Children's Home run by Parkview Care (Broadstairs) Limited in Cambridgeshire

Assurance inspection report for children’s home: 1274846 1 Registered provider: Parkview Care (Broadstairs) Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately operated and offers care for up to six children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, three children were living at the home.

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Information about this children’s home

The manager registered with Ofsted in July 2025.

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Inspection date: 9 September 2025

Judgement at last inspection: requires improvement to be good

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Inspection date: 9 September 2025

Enforcement action since last inspection: none

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Information about this inspection

At this inspection, the inspector evaluated:

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Information about this inspection

 the care of children  the safety of children  the effectiveness of leaders and managers. The inspector has looked closely at the experiences and progress of children, using the social care common inspection framework. This assurance inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Assurance inspection report for children’s home: 1274846 2

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Findings from the inspection

We did not identify any serious or widespread concerns in relation to the care or protection of children at this assurance inspection.

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Findings from the inspection

The initial assessment process for children has not always been effective in identifying children’s needs and how they will live alongside other children. This has led to challenges between children. It has also contributed to leaders and managers giving notice on one child’s placement, who is now preparing to move.

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Findings from the inspection

The home has experienced several staff changes, which have affected staff morale. The loss of established relationships has also negatively impacted the children. However, the manager has acknowledged the issues and ensured that the children receive care from staff they are familiar with. There is a very small team, which has resulted in the manager and deputy manager frequently taking on day-to-day care roles alongside their other responsibilities.

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Findings from the inspection

Staff know the children well and take time to understand their individual needs. Children’s plans are up to date and detail how to support them effectively. Children have said they feel safe and happy at the home.

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Findings from the inspection

One child who had previously been out of education has been supported to re- engage with education through a tailored timetable. Where there are barriers to learning leaders work closely with virtual schools to identify suitable provisions for children. Staff also encourage age-appropriate activities to promote their learning and help build a routine for when they return to more formal learning.

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Findings from the inspection

There is evidence of effective multi-agency working, particularly with mental health services and the local authority to support the mental health needs of one child.

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Findings from the inspection

When children have gone missing from home, staff have followed agreed protocols and made active efforts to locate them. Staff have engaged in meaningful discussions with children on their return.

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Findings from the inspection

Recruitment processes are robust. All required checks are carried out, and gaps in employment are explored and documented.

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Findings from the inspection

Staff have managed several significant incidents, some of which have required the use of physical intervention. Following incidents, staff do not always receive timely or structured conversations and are sometimes not spoken to at all. This limits opportunities to identify patterns or trends. It does not offer staff adequate support or help them learn from their practice.

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Findings from the inspection

When significant incidents occur, records are written by leaders or managers rather than staff who are directly involved. They do not contain clear evidence that staff have viewed or signed the records to confirm they are a true and accurate account Assurance inspection report for children’s home: 1274846 3 of events. This lack of staff confirmation raises questions about the factual accuracy of recordings and can reduce the opportunity for reflective practice and accountability.

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Findings from the inspection

The home is spacious, but some areas require attention to improve the environment. Some carpets are stained, and there are several holes in the walls throughout the house. The repairs in one child’s bedroom have not been finished. The paper towel dispensers identified at the last inspection as contributing to an institutionalised feeling remain in place. Leaders and managers are aware of these issues, and an improvement plan is in place to address them.

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Findings from the inspection

Leaders and managers have met two of the three requirements raised at the last inspection. One requirement has been restated. Assurance inspection report for children’s home: 1274846 4

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Inspection date Inspection type Inspection judgement

29/05/2025 Full Requires improvement to be good 10/09/2024 Full Good 19/12/2023 Full Good 20/06/2022 Full Good Assurance inspection report for children’s home: 1274846 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(b))

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Requirement Due date

In particular, leaders and managers must ensure that records of incidents are accurate and factual. 9 December 2025

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14 (1)(b) (2)(a))

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Requirement Due date

In particular, leaders and managers must ensure that children’s needs are understood before they move in and that these needs are compatible with the needs of the other children living at the home.

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Requirement Due date

This requirement has been restated. 9 December 2025

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and 9 December 2025 Assurance inspection report for children’s home: 1274846 6 promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b) (2)(h))

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Requirement Due date

In particular, leaders and managers must ensure that staff receive a reflective conversation following significant incidents and restraints.

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Recommendation

 The registered person should ensure that the home is a nurturing and supportive environment that meets children’s needs. In particular, ensure that areas of the home are promptly decorated, repaired and thoroughly cleaned to maintain a homely feel. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 15, paragraph 3.9) Assurance inspection report for children’s home: 1274846 7

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Children’s home details

Registered provider: Parkview Care (Broadstairs) Limited

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Children’s home details

Registered provider address: The Brentano Suite, Solar House, 915 High Road, North Finchley, London N12 8QJ

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Inspector

Naomi Starbuck, Social Care Inspector Assurance inspection report for children’s home: 1274846 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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