Early years · Early years inspection (EIF)
Chapel House Day Nursery
Summary
What we read, and from where
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- Group verified
Partou UK Limited
- Group reference verified
RP908106
- Inspection date verified
24 Sept 2025
- Inspectors verified
Agnes Wink
- Behaviour and attitudes verified
Inadequate
- Leadership and management verified
Inadequate
- Overall effectiveness verified
Inadequate
- Personal development verified
Inadequate
- Previous overall verified
Inadequate
- Quality of education verified
Inadequate
- Postcode verified
SE27 0UR
- Name on report verified
Partou Chapel House Day Nursery & Pre-School
- URN verified
EY441905
Deep dive
What this report says
In plain English
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Grade profile
Hollow rings show the previous inspection, 2025.
- OverallInadequate
- Behaviour and attitudesInadequate
- Leadership and managementInadequate
- Personal developmentInadequate
- Quality of educationInadequate
5% of comparable inspections in the last three years were graded Inadequate (17,905 inspections).
Tone of the report
How positive or critical the inspectors' language is, from the words they chose. No AI involved.
In line with other reports of this type graded Inadequate.
Markers show where typical reports of each grade sit.
How the report reads, start to finish
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Strengths
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- ensure leaders and staff understand and implement robust risk assessment, which is used effectively to identify any risks to children's safety and take action to reduce or minimise risks in a timely way. 10/10/2025 p.4
- strengthen staff interactions to ensure that babies and younger children are hearing high quality language, which supports their communication and language development effectively 24/11/2025 p.4
Concerns
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- 24 September 2025 security compromises children's safety and potentially puts them at risk of harm. p.2
- While younger children generally engage with the resources provided, staff interactions are often limited and lack a clear purpose. p.2
- Breaches to requirements are not recognised by leaders and managers. p.2
- In addition, further breaches of statutory requirements were identified during this inspection. p.2
- They fail to identify and remove hazards, such as pieces of cling film and bubble wrap, which are accessible to very young children. p.2
Next steps
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What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 7
- Words of findings
- 861
- about usual (typical 972)
- Reading level
- Hard
- Flesch 41, typical 51
- Average sentence
- 15 words
- Next steps
- 2
- typical 1
- Hedged sentences
- 9%
- “some”, “not always”, “most”…
Where the words go
Full report text
Inspection of Partou Chapel House Day Nursery & Pre-School 48 Chapel Road, LONDON SE27 0UR
p.1
Overall effectiveness Inadequate
The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Inadequate
p.1
The provision is inadequate
Children's safety and well-being are not assured. Risks to children are not consistently assessed and minimised. Leaders do not ensure that fresh drinking water is readily available for all children. Additionally, accidents that happen to children are not consistently recorded, and information about these is not shared with parents in a timely manner. Breaches to requirements are not recognised by leaders and managers.
p.2
The provision is inadequate
Children do not consistently receive the expected standard of care and education across the nursery. Older children generally experience quality staff interactions and benefit from strong teaching. For example, older children are supported during story time, and staff enhance children's interest in books. However, younger children do not receive the same level of support to ensure their learning and developmental needs are met. They do not benefit from a well-sequenced or ambitious curriculum. While younger children generally engage with the resources provided, staff interactions are often limited and lack a clear purpose. Activities are not planned carefully enough to help children build on what they already know and can do. This hinders the progress younger children make during their time at the nursery.
p.2
The provision is inadequate
Despite these weaknesses, all children behave well and respond positively to staff's explanations of rules and expectations. Staff working with older children support them in understanding positive behaviours, such as sharing and taking turns.
p.2
need to do better?
n Leaders have not addressed some of the actions raised at the last inspection. In addition, further breaches of statutory requirements were identified during this inspection. Although leaders have provided training, coaching, and guidance since the previous inspection, this has not yet had a consistently positive impact on staff practice. n Drinking water is not always available or accessible to all children. Staff place beakers on countertops that are out of reach for younger children. They do not offer water to babies and toddlers regularly between mealtimes. This does not support children's good health. n Staff do not safely supervise younger children as they explore climbing equipment. They do not support babies and toddlers, as they use the indoor climbing frame safely, and as a result, accidents happen. These accidents are not consistently recorded by staff or shared in a timely manner with children's
p.2
need to do better?
parents. As a result, children's safety is not assured. n Leaders do not ensure that robust procedures are followed to prevent unauthorised persons from entering the premises unsupervised. This lack of
p.2
need to do better?
