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Early years · Early years complaint outcome

Susan Rampton

Inspected 1 Aug 2025 · published 1 Aug 2025 · URN 112365

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Summary

No overall grade in this framework

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  • Inspection datesingle source

    1 Aug 2025

  • URN verified

    112365

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Page 1 of the report

Deep dive

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−38Criticalmore positive than 60% of reports of this type

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Criticismconcerns

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Findings positive critical

Strengths

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No standout praise found.

Concerns

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No strong criticism found.

Next steps

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Full report text

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 2 July 2025, we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures.

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Summary of outcome

On 28 July 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take.

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Summary of outcome

n ensure safeguarding training is kept up to date, and includes the role of other agencies such as LADO, in order that allegations and matters relating to adults suitability are reported in line with statutory timeframes

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Summary of outcome

n ensure policies and procedures are in line with local safeguarding partnerships and include, when and how to notify safeguarding partners of matters relating to the suitability of those individuals providing or living on the premises where care is provided

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Summary of outcome

n ensure the behaviour and conduct of those children cared for in the older age range, does not negatively impact those in the younger and early years age ranges, including those children not on roll but counted in ratio

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Summary of outcome

n ensure all accidents and incidents, including those not resulting in injury are recorded and reported to parents, carers and the relevant agencies within the required timeframes.

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Summary of outcome

On 21 October 2025, we carried out a regulatory visit to monitor the actions raised and found that the provider has improved their safeguarding knowledge and skills. This includes understanding their responsibilities in reporting matters relating to the suitability of those individuals providing or living on the premises where care is provided. The provider has taken steps to ensure that older children and those children with additional needs are adequately supervised and cared for during school hours to minimise the impact on the care and progress younger children make. The provider has also strengthened her arrangements for recording all accidents and incidents that occur within the setting, to include those relating to challenging behaviour, to help track and identify triggers and trends.

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Summary of outcome

We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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