Children's Home run by Cambian Childcare Limited in Norfolk

Assurance inspection report for children’s home: SC459168 1 SC459168

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Registered provider: Cambian Childcare Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned. It provides care for up to four children who experience social and emotional difficulties.

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Information about this children’s home

At the time of the inspection, three children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in February 2025.

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Inspection date: 30 September 2025

Judgement at last inspection: requires improvement to be good

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Inspection date: 30 September 2025

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: SC459168 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

This inspection was brought forward to address specific concerns or allegations received by Ofsted.

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Findings from the inspection

Two children living at the home contributed their views, and these were considered as part of the inspection. Since the last inspection, two children have moved out of the home, and one child has moved in.

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Findings from the inspection

Children’s physical, emotional, social, educational and health needs are met. Staff maintain open dialogue with children and listen to their views. Key-work sessions are used to positively engage with children and are recorded regularly. Consequences are proportionate and well documented. Staff also write letters to children following incidents or at the end of the day, reinforcing praise or addressing poor choices in a thoughtful and child-centred manner.

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Findings from the inspection

Education is promoted effectively. One child has moved to a more suitable school, and another has started college after completing their GCSEs.

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Findings from the inspection

When it is safe and appropriate, family relationships are supported in line with local authority care plans. Staff also encourage social interactions and peer friendships and relationships that are appropriate for each child’s needs.

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Findings from the inspection

Practices around physical interventions have improved. De-escalation techniques are consistently attempted, and when physical intervention is used, records indicate that it is necessary and proportionate. The manager evaluates each incident, and children are offered opportunities to discuss what happened.

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Findings from the inspection

Staff responses to missing-from-home incidents have improved. Staff respond diligently and in line with children’s plans, such as following them where possible, searching for them, or making enquiries with connected people. Staff promptly report missing-from-home incidents and speak with children when they return.

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Findings from the inspection

One child has raised a complaint since the last inspection. This was reviewed and responded to appropriately by the responsible individual, demonstrating that leaders take concerns seriously and act on them.

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Findings from the inspection

The home environment is maintained to a good standard. It is clean, well decorated, and furnished appropriately. Improvements have been made to shared spaces, including new furniture and decoration.

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Findings from the inspection

Peer dynamics in the home can be challenging, but staff and managers make efforts to mediate and support positive relationships. There have been several significant Assurance inspection report for children’s home: SC459168 3 incidents. Overall, staff have responded to these incidents effectively, and the manager has addressed minor gaps during their reviews. However, during one child’s departure from the home, an incident occurred during which they were assaulted by another child while no staff were present, resulting in injury. Staff and managers must ensure that children are always protected.

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Findings from the inspection

Staff show care and attention to children. However, on two occasions, staff have not maintained appropriate professional boundaries. Additionally, one allegation, although minor, was not reported to the local authority designated officer. This does not provide sufficient safeguards for children.

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Findings from the inspection

Previously, the home experienced high staff turnover and frequent use of agency staff. There has only been occasional agency use since the last inspection. However, internal staff from neighbouring homes have been regularly redeployed. Records indicate that many staff members have been redeployed to work in the home, in addition to staff who are employed to work directly in the home. One child expressed difficulty recognising all staff. This does not provide consistency and stability for children. Assurance inspection report for children’s home: SC459168 4

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Inspection date Inspection type Inspection judgement

28/05/2025 Full Requires improvement to be good 27/01/2025 Full Requires improvement to be good 07/03/2024 Full Good 07/06/2022 Full Good Assurance inspection report for children’s home: SC459168 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

manage relationships between children to prevent them from harming each other;

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Requirement Due date

are familiar with, and act in accordance with, the home’s child protection policies;

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1) (2)(a)(iv)(vii)(b))

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Requirement Due date

In particular, leaders and managers must ensure that children are appropriately supervised, as necessary. 30 November

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Recommendations

 The registered person should ensure that children are listened to and enabled to report any allegations at the earliest opportunity. Staff should immediately report any allegations of abuse to a senior manager in the home. Any allegations of harm or abuse must be addressed in line with the home’s child protection policy. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 44, paragraph 9.17)  The registered person should ensure that that fewer members of staff from other provisions within the service are used to work at the home. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.15) Assurance inspection report for children’s home: SC459168 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Parkview, 82 Oxford Road, Uxbridge UB8 1UX

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Inspector

Daniel Rankin, Social Care Inspector Assurance inspection report for children’s home: SC459168 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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