Children's home run by Benjamin UK Ltd in Hammersmith and Fulham

Inspection report for children’s home - monitoring visit: SC484671 1 SC484671 Registered provider: Benjamin UK Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care for up to four children aged between 11 and 18 who experience social and emotional difficulties. Three children were living at the home at the time of this inspection.

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Information about this children’s home

There is a registered school on site. The inspector only inspected the social care provision on this site.

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Information about this children’s home

The previous registered manager left in February 2025. A new manager was appointed in June but ceased in this role in September 2025.

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This monitoring visit

A full inspection carried out on 11 August 2025 identified significant and widespread breaches in regulations. The home received a judgment of inadequate. Ofsted subsequently issued two compliance notices regarding the safeguarding of children and leadership and management of the home. Ofsted also issued the provider with a notice of restriction of accommodation. This prevents the provider from moving any children into the home while it is in place.

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This monitoring visit

This inspection was carried out to monitor the actions taken by the provider in response to these compliance notices and to review compliance with the restriction notice. The provider has taken appropriate action to improve, and the compliance notices are deemed as met. No children have moved into the home since the last inspection, and the restriction notice has therefore been complied with.

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This monitoring visit

Since the last inspection, the provider has strengthened their responses in respect of safeguarding children. Staff now refer concerns on to social workers and clinicians outside of the home and are now clearer about when to call managers if they have Inspection report for children’s home - monitoring visit: SC484671 2 concerns. Senior leaders have taken appropriate action when staff have failed to report and record concerns raised by children.

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This monitoring visit

Senior leaders have updated children’s individual risk assessments. These are now more detailed, and the information is easier to understand. Staff now use safety and well-being indicators to keep up to date with changes to the children’s support needs.

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This monitoring visit

Since the last inspection, the provider has simplified care planning documents to make them easier for staff to follow. Administrative systems have been made more user friendly, which helps staff to complete tasks in relation to the safety of children. This also helps senior leaders monitor that such tasks are not left unchecked or incomplete.

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This monitoring visit

There has been a reduction in incidents at the home. No children have raised concerns about staff since the last inspection, and there has been no incident requiring the use of restrictive physical intervention. Children now rarely go missing. One child said this was because they like living at the home and do not want to be moved.

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This monitoring visit

Team meetings and staff supervisions have been well used to upskill staff’s safeguarding practice. Senior managers have carried out staff training workshops in safeguarding, whistle-blowing and managing allegations. Additional training in behaviour management and misuse of solvents has been delivered to staff. As a result, staff say they now feel listened to and more confident in their role.

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This monitoring visit

Some requirements from the last inspection were not reviewed at this inspection. Therefore, these are restated and will be reviewed at the next inspection. Inspection report for children’s home - monitoring visit: SC484671 3

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Inspection date Inspection type Inspection judgement

11/08/2025 Full Inadequate 02/09/2024 Full Good 12/12/2023 Full Good 07/02/2023 Full Good Inspection report for children’s home - monitoring visit: SC484671 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

No measure of control or discipline which is excessive, unreasonable or contrary to paragraph (2) may be used in relation to any child.

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Requirement Due date

The following measures may not be used to discipline any child—

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Requirement Due date

any restriction, other than one imposed by a court or in accordance with regulation 22 (contact and access to communications). (Regulation 19 (1) (2)(c)) 10 November 2025

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff—

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Requirement Due date

seek to involve each child’s placing authority effectively in the child’s care, in accordance with the child’s relevant plans;

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Requirement Due date

seek to secure the input and services required to meet each child’s needs;

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Requirement Due date

if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (a)(b)(c)) 10 November 2025

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

there is an allegation of abuse against the home or a person working there.

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Requirement Due date

A notification made under this regulation—

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Requirement Due date

must include details of— 21 October 2025 Inspection report for children’s home - monitoring visit: SC484671 5 the matter;

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Requirement Due date

the other persons, bodies or organisations (if any) who or which have been notified; and

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Requirement Due date

must be made or confirmed in writing. (Regulation 40 (4)(c)(5)(a)(i)(ii)(b))

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Requirement Due date

In particular, leaders and managers must ensure that regulation 40 notifications are factually accurate and contain all relevant information relating to when a child makes an allegation of harm.

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Requirement Due date

The health and well-being standard is that—

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Requirement Due date

children receive advice, services and support in relation to their health and well-being.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(b) (2)(c))

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Requirement Due date

In particular, ensure that staff are aware of their responsibilities in seeking necessary medical advice for children when they are under the influence of substances. 21 October 2025

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC484671 6

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Children’s home details

Registered provider address: Coach House, White House Court, Hockliffe Street, Leighton Buzzard LU7 1FD

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Children’s home details

Responsible individual: Claudette Rudman

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Inspector

Dan Williams, Social Care Inspector Inspection report for children’s home - monitoring visit: SC484671 7 and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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