Skip to content

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Early years · Early years inspection (EIF)

Chapel House Day Nursery

Inspected 24 Sept 2025 · URN EY441905

Help us get it right

Sign in (free) to send feedback, so we can tell you when it's fixed.

Original PDF ↗

Summary

Inadequate

Agnes Wink

What we read, and from where

Click a reading to see it highlighted in the report.

  • Group verified

    Partou UK Limited

  • Group reference verified

    RP908106

  • Inspection date verified

    24 Sept 2025

  • Inspectors verified

    Agnes Wink

  • Behaviour and attitudes verified

    Inadequate

  • Leadership and management verified

    Inadequate

  • Overall effectiveness verified

    Inadequate

  • Personal development verified

    Inadequate

  • Previous overall verified

    Inadequate

  • Quality of education verified

    Inadequate

  • Postcode verified

    SE27 0UR

  • Name on report verified

    Partou Chapel House Day Nursery & Pre-School

  • URN verified

    EY441905

Page 1 of 7
Page 1 of the report

Deep dive

What this report says

In plain English

Join free to get a short, plain-English summary of any report.

Grade profile

Hollow rings show the previous inspection, 2025.

  • OverallInadequate
  • Behaviour and attitudesInadequate
  • Leadership and managementInadequate
  • Personal developmentInadequate
  • Quality of educationInadequate

5% of comparable inspections in the last three years were graded Inadequate (17,905 inspections).

Tone of the report

How positive or critical the inspectors' language is, from the words they chose. No AI involved.

−28Mixedmore positive than 62% of reports of this type graded Inadequate
OutstandingGoodRIInadequate

In line with other reports of this type graded Inadequate.

Markers show where typical reports of each grade sit.

Praisepositiverobusttimelypositivelyeffectivelystrongambitiousmake good progress
Criticismnot consistentlybreachesweaknessesat riskfailnot effectivelacknot always

How the report reads, start to finish

Every paragraph in order, sized by length. Tap one to see it on the page.

FindingsSafeguardingAbout the inspection positive critical
  • Findings730w−54
  • Safeguarding167w+43

Strengths

Quoted from the report. Tap to see it on the page.

Concerns

Quoted from the report. Tap to see it on the page.

Next steps

Quoted from the report. Tap to see it on the page.

What the report dwells on

Topics by how often they come up, coloured by how they are described. Open one for an example.

Anatomy of the report

How the report is built, against others of the same type and grade.

Pages
7
Words of findings
861
about usual (typical 972)
Reading level
Hard
Flesch 41, typical 51
Average sentence
15 words
Next steps
2
typical 1
Hedged sentences
9%
“some”, “not always”, “most”…

Where the words go

Findings 53%Safeguarding 12%About the inspection 34%

Full report text

Inspection of Partou Chapel House Day Nursery & Pre-School 48 Chapel Road, LONDON SE27 0UR

p.1

Overall effectiveness Inadequate

The quality of education Inadequate Behaviour and attitudes Inadequate Personal development Inadequate Leadership and management Inadequate Overall effectiveness at previous inspection Inadequate

p.1

The provision is inadequate

Children's safety and well-being are not assured. Risks to children are not consistently assessed and minimised. Leaders do not ensure that fresh drinking water is readily available for all children. Additionally, accidents that happen to children are not consistently recorded, and information about these is not shared with parents in a timely manner. Breaches to requirements are not recognised by leaders and managers.

p.2

The provision is inadequate

Children do not consistently receive the expected standard of care and education across the nursery. Older children generally experience quality staff interactions and benefit from strong teaching. For example, older children are supported during story time, and staff enhance children's interest in books. However, younger children do not receive the same level of support to ensure their learning and developmental needs are met. They do not benefit from a well-sequenced or ambitious curriculum. While younger children generally engage with the resources provided, staff interactions are often limited and lack a clear purpose. Activities are not planned carefully enough to help children build on what they already know and can do. This hinders the progress younger children make during their time at the nursery.

p.2

The provision is inadequate

Despite these weaknesses, all children behave well and respond positively to staff's explanations of rules and expectations. Staff working with older children support them in understanding positive behaviours, such as sharing and taking turns.

p.2

need to do better?

n Leaders have not addressed some of the actions raised at the last inspection. In addition, further breaches of statutory requirements were identified during this inspection. Although leaders have provided training, coaching, and guidance since the previous inspection, this has not yet had a consistently positive impact on staff practice. n Drinking water is not always available or accessible to all children. Staff place beakers on countertops that are out of reach for younger children. They do not offer water to babies and toddlers regularly between mealtimes. This does not support children's good health. n Staff do not safely supervise younger children as they explore climbing equipment. They do not support babies and toddlers, as they use the indoor climbing frame safely, and as a result, accidents happen. These accidents are not consistently recorded by staff or shared in a timely manner with children's

p.2

need to do better?

parents. As a result, children's safety is not assured. n Leaders do not ensure that robust procedures are followed to prevent unauthorised persons from entering the premises unsupervised. This lack of

p.2

need to do better?

