Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Registered provider: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Inspected under the social care common inspection framework

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provider

Sunset Rehabilitation Healthcare Centre and Trading Associates Ltd registered with Ofsted on 26 October 2024 to provide ring-fenced supported accommodation.

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provider

At the time of registration, the provider had two properties offering supported accommodation for up to five children. At the time of this visit, the provider had five properties offering supported accommodation for up to 13 children.

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provider

This visit was unannounced. On the day of this visit, one child was placed with this provider.

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provider

The inspectors visited two properties. During the visit, inspectors spoke to the child, one agency staff member and the acting manager. The nominated individual was spoken to by phone.

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This monitoring visit

This visit was undertaken to address specific concerns raised by a local authority designated officer about the lack of response from the registered service manager and nominated individual regarding allegations from children about the actions of staff working at the service. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd This monitoring visit identified shortfalls in leadership and management.

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This monitoring visit

The registered service manager is absent, and at the same time, the nominated individual has been absent from the service. Inspectors were unable to establish the exact length of time that both the registered service manager and nominated individual have not provided management oversight. However, this is at least since July 2025.

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This monitoring visit

The acting manager is overseeing the service. They demonstrate limited knowledge of the supported accommodation regulations. During the monitoring visit, the acting manager was unable to readily access information held on children’s or staff’s files.

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This monitoring visit

Staff files do not show staff’s previous work experience or any qualifications. Gaps in employment are not explored. Where relevant, overseas police checks are not present in the employee files. There are no records of staff having received supervision since June 2025.

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This monitoring visit

Children with complex needs and high levels of risk have been admitted to the service. There had been a failure to carry out thorough assessments of risk to ensure that children’s needs can be appropriately met within supported accommodation. This failure has placed children at risk of harm. Decision-making in relation to the suitability of placements is poor. Ofsted considers that admitting further children to the service would place them at significant risk of harm.

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This monitoring visit

Leaders and managers do not have a system for recording and sharing safeguarding concerns in a timely manner with the children’s social workers. Since registration, leaders and managers have failed to notify Ofsted of serious events, such as police involvement and children’s allegations against members of staff. This prevents Ofsted’s oversight of how the provider responds to these situations to protect children from harm.

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This monitoring visit

Staff are unclear about the support that children are entitled to within the service. Children are not supported to engage with services and activities. Children do not have individual support plans. Staff are not helping children to develop skills for living independently or supporting them to engage in education, training or employment. As a result, children are not receiving the guidance and opportunities they need to progress towards independence.

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This monitoring visit

Ofsted issued two compliance notices for leadership and management and the protection standard. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

*The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the supported accommodation undertaking that puts children first and prioritises their wellbeing and development.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the supported accommodation undertaking in a way that is consistent with the ethos, and delivers the outcomes, set out in the undertaking’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills appropriate for the work that they are to perform;

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Requirement Due date

ensure that arrangements are in place for the supervision, training and development of staff;

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Requirement Due date

ensure that each child is fully aware of their entitlements throughout the duration of their placement in supported accommodation, including—

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Requirement Due date

what they can expect from the provision of supported accommodation,

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Requirement Due date

where relevant, their entitlements as a looked after child,

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Requirement Due date

where relevant, their entitlements as a care leaver, and

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Requirement Due date

where necessary, support each child to access those entitlement. 1 October 2025 Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd (Regulation 4 (1) (2)(a)(c)(g)(h)(i)(ii)(iii)(vi)(v))

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Requirement Due date

*The protection standard is that children are enabled to feel safe and that their needs are met.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that there is a suitable person representing the supported accommodation undertaking available to attend any meeting the accommodating authority may hold about a child;

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Requirement Due date

have the skills to identify and act upon signs that a child is at risk of abuse, neglect, exploitation or any other harm, and act to reduce such risk;

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Requirement Due date

work collaboratively with children to help them understand how to keep safe, by offering guidance and support on how to minimise any potential risk of harm;

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Requirement Due date

work collaboratively with other professionals and agencies, and share information where relevant to keep children safe;

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Requirement Due date

support children to maintain appropriate and safe relationships with family, friends and other people who are important to them;

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Requirement Due date

understand the relevant roles and responsibilities assigned to them by the registered person in relation to protecting children. (Regulation 5 (1) (2)(a)(i )(ii)(iii) (e) (f)(ii)(iii)(iv)(v)(vi) 15 September

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Information about this inspection

The purpose of this visit was to follow up information received by Ofsted and to ensure that the supported accommodation provider was complying with regulation.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Supported accommodation provider details

Registered provider: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd

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Supported accommodation provider details

Registered provider address: Unit 53, Kingspark Business Centre, 152-178 Kingston Road, New Malden KT3 3ST

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Supported accommodation provider details

Registered service manager: Winifred Idigbe

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Inspectors

Josephine Onwubiko, Social Care Inspector Inspection report for supported accommodation provider - monitoring visit: Sunset Rehabilitation Healthcare Centre And Trading Associates Ltd to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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