Dumbell House

Inspection report for residential family centre - monitoring visit: Dumbell House 1 Dumbell House 13 Dumbell Street, Pendlebury, Swinton, Manchester, M27 6FP

p.1

Inspected under the social care common inspection framework

p.1

Information about this residential family centre

This residential family centre is registered to accommodate up to two families. The centre is privately owned. Families access the centre at the direction of the family court and/or the local authority for the purposes of assessment.

p.1

Information about this residential family centre

The manager registered in July 2024. She is appropriately qualified and experienced.

p.1

Information about this residential family centre

At the time of the visit, one family was living in the centre. The inspector spoke to the parent during the visit.

p.1

Inspection date: 8 October 2025

Date of last inspection: 13 February 2024

p.1

This monitoring visit

This monitoring visit was carried out following an anonymous complaint about the condition of the premises and concerns associated with staff conduct and practice when working with families.

p.1

This monitoring visit

The centre is secure, warm and welcoming. There were no health or safety concerns identified. Some communal areas and hallways have scrapes to the walls from prams and daily wear and tear. These areas would benefit from being redecorated to maintain the overall standard of the centre. A good practice recommendation has been made to address this.

p.1

This monitoring visit

There is an effective balance of staff experience and support in place for families. A parent talked positively about their experiences while living in the centre. They said they have good relationships with the staff team, including the leadership team. They felt confident talking to staff and asking for guidance. Inspection report for residential family centre - monitoring visit: Dumbell House 2 The staff team actively supports parents with creative sessions and activities to help improve their parenting capacity. This includes supporting them to access external child and baby groups at the local community centre.

p.1

This monitoring visit

The provider employs a qualified social worker to conduct individualised parenting assessments and reports for court. All are quality assured by a separate social worker to ensure that recommendations and information provided about the family are balanced and accurate.

p.2

This monitoring visit

CCTV is in place throughout the centre to ensure that the focus of staff monitoring is children’s safety. It is adapted to ensure that parents’ privacy is not compromised in their bedrooms or when they attend meetings with external professionals.

p.2

This monitoring visit

There has been one incident when a child required immediate emergency medical treatment when they were seriously ill. The staff responded to this promptly and ensured that the child was medically assessed without delay.

p.2

This monitoring visit

There have been no complaints made by parents or professionals since the last inspection. One parent said they understood how they would make a complaint and felt reassured that leaders and managers would take their concerns seriously.

p.2

This monitoring visit

The staff team is provided with regular and up-to-date training to ensure that they have the skills and knowledge to support families during their assessments. A training coordinator monitors staff training needs effectively and consults with the manager to identify any new training required.

p.2

This monitoring visit

The remaining recommendations were not considered during this visit. They will be reviewed at the centre’s next inspection. Inspection report for residential family centre - monitoring visit: Dumbell House 3

p.2

Recommendations

 The registered person should ensure that a record is kept of the recruitment and vetting checks carried out on those working at the centre, including volunteers, which includes: checks to confirm the right to work in the UK; and, where the person has lived outside the UK, further checks, as are considered appropriate, where obtaining a Disclosure and Barring Service disclosure is not sufficient to establish suitability to work with children. (‘Residential family centres: national minimum standards’, 14.3)  The registered person should ensure that they provide a suitable physical environment for parents and children. Specifically, some areas of the centre require redecoration to ensure that wear and tear in communal areas from daily living is addressed. (‘Residential family centres: national minimum standards’, 11.2)

p.3

Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the residential family centre since its last Ofsted inspection.

p.3

Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for residential family centre - monitoring visit: Dumbell House 4

p.3

Residential family centre details

Registered provider: Kaleidoscope Assessment Services Limited

p.4

Residential family centre details

Registered provider address: 413 High Street, London E15 4QZ

p.4

Residential family centre details

Responsible individual: James Broadfield

p.4

Inspector

Cheryl Field, Social Care Inspector Inspection report for residential family centre - monitoring visit: Dumbell House 5 to achieve excellence in the care of children and young people and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning and education and training in prisons and other secure establishments. It assesses council children’s services and inspects services for children who are looked after, safeguarding and child protection.

p.4

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.5

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.5

Inspector

T: 0300 123 4234 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.5