24 September 2025 security compromises children's safety and potentially puts them at risk of harm. n Leaders and staff do not demonstrate an adequate understanding of potential risks to children. They fail to identify and remove hazards, such as pieces of cling film and bubble wrap, which are accessible to very young children. As a result, these children are exposed to unnecessary risks. n Leaders have begun reviewing the curriculum and have implemented some positive changes, particularly in the pre-school room. However, they acknowledge that some weaknesses in staff's knowledge and teaching skills remain, particularly in providing tailored support and planning activities for younger children. This includes identifying what these children need to learn next. n Older children engage in activities they enjoy. For example, they explore sand and water and manipulate playdough, using tools to create patterns. Staff

p.2

need to do better?

extend older children's learning during conversations and by asking open-ended questions. However, staff do not engage as effectively with younger children, particularly to support their language and communication skills during play. For instance, they do not introduce new vocabulary or explain narratives. As a result, children's language development is not promoted as well. n Staff report feeling supported by leaders and say their well-being is carefully considered. They attend regular supervision sessions and receive some training relevant to their roles. For example, they have completed a course on the correct procedures for lifting children, which ensures that all staff handle children appropriately. n Parents report that their children are well settled in the nursery and speak positively about the staff and the care their children receive. However, staff do not consistently share important information with all parents in a timely manner

p.3

need to do better?

or provide support in helping their children learn at home. This negatively affects the continuity of children's learning.

p.3

Safeguarding

The arrangements for safeguarding are not effective.

p.3

Safeguarding

There is not an open and positive culture around safeguarding that puts children's interests first.

p.3

Due date

24 September 2025 ensure that fresh drinking water is always available and accessible to all children 10/10/2025

p.3

Due date

ensure that systems to record accidents and injuries are robust and that all staff follow the correct processes 10/10/2025

p.4

Due date

implement robust procedures to prevent unauthorised persons entering the premises 10/10/2025

p.4

Due date

ensure leaders and staff understand and implement robust risk assessment, which is used effectively to identify any risks to children's safety and take action to reduce or minimise risks in a timely way. 10/10/2025

p.4

Due date

support staff to identify what babies and young children need to learn next and plan learning opportunities that enable all children to make good progress 24/11/2025

p.4

Due date

strengthen staff interactions to ensure that babies and younger children are hearing high quality language, which supports their communication and language development effectively 24/11/2025

p.4

Due date

improve partnership working with parents to ensure continuity of children's learning at home. 24/11/2025

p.4

Setting details

Unique reference number EY441905 Local authority Lambeth Inspection number 10410668 Type of provision Childcare on non-domestic premises Registers Early Years Register Day care type Full day care

p.5

inspection

Total number of places 119 Number of children on roll 45 Name of registered person Partou UK Limited

p.5

reference number

Telephone number 0208 7660 246 Date of previous inspection 28 May 2025

p.5

Information about this early years setting

Partou Chapel House Day Nursery & Pre-School registered in 2012. The nursery is located in West Norwood, in the London Borough of Lambeth. It is open all year round, from 7.30am to 6pm, Monday to Friday, except for bank holidays and one week at Christmas. The nursery provides government funded childcare. There are 14 staff who work directly with children. Of these, 11 staff hold appropriate early years qualifications.

p.5

Inspection activities

n The deputy manager and the inspector completed a learning walk of the nursery to gather information about how the provision and the curriculum are organised. n The inspectors spoke to staff at appropriate times during the inspection and took account of their views. n The inspectors observed the quality of teaching to assess the impact of this on children's learning. n The inspectors reviewed relevant documentation and evidence of the suitability of staff working in the nursery. n The inspectors spoke with parents and gathered their views about their experiences of the nursery.

p.6

Inspection activities

We carried out this inspection under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

p.6

Inspection activities

24 September 2025 regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspection activities

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk .

p.7

Inspection activities

You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence/ , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk

p.7

Inspection activities

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspection activities

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.7

Discuss this inspection

Members compare notes on inspectors and inspections here. Join free to read and post.

Join the discussion