24 September 2025 security compromises children's safety and potentially puts them at risk of harm. n Leaders and staff do not demonstrate an adequate understanding of potential risks to children. They fail to identify and remove hazards, such as pieces of cling film and bubble wrap, which are accessible to very young children. As a result, these children are exposed to unnecessary risks. n Leaders have begun reviewing the curriculum and have implemented some positive changes, particularly in the pre-school room. However, they acknowledge that some weaknesses in staff's knowledge and teaching skills remain, particularly in providing tailored support and planning activities for younger children. This includes identifying what these children need to learn next. n Older children engage in activities they enjoy. For example, they explore sand and water and manipulate playdough, using tools to create patterns. Staff
p.2
need to do better?
extend older children's learning during conversations and by asking open-ended questions. However, staff do not engage as effectively with younger children, particularly to support their language and communication skills during play. For instance, they do not introduce new vocabulary or explain narratives. As a result, children's language development is not promoted as well. n Staff report feeling supported by leaders and say their well-being is carefully considered. They attend regular supervision sessions and receive some training relevant to their roles. For example, they have completed a course on the correct procedures for lifting children, which ensures that all staff handle children appropriately. n Parents report that their children are well settled in the nursery and speak positively about the staff and the care their children receive. However, staff do not consistently share important information with all parents in a timely manner
p.3
need to do better?
or provide support in helping their children learn at home. This negatively affects the continuity of children's learning.
p.3
Safeguarding
The arrangements for safeguarding are not effective.
p.3
Safeguarding
There is not an open and positive culture around safeguarding that puts children's interests first.
p.3
Due date
24 September 2025 ensure that fresh drinking water is always available and accessible to all children 10/10/2025
p.3
Due date
ensure that systems to record accidents and injuries are robust and that all staff follow the correct processes 10/10/2025
p.4
Due date
implement robust procedures to prevent unauthorised persons entering the premises 10/10/2025
p.4
Due date
ensure leaders and staff understand and implement robust risk assessment, which is used effectively to identify any risks to children's safety and take action to reduce or minimise risks in a timely way. 10/10/2025
p.4
Due date
support staff to identify what babies and young children need to learn next and plan learning opportunities that enable all children to make good progress 24/11/2025
p.4
Due date
strengthen staff interactions to ensure that babies and younger children are hearing high quality language, which supports their communication and language development effectively 24/11/2025
p.4
Due date
improve partnership working with parents to ensure continuity of children's learning at home. 24/11/2025
p.4
Setting details
Unique reference number EY441905 Local authority Lambeth Inspection number 10410668 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care
p.5
inspection
Total number of places 119 Number of children on roll 45 Name of registered person Partou UK Limited
p.5
reference number
Telephone number 0208 7660 246 Date of previous inspection 28 May 2025
p.5
Information about this early years setting
Partou Chapel House Day Nursery & Pre-School registered in 2012. The nursery is located in West Norwood, in the London Borough of Lambeth. It is open all year round, from 7.30am to 6pm, Monday to Friday, except for bank holidays and one week at Christmas. The nursery provides government funded childcare. There are 14 staff who work directly with children. Of these, 11 staff hold appropriate early years qualifications.
p.5
Inspection activities
n The deputy manager and the inspector completed a learning walk of the nursery to gather information about how the provision and the curriculum are organised. n The inspectors spoke to staff at appropriate times during the inspection and took account of their views. n The inspectors observed the quality of teaching to assess the impact of this on children's learning. n The inspectors reviewed relevant documentation and evidence of the suitability of staff working in the nursery. n The inspectors spoke with parents and gathered their views about their experiences of the nursery.
p.6
Inspection activities
We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.
p.6
Inspection activities
24 September 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.
p.6
Inspection activities
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Inspection activities
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Inspection activities
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Inspection activities
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