Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report for children’s home: SC457430 1 SC457430 Registered provider: Cambian Childcare Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and managed by a private provider. It provides care for up to three children who may experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, three children were living in the home. The inspector spoke to all three children.

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Information about this children’s home

The manager registered with Ofsted in June 2024.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 15 October 2024

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report for children’s home: SC457430 2

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Inspection date Inspection type Inspection judgement

15/10/2024 Full Good 22/01/2024 Full Good 31/10/2022 Full Good 30/03/2022 Interim Sustained effectiveness Inspection report for children’s home: SC457430 3

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Overall experiences and progress of children and young people: good

Children receive good-quality care from staff who know the children well. Staff have a good understanding of the children’s backgrounds and experiences as well as their current needs. Children say that they are happy living in the home and that staff support them to settle quickly.

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Overall experiences and progress of children and young people: good

The home is maintained to a high standard, and children can personalise their bedrooms. When children move into the home, they choose the decor for their bedrooms and go shopping with staff to buy the items they want in their own rooms. The communal areas also reflect the children’s interests and hobbies.

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Overall experiences and progress of children and young people: good

All the children in the home have excellent educational attendance and are making good progress. Children are supported to attend health appointments and to begin to take some responsibility for their own health needs as they approach independence.

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Overall experiences and progress of children and young people: good

Children are offered opportunities to undertake activities of their choosing and to try new things. Children’s achievements are celebrated by staff, who are proud of the children and all their achievements.

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Overall experiences and progress of children and young people: good

Children say that their views are listened to and acted on. One child said that they had always wanted to go to a particular studio tour but never thought it would happen. They are now very happy and excited about a planned trip to London to go on the tour.

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Overall experiences and progress of children and young people: good

Children receive a warm welcome when they move into the home. They can visit the home and get to know the staff and other children before they move in. The registered manager considers the potential impact on the children already living in the home when a new child moves in. The potential risks are assessed, understood well and are reflected on before any decision is made.

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Overall experiences and progress of children and young people: good

When children leave the home, they are prepared well for their move. Their time at the home is celebrated, and children are given a life-story book, capturing special memories. Many of the children who have left the home remain in contact with staff, reflecting the good relationships that staff build with the children.

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How well children and young people are helped and protected: good

Safeguarding arrangements in the home are effective, and children say that they feel safe. Staff understand children’s known risks and follow their plans. Staff have an effective system for sharing any updated risks. Any changes to children’s risks are discussed at the daily handover, with updated risk assessments being read and signed by all staff, and they include any identified patterns and triggers for behaviour. Inspection report for children’s home: SC457430 4 Children currently living in the home do not go missing from home. However, when children have historically gone missing from home, staff have followed their missing- from-home plans and proactively searched for them. As staff know the children so well, they know who they are likely to be with and where they might be. Staff are welcoming to children when they return to the home.

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How well children and young people are helped and protected: good

Staff support children effectively through challenging and traumatic experiences. This includes regularly coming in to work on their days off to provide consistency to children when attending appointments. Children say that they can speak to staff and tell them how they are feeling.

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How well children and young people are helped and protected: good

Staff use physical intervention as a last resort and for the minimum amount of time required. Recording of this is comprehensive and reflective and seeks to understand why behaviours have escalated and what has been tried to de-escalate the situation. Each child has a personalised plan with clear actions and techniques to use. None of the children currently living in the home have been held by staff.

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How well children and young people are helped and protected: good

Door alarms are used on the children’s bedrooms when they move into the home. While this may be required for some children, it is not necessary for all children. One child was not going to the toilet during the night when they needed to for fear that their bedroom alarm would wake staff. The purpose of door alarms is not understood by all children.

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The effectiveness of leaders and managers: good

The registered manager knows the children well and can advocate on their behalf when she believes that something will be in their best interests. When services do not provide an effective response, the registered manager actively challenges this and will escalate to ensure that the appropriate response is received.

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The effectiveness of leaders and managers: good

Staff are consistently positive about the managers in the home and the support that they provide. Staff morale is high in the home, which they attribute to the management of the home and level of support provided.

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The effectiveness of leaders and managers: good

Supervision sessions are regular and reflective and are used as learning opportunities. Similarly, appraisals are used to reflect on staff practice and as ongoing learning opportunities. Staff are positive about the effectiveness of supervision. Training in the home is comprehensive and is tailored to meet the specific needs of the children currently living in the home.

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The effectiveness of leaders and managers: good

The registered manager uses management and auditing systems effectively to understand strengths as well as areas for improvement in the home. When shortfalls are identified, she identifies actions to address these.

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The effectiveness of leaders and managers: good

Children’s documents are of a good quality, and all staff have been upskilled in their recording skills. The registered manager and staff are in the process of embedding ‘love- led language’ in their documentation and using a narrative style in recording. The Inspection report for children’s home: SC457430 5 registered manager accepts this is not yet fully embedded into practice. However, records are child friendly and use accessible language that will make it easier for children to read their records later in life. Inspection report for children’s home: SC457430 6

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Recommendation

 The registered person should ensure that any use of CCTV or other monitoring equipment is only used to support the safeguarding or well-being of those living in the home. It should be based on each child’s individual needs. (‘The Guide to the Children’s Homes Regulations, including the quality standards,’ page 15, paragraph 3.16)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to The Children’s Homes Regulations, including the quality standards.’ Inspection report for children’s home: SC457430 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Dawn McCluskey, Social Care Inspector Inspection report for children’s home: SC457430 8 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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