have been changes in the leadership and management of the home since the last inspection. The registered manager is child focused, caring and motivated and supported by a deputy manager.

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The effectiveness of leaders and managers: requires improvement to be good

Staff speak highly of the manager and the support they receive. Managers ensure that staff receive an appropriate induction and reflective supervision. Staff feel they are appreciated for their work.

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The effectiveness of leaders and managers: requires improvement to be good

Team meetings take place on a regular basis and are focused. They provide opportunities for staff to reflect on the children’s needs and make future plans. This improves consistency in staff’s practice.

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The effectiveness of leaders and managers: requires improvement to be good

Staff have not received all the required training to enable them to meet the children’s needs. The home’s workforce development plan is not regularly updated to reflect the home’s aims and objectives. This means that not all staff have the necessary skills or knowledge to work consistently or effectively with the children.

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The effectiveness of leaders and managers: requires improvement to be good

The manager has completed a review of the quality of care provided. However, this review does not contain the feedback or opinions of parents or staff. This is a missed opportunity for the manager to have a complete overview of the quality of care provided.

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The effectiveness of leaders and managers: requires improvement to be good

Leaders and managers do not have effective internal monitoring systems in place. There have been some changes to improve the systems, but they are continuing to be embedded. Leaders and managers can identify opportunities to further develop the home, which includes updating the home’s policies. Inspection report for children’s home: 2509838 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

help each child to understand how to keep safe;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of harm;

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Requirement Due date

understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person;

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Requirement Due date

take effective action whenever there is a serious concern about a child’s welfare; and

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health; and

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Requirement Due date

that the effectiveness of the home’s child protection policies is monitored regularly. 28 November 2025 Inspection report for children’s home: 2509838 6 (Regulation 12 (1) (2)(a)(i)(ii)(iii)(v)(vi)(vii)(b)(d)(e))

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Requirement Due date

Specifically, leaders and managers must ensure that children’s risks are clearly assessed. They must ensure that staff are provided with training, guidance and strategies to support them to reduce risks.

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Requirement Due date

Additionally, leaders and managers must ensure that any health and safety actions identified are undertaken without delay.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff work as a team where appropriate;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

demonstrate that practice in the home is informed and improved by taking into account and acting on; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home.

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Requirement Due date

(Regulation 13 (1)(a)(b) (2)(a)(b)(c)(e)(f)(g)(h)) 28 November 2025 Inspection report for children’s home: 2509838 7 Specifically, the registered person must ensure that all staff have access to training to enable them to meet the needs of each child.

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Requirement Due date

The registered manager must ensure that there are clear internal and external monitoring systems in place to make continuous improvements in the quality of care provided.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children; and

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in daily life of the home.

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Requirement Due date

(Regulation 6 (1)(a)(b) (2)(a)(c)(i)(ii))

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Requirement Due date

Specifically, the registered person must ensure that the home is maintained to a good standard throughout and any locks on doors are risk assessed. 28 November 2025

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure; 28 November 2025 Inspection report for children’s home: 2509838 8 a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure, and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so ("the authorised person")—

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Requirement Due date

has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure.

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Requirement Due date

(Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c))

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Requirement Due date

Specifically, the registered person must ensure that children are spoken to by staff not involved in the physical intervention.

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1.

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Requirement Due date

The registered person must provide a copy of the statement of purpose to HMCI and make a copy of it available upon request to—

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Requirement Due date

a child, or a child for whom accommodation in the home is being considered;

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Requirement Due date

a parent of a child, or a parent of a child for whom accommodation in the home is being considered; 28 November 2025 Inspection report for children’s home: 2509838 9 a child’s placing authority; and

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Requirement Due date

in the case of a qualifying school, the Secretary of State.

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision.

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Requirement Due date

(Regulation 16 (1) (2)(a)(b)(c)(d)(e) (3)(a)(b))

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Recommendations

 The registered person should ensure that the quality of care review considers the opinions of children’s parents and staff. (‘Guide to Children Homes Regulations, including the quality standards’, page 65, paragraph 15.2)

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Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2509838 10

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Children’s home details

Registered provider: Holistic Approach Limited

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Children’s home details

Registered provider address: 99 Parkway Avenue, Sheffield S9 4WG

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Inspector

Michelle Snape, Social Care Inspector Inspection report for children’s home: 2509838 11 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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