Children's home run by MSPC Limited

Inspection report for children’s home: 2775110 1 Registered provider: MSPC Limited

p.1

Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home is owned and operated by a private company. It provides care for up to two children who have learning disabilities.

p.1

Information about this children’s home

One child was living at the home at the time of the inspection, and their views were obtained during the inspection.

p.1

Information about this children’s home

The registered manager position has been vacant since July 2025. A manager has been appointed but is not yet registered with Ofsted. The inspection was supported by the manager and the operations manager.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 15 October 2024

p.1

good

Overall judgement at last inspection: requires improvement to be good

p.1

good

Enforcement action since last inspection: none Inspection report for children’s home: 2775110 2

p.1

Inspection date Inspection type Inspection judgement

15/10/2024 Full Requires improvement to be good Inspection report for children’s home: 2775110 3

p.2

Overall experiences and progress of children and young people: good

Since the last inspection, one child has moved into the home, and two children have left the home. Notably, one child successfully moved into an adult services provision. This move was managed effectively by the manager and staff with comprehensive and detailed planning in place. Staff ensured that the move was well-coordinated and provided consistent support. This means that the child had a positive experience of leaving the home.

p.3

Overall experiences and progress of children and young people: good

The home environment is clean. However, it is not consistently well maintained. Some communal areas require repair and refurbishment, which have not been addressed in a timely manner. The child’s bedroom is personalised in line with their wishes and feelings, and they have access to a wide range of toys and games that support their development and enjoyment.

p.3

Overall experiences and progress of children and young people: good

Staff place a high priority on the education of children. Children are actively encouraged by staff to engage in their learning through regular support from tutors. As a result, the child has made significant progress in their educational development.

p.3

Overall experiences and progress of children and young people: good

Staff and children have good relationships. Some children have complex communication needs. For one child, the staff use creative communication methods to ensure their voice is heard. A professional said, ‘The everyday care needs they [staff] meet fantastically. They encourage participation and support their choices, and staff are full of praise for [the child] and really champion them.’

p.3

Overall experiences and progress of children and young people: good

The child spends valuable time with family members and people who are important to them. Staff support the child to spend time with their family and take time to build trust with the children’s families. One parent said, ‘There are wonderful relationships with the majority of staff, which is amazing.’

p.3

How well children and young people are helped and protected: good

Children are safer because staff understand the risks and vulnerabilities of children. Risk assessments provide clarity and direction for staff. Assessments of risk are made in collaboration with the multi-agency network and are well balanced between keeping the child safe and allowing them to take age-appropriate risks.

p.3

How well children and young people are helped and protected: good

There have been no missing-from-home incidents. The manager ensures that high staffing ratios are maintained to meet the individual needs of the children effectively. Staff demonstrate a clear understanding of how to plan activities and are well prepared to respond appropriately should any risk arise when the child is in the community. This helps to keep the child safe. Inspection report for children’s home: 2775110 4 Staff have established good relationships with the child. Staff use their knowledge of the child, and the child’s wishes and feelings, to create behavioural support techniques that are unique to the child. As a result, the use of physical intervention is only employed when necessary to protect the children or others from harm. Such interventions are proportionate to the situation. All incidents are reviewed by the manager, and reflection informs staff practice.

p.3

How well children and young people are helped and protected: good

Staff support the child to develop greater independence through regular one-to-one discussions which focus on setting and embedding realistic goals for the child to achieve. As a result, the child has gained confidence in life skills, including personal hygiene and meal preparation. This equips the child with valuable skills that can be taken forward into adulthood.

p.4

How well children and young people are helped and protected: good

Staff recruitment processes are robust. Leaders and managers have effective mechanisms in place to review and monitor the ongoing suitability of staff, maintaining high standards of safeguarding and care in the home.

p.4

The effectiveness of leaders and managers: good

There has been a leadership change since the last inspection. The registered manager left the home in July 2025, but formal notification of this manager leaving has not been received by Ofsted. A new manager has recently been appointed and is not yet registered with Ofsted. The manager is supported by an operations manager alongside the responsible individual.

p.4

The effectiveness of leaders and managers: good

Despite the changes, staff report feeling well supported by leaders and managers. The manager has a thorough understanding of the individual needs of both the child and the staff team. Staff morale is high and staff express enjoyment in their work. However, on some occasions, recordings of team meetings have identified that leaders and managers do not always use language that cares, when addressing shortfalls with the staff team.

p.4

The effectiveness of leaders and managers: good

The manager’s oversight of the care provided to children is good. They know what is happening in the home daily. They are developing systems to assist them in monitoring the quality of care and the daily operations of the home. However, due to the recent appointment of the manager, these are newly developing and are not yet embedded.

p.4

The effectiveness of leaders and managers: good

Overall, staff receive regular supervision of their practice. However, safeguarding is not routinely discussed in supervision or team meetings. This does not provide staff with the opportunities to reflect on and discuss specific and wider safeguarding issues. This limits the impact of reflection or learning outcomes for staff.

p.4

The effectiveness of leaders and managers: good

Leaders and managers know their strengths and areas for development and are taking steps to drive change in identified areas. However, some information requested during the inspection was not provided. Therefore, the required information could not be considered. This is an area for development. Inspection report for children’s home: 2775110 5

p.4

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

p.5

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

p.5

Requirement Due date

helps children aspire to fulfil their potential; and

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

p.5

Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

p.5

Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(a)(h))

p.5

Requirement Due date

The registered person must ensure that staff are supported and guided using language that cares.

p.5

Requirement Due date

The registered person must also ensure that there are robust and consistent monitoring systems in place. 27 November 2025

p.5

Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

p.5

Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

p.5

Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

p.5

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 27 November 2025 Inspection report for children’s home: 2775110 6 understand and apply the home’s statement of purpose;

p.5

Requirement Due date

provide to children living in the home the physical necessities they need in order to live there comfortably;

p.6

Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to—

p.6

Requirement Due date

enable each child to participate in the daily life of the home. (Regulation 6 (1)(a)(b) (2)(a)(b)(vii)(c)(i)(ii))

p.6

Recommendations

 The registered person must have systems in place so that all staff, including the manager, receive supervision of their practice from an appropriately qualified and experienced professional, which allows them to reflect on their practice and the needs of the children assigned to their care. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 61, paragraph 13.2)  The registered person should ensure that everyone working at the home understands their roles and responsibilities and that information is updated and accurate and provided in a timely manner. There should be clear lines of accountability. (‘Guide to the Children’s Home Regulations, including the quality standards’, page 54, paragraph 10.20)

p.6

Information about this inspection

The inspector has looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2775110 7

p.6

Children’s home details

Registered provider address: Office 18, Corby Business Centre, Corby NN18 8QN

p.7

Children’s home details

Responsible individual: Primrose Murefu-Muzondo

p.7

Inspector

Caroline Coop, Social Care Inspector Inspection report for children’s home: 2775110 8 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked-after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8