Early years · Early years complaint outcome
Partou Thornbury Day Nursery & Pre-School
Summary
What we read, and from where
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- Inspection datesingle source
30 Oct 2025
- URN verified
EY414936
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
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Strengths
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Concerns
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No strong criticism found.
Next steps
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Anatomy of the report
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- Pages
- 2
- Words of findings
- 316
- about usual (typical 281)
- Reading level
- Hard
- Flesch 40, typical 42
- Average sentence
- 18 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2.
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Summary of outcome
If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 16 October 2025, we received concerns that the provider was not meeting requirements relating to staff:child ratios, health and whistleblowing.
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Summary of outcome
On 28 October 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take. The provider will be able to give parents further information about this.
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Summary of outcome
n ensure all staff who support children at mealtimes know them well, including their dietary preferences and allergies, to keep children safe and meet their individual needs
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Summary of outcome
n ensure that staff are deployed effectively to supervise children closely, keep them safe to meet the individual needs of all children.
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Summary of outcome
On 7 November 2025, the provider responded to the actions set. We found that the provider has improved staff's understanding of their responsibilities in relation to meeting children's individual dietary needs and preferences. All staff have received training in supporting children's dietary needs and the provider has developed more effective systems for staff to share information about children. The provider has ensured that leaders are clear about their responsibilities to ensure staff are deployed effectively, to keep children safe.
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Summary of outcome
We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements. We publish details of complaints on our website for a period of five years.
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Publication of complaints
For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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