Reynolds, Caroline

Summary of outcome

All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.

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Summary of outcome

On 23 September 2025 we received concerns that the provider was not meeting requirements relating to safeguarding policies and procedures, safeguarding training, suitable people, staff taking medication/other substances, staff: child ratios, supporting and understanding children's behaviour, safety on outings, risk assessment, information about the childminder (CM only), changes that must be notified to Ofsted.

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Summary of outcome

On 03 October 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have served a welfare requirements notice. This is a legal notice that requires the provider to take the actions below within the timescales set out. The provider will be able to give parents further information about this.

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Summary of outcome

n ensure adult-to-child ratios are maintained to meet the individual needs of all children

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Summary of outcome

n ensure the required suitability letter from Ofsted is obtained for assistants, before being left unsupervised with minded children

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Summary of outcome

n ensure that indoor space requirements are met, to provide sufficient space to meet children's needs n ensure that the premises are secure so that children cannot leave the premises unsupervised and to prevent unauthorised persons entering the premises

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Summary of outcome

n ensure all children are within sight and hearing while eating

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Summary of outcome

n maintain a record of the names of the children being cared for on the premises and their actual hours of attendance.

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Summary of outcome

On 13 October 2025, the provider responded to the actions set. We found that the provider had taken appropriate steps to ensure ratios are maintained, to meet individual needs of children. She had refreshed her knowledge about the process to follow should she wish to use an assistant, ensuring a suitability letter is received from Ofsted prior to individuals being left unsupervised with minded children. The provider ensures she has sufficient space to meet the needs of children. She ensures the premises are kept secure and maintains accurate attendance records for children. The provider had reflected on how she supervises children effectively to ensure they are always within sight and hearing during mealtimes.

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Summary of outcome

The provider is still registered with Ofsted.

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Publication of complaints

We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.

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Publication of complaints

We publish details of complaints on our website for a period of five years.

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Publication of complaints

For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .

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