Children's home run by HATCH Group Limited

Inspection report for children’s home: 2812209 1 Registered provider: HATCH Group Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned home. It provides care for one child who has social and emotional needs.

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Information about this children’s home

At the time of the inspection, one child was living in the home and was spoken to.

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Information about this children’s home

The manager registered with Ofsted in January 2025.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: not previously inspected

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: not applicable Inspection report for children’s home: 2812209 2

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Overall experiences and progress of children and young people: good

The child is cared for in a warm and well-presented home which reflects their likes and preferences. The child’s personality is evident throughout the home, with their choice of colours and furnishings. There are photos displayed throughout of the child doing activities and spending time with staff.

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Overall experiences and progress of children and young people: good

The child was supported when there were plans for them to move into the home. Managers and staff visited the child and supported their family to visit.

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Overall experiences and progress of children and young people: good

Staff support the child to spend time with the people who are important to them, in line with their care plan. However, feedback from family is not wholly positive and they raised some concerns about their child’s care. The manager has taken these concerns seriously.

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Overall experiences and progress of children and young people: good

The child has been supported to try activities and undertake voluntary work. They have also been on holiday with staff.

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Overall experiences and progress of children and young people: good

Staff and managers understand the importance of positive relationships and creating lasting memories for the child.

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Overall experiences and progress of children and young people: good

Staff have supported the child to access some informal education opportunities, however, education has not consistently been in place, which has impacted on the child’s opportunities to learn and to develop friendships.

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How well children and young people are helped and protected: good

Staff and the manager understand the importance of building strong relationships with the child. The child has good relationships with some staff, and these have helped keep them to stay safer during or after incidents.

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How well children and young people are helped and protected: good

The child has some complex and high-level needs which are reflected in their risk assessments and care plan, which are individualised and updated regularly. There is reflection following incidents and any learning is embedded. The child’s voice is evident in their care planning and considers their likes and dislikes.

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How well children and young people are helped and protected: good

When there have been incidents of the child going missing from home, staff have followed the procedures in place. Staff have shown commitment to the child in looking for them through the night and keeping in contact with them.

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How well children and young people are helped and protected: good

Staff have regular key-working sessions with the child. Staff test the child’s understanding of topics and revisit conversations. Staff know and use the child’s learning style to help increase their understanding, for example watching documentaries or programmes about relevant topics together, which leads to conversations. Inspection report for children’s home: 2812209 3 Staff have supported the child to have access to specialist services when this has been needed. The child is also supported to access medical appointments. Staff and managers communicate well with other agencies and share information promptly to help keep the child safer.

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How well children and young people are helped and protected: good

The child understands how to make a complaint. Any complaints or allegations made are robustly responded to.

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The effectiveness of leaders and managers: good

The home is led by a manager who is aspirational for the child and has a clear vision for the home. The manager has equally high expectations of the staff team. The manager is supported by strong and visible senior leaders, including the responsible individual.

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The effectiveness of leaders and managers: good

The manager ensures that safer recruitment processes are followed and has worked hard to build a strong team. The child was part of the interview panel for the most recently appointed staff member.

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The effectiveness of leaders and managers: good

The staff are positive about the manager and the support they provide. Staff well-being and development are supported, and staff feel comfortable raising any issues or ideas with the manager.

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The effectiveness of leaders and managers: good

Staff have training which reflects the needs of the child living in the home. Any training which is identified to help with newly emerging needs is sourced and delivered to the team. Staff have access to regular one-to-one supervisions, team meetings and clinical supervision.

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The effectiveness of leaders and managers: good

The manager has worked closely with the local authority and other partner agencies and those spoken to commented on the good communication, care and support offered. The manager has appropriately challenged other agencies when they have felt responses have not been effective. Inspection report for children’s home: 2812209 4

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Recommendations

 The registered person should oversee the welfare of the children in their care through observation and engagement with each child’s family or carers where appropriate. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 54, paragraph 10.23)  The registered person should ensure that children are in full-time education while they are of compulsory school age, unless their personal education plan contained in the care plan or other relevant plan states otherwise. The home must aim to support full- time attendance at school unless the child’s relevant plan indicates this is not in their best interests. (‘Guide to the Children’s Homes Regulations, including the quality standards’, page 28, paragraph 5.14)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people, using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Children’s Homes (England) Regulations 2015 and the ‘Guide to the Children’s Homes Regulations, including the quality standards’. Inspection report for children’s home: 2812209 5

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Children’s home details

Registered provider: HATCH Group Limited

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Children’s home details

Registered provider address: Suite A, Best House, Grange Business Park, Leicester, Leicestershire LE8 6EP

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Inspector

Caroline Hose, Social Care Inspector Inspection report for children’s home: 2812209 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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