Nevaeh Homes Ltd

Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 1 Nevaeh Homes Ltd

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Inspected under the social care common inspection framework

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provider

This service is owned and managed by a private provider. It provides support and accommodation for looked-after children and care leavers. At the time of the registration, the provider had properties offering shared-living accommodation for up to 16 children and a self-contained premises for one child.

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provider

Since registration, the provider has expanded the service and currently has seven shared-living homes and one self-contained premises.

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provider

This monitoring visit was unannounced. The inspectors spoke with one child, the registered service manager, and a member of staff. The inspectors visited one premises.

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This monitoring visit

This monitoring visit was arranged to address specific concerns received by Ofsted relating to one of the service’s premises.

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This monitoring visit

One child in the service requires a high level of supervision. For example, two members of staff remain in the house 24/7 to support the safety and well-being of the child. As a result, the provider is operating outside of their statement of purpose, and the child is not ready for independence.

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This monitoring visit

Leaders and managers do not consider fully the information in referrals before children move into their home. Support plans do not refer to the past experiences of the child or their developmental needs. This means that children’s needs are not managed effectively.

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This monitoring visit

Leaders and managers have agreed arrangements for the child to have visitors. Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 2 However, the arrangements are not sufficiently robust to safeguard individuals. For example, there are concerns regarding substance misuse, possession of knives and children congregating at the premises. It is not clear how staff support the child with their behaviour or help them to take responsibility for their visitors. As a result, staff call the police to manage issues when incidents occur.

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This monitoring visit

The registered service manager reviews the support given to the child on a monthly basis. Decisions to reduce the child’s support are not based on the needs of the child or serious incidents. Plans to manage the risks are ineffective. Furthermore, the provider is overly optimistic about the child’s ability to keep themselves safe.

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This monitoring visit

Leaders and managers do not consider children’s individual vulnerabilities or their safety in the local area. Staff do not consult with police about their knowledge of the community before children move into accommodation. This is a missed opportunity for leaders and managers to build relationships with safeguarding partners.

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This monitoring visit

Ofsted will continue to monitor this provider. Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires, and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that arrangements are in place to manage referrals of children to the supported accommodation undertaking and admissions of children to premises used as supported accommodation, including, where relevant, emergency referrals and admissions. (Regulation 4 (1) (2)(a)(f)) 9 November 2025

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Requirement Due date

The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that staff— 9 November 2025 Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 4 work collaboratively with other professionals and agencies, and share information where relevant to keep children safe. (Regulation 5 (1) (2)(a)(i)(ii)(iii)(f)(iv))

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Requirement Due date

The accommodation standard is that children experience a comfortable and secure living environment.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the location of the premises used as supported accommodation is suitable for the category or categories of supported accommodation provided, by—

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Requirement Due date

reviewing the appropriateness and suitability of the location of each of the premises used as supported accommodation ("a location assessment"), and in doing so, consulting and taking into account the views of each relevant person. (Regulation 6 (2)(a)(i)) 9 November 2025

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that children are encouraged and enabled to take a lead role in determining the support they receive and to participate in and influence how the supported accommodation operates;

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe. (Regulation 7 (2)(a)(b)(c)) 9 November 2025

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 5

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Supported accommodation provider details

Registered provider address: Office suite FF18, Foxhall Lodge, Foxhall Road, Nottingham NG7 6LH

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Inspectors

Helen Wallis, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Nevaeh Homes Ltd 6 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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