Early years · Early years complaint outcome
Toad Hall Nursery Chessington
Summary
What we read, and from where
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- Inspection datesingle source
20 Aug 2025
- URN verified
EY274840
Deep dive
What this report says
In plain English
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Tone of the report
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Reads more warmly than most reports of this type.
How the report reads, start to finish
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Strengths
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Concerns
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No strong criticism found.
Next steps
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What the report dwells on
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Anatomy of the report
How the report is built, against others of the same type and grade.
- Pages
- 2
- Words of findings
- 282
- about usual (typical 281)
- Reading level
- Hard
- Flesch 37, typical 42
- Average sentence
- 17 words
- Next steps
- 1
- typical 1
- Hedged sentences
- 6%
- “some”, “not always”, “most”…
Where the words go
Full report text
Summary of outcome
All early years providers must meet the legal requirements in the Statutory framework for the early years foundation stage, which you can find at www.gov.uk/government/publications/early-years-foundation-stage-framework--2. If we find that a provider is not meeting the requirements, we can take action to ensure they put matters right.
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Summary of outcome
On 18 June 2025, we received concerns that the provider was not meeting requirements relating to safety and suitability of the premises, environment and equipment and key person.
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Summary of outcome
On 13 August 2025, we carried out a regulatory visit. We found the provider was not meeting some of the requirements. We have issued actions for the provider to take.
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Summary of outcome
n provide effective support and training for staff to help them develop skills to support individual children's needs
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Summary of outcome
n ensure that staff provide consistent strategies to support children's behaviour
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Summary of outcome
n ensure there are effective arrangements in place to support children with special educational needs and/or disabilities.
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Summary of outcome
On 9 September 2025, the provider responded to the actions set. We found that the provider had improved the support and training provided for staff and developed effective arrangements to support children with special educational needs and/ or disabilities. In addition, the provider has supported staff in developing consistent strategies to support children's behaviour. We are satisfied the provider has met the safeguarding and welfare actions raised. The provider is still registered with Ofsted.
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Publication of complaints
We publish details of complaints made against childminders, home childcarers and childcare providers where we or the provider have taken action in order to meet legal requirements.
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Publication of complaints
We publish details of complaints on our website for a period of five years. For further information about the complaints process please view the Concerns and complaints about childminders and childcare providers leaflet .
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