Children's Home run by Kelwel Care Homes Limited in Havering

Inspection report for children’s home: 2787169 1 Registered provider: Kelwel Care Homes Ltd Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care for up to five children who experience social and emotional difficulties.

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Information about this children’s home

At the time of this inspection, three children were living at the home.

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Information about this children’s home

The home and manager registered with Ofsted in April 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2787169 2

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Overall experiences and progress of children and young people: good

The registered manager and staff have high aspirations for all children and provide care that supports meaningful progress from each child’s starting point.

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Overall experiences and progress of children and young people: good

All children were out of education when they moved into the home, but they are now engaging in learning through sessions delivered by a tutor who visits the home. This tailored support is helping all three children make significant educational progress. For one child, this has included achieving functional qualifications.

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Overall experiences and progress of children and young people: good

Children have built positive relationships with managers and staff and share their wishes and feelings with them. They enjoy various activities with staff in the community, including going go-karting and enjoying trips to the cinema. These fun opportunities create solid bonds between children and staff, supporting positive social experiences and giving them a sense of belonging.

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Overall experiences and progress of children and young people: good

The home is a warm and nurturing environment where children can relax and enjoy quality time with staff and each other. Mealtimes are an important part of daily life, with staff cooking organic and nutritious meals that offer children the comfort of warm, home-made food. This creates a homely atmosphere and supports children’s physical and emotional well-being.

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Overall experiences and progress of children and young people: good

When it is deemed appropriate, children are supported to maintain relationships with significant people in their lives. One parent said they feel welcomed and respected by staff and the registered manager when they visit the home. The registered manager and staff stay in touch with the children’s families and keep them updated. This helps create trust and ensures that children receive consistent care and support from all sides.

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Overall experiences and progress of children and young people: good

Children’s health needs are understood and met. They are registered with local health services and attend routine health appointments. If there are concerns about children’s health and well-being, staff support children in receiving any necessary medical care.

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Overall experiences and progress of children and young people: good

Before a child moves into the home, the registered manager assesses their individual needs and associated risks while also considering the needs of children already living in the home. However, the pre-admission risk assessment is too generic and does not clearly demonstrate that all children’s risks and needs have been fully identified. For example, it does not consider the skills or training needs of staff to determine whether they have the knowledge and capability to meet the specific needs of the children.

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How well children and young people are helped and protected: good

The manager and staff demonstrate a strong understanding of the children’s needs, risks and vulnerabilities. Children’s risk assessments clearly outline strategies to help staff manage and mitigate risks. They include brief chronologies of previous incidents which Inspection report for children’s home: 2787169 3 serve as important reminders for staff to be aware of potential behaviours and incidents. These help staff respond to current and emerging risks appropriately.

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How well children and young people are helped and protected: good

Staff consistently manage incidents in accordance with each child’s individual behaviour support plan, demonstrating a clear understanding of their needs and tailored strategies. They respond calmly and constructively, using agreed approaches to de-escalate situations and promote positive outcomes. This ensures that children feel heard, supported and safe, while also reinforcing boundaries and expectations in a nurturing environment.

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How well children and young people are helped and protected: good

When children go missing or are absent from home, staff are prompt in taking action to follow missing-from-home protocols. They continuously contact children and their families to locate them and encourage their return home. Strategy meetings are held with safeguarding agencies, including the police and placing authorities, to assess risks and put in place measures to reduce future missing-from-home episodes. When children return home, staff welcome them back and explore where they have been. Return home interviews are arranged and take place with professionals from children’s placing authorities. All of this helps staff understand why children go missing and how to keep them safe.

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How well children and young people are helped and protected: good

Meaningful conversations take place with children to address their vulnerabilities. Staff are supportive while addressing children’s risks clearly and confidently. Consequently, these chats help children feel at ease and open to sharing their deeper feelings while helping them understand the importance of making safe choices when in the home and in the community.

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The effectiveness of leaders and managers: good

Leadership and management of the home are good. The home is managed effectively by a dedicated and experienced registered manager who demonstrates a strong understanding of children’s individual needs. She is compassionate and warm towards children, making them feel valued and supported.

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The effectiveness of leaders and managers: good

The registered manager provides core staff with regular supervision sessions that support their learning and development and provide them with opportunities to reflect on children’s needs and risks. However, bank staff and the registered manager are not receiving regular and effective supervision sessions that discuss children’s needs and/or their professional development.

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The effectiveness of leaders and managers: good

Staff receive training to meet children’s needs. This includes safeguarding training, such as child sexual exploitation, as well as specialised training on foetal alcohol syndrome. Most members of staff have completed all their required training. However, some bank staff have some gaps in their training records. Despite this, bank staff show a strong understanding of children’s needs and risks, and their practice reflects this.

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The effectiveness of leaders and managers: good

Staff come together as a team to focus on children’s risks, needs and well-being. They discuss children’s progress and challenges, as well as safeguarding matters. They take Inspection report for children’s home: 2787169 4 part in reflective sessions with a clinical psychologist to explore how their practice can positively impact the children’s lived experiences. These sessions encourage professional curiosity and deepen staff’s understanding of children’s behaviours, triggers, and the impact of early childhood trauma.

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The effectiveness of leaders and managers: good

Leaders and managers take allegations of harm seriously and act promptly when issues arise. They notify Ofsted of all significant incidents as required, which enables regulatory oversight.

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The effectiveness of leaders and managers: good

Feedback from a parent and professionals is positive. They highly praise the registered manager and staff for their unwavering commitment to the children, describing the manager as going ‘above and beyond’ in her duty of care. Inspection report for children’s home: 2787169 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that all employees—

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Requirement Due date

undertake appropriate continuing professional development;

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Requirement Due date

receive practice-related supervision by a person with appropriate experience. (Regulation 33 (4)(a)(b))

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Requirement Due date

In particular, leaders and managers must ensure that all staff, including managers, receive regular and effective supervision.

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Requirement Due date

Leaders and managers must ensure that all staff, including bank staff, receive appropriate training to meet children’s needs. 24 Novemeber

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Requirement Due date

The care planning standard is that children—

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Requirement Due date

receive effectively planned care in or through the children’s home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose;

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Requirement Due date

manage and review the placement of each child in the home. (Regulation 14 (1)(a) (2)(a)(b)(ii))

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Requirement Due date

In particular, leaders and managers must ensure that they fully consider the needs of new children and the children already living in the home when deciding on the admission of new children. They must also assess whether the staff have the skills to meet all the children’s needs. 24 November 2025 Inspection report for children’s home: 2787169 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2787169 7

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Children’s home details

Registered provider: Kelwel Care Homes Ltd

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Children’s home details

Registered provider address: 3 Jubilee House, The Drive, Great Warley, Brentwood, Essex CM13 3FR

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Inspectors

Amena Begum, Social Care Inspector Salean Bryant, Social Care Inspector Inspection report for children’s home: 2787169 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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