Future Foundations Limited

Inspection report for supported accommodation provider: Future Foundations Limited 1 Future Foundations Limited Registered provider: Future Foundations Limited

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Inspected under the social care common inspection framework

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provider

This service is owned and managed by a private provider. It offers accommodation for up to 18 children in three shared living premises specifically designated for looked-after children and care leavers.

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provider

At the time of this inspection, the service was providing support for 17 children aged between 16 and 17.

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provider

The service has a registered service manager and a nominated individual. Both have held these roles since the service registered with Ofsted.

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Inspection dates: 20 to 22 August 2025

The inspection was announced on 18 August 2025 and started on the same day. The inspector was on site from 20 to 22 August 2025.

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Outcome

Inconsistent quality of service delivery adversely affects some children’s experiences, and this may limit their progress. Leaders and managers must make improvements. The next inspection will take place in approximately 18 months.

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Summary of findings

Risks to children are not consistently identified or managed effectively. This failure places some children at risk of harm. The matching and assessment processes are poor. Concerns about the safety and welfare of children have arisen due to inappropriate admissions, including the placement of two children without due consideration of their needs.

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Summary of findings

Staff training is inconsistent. Some staff do not have the essential knowledge required to deliver safe and effective care, particularly in relation to safeguarding and health needs. Inspection report for supported accommodation provider: Future Foundations Limited 2 Staff report feeling undervalued, unsupported and poorly led. These issues have contributed to low morale and high staff turnover, affecting the consistency and quality of care provided to children. Despite these challenges, staff continue to support children in developing independence skills and pursuing education or work opportunities. Leaders and managers have not acted promptly in response to concerns raised. Inspection report for supported accommodation provider: Future Foundations Limited 3

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Overall experiences and progress of children

Staff do not always clearly understand children’s individual needs because key information is not consistently shared with them. For example, support staff and key workers were unaware of historical risks associated with one child, as they did not have access to this information.

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Overall experiences and progress of children

Some children have been admitted without the matching process being fully completed. In several instances, children have entered the service with needs that exceed the skills and training of staff or go beyond what is expected in supported accommodation. This includes the need for prompting with personal care or high levels of supervision to safely manage risky behaviours. As a result, children have required more intensive monitoring than anticipated, and in some cases, placements have broken down.

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Overall experiences and progress of children

Children live in welcoming and well-maintained homes. They speak positively about their living environments, and they have opportunities to personalise their spaces. This helps them feel a sense of ownership and belonging.

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Overall experiences and progress of children

Staff listen to children’s views and act on their feedback. For example, when one child arrived from abroad and reported feeling cold, staff responded promptly by checking their bedding and adjusting the heating, despite it being summer.

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Overall experiences and progress of children

Children are supported in maintaining good health. All children are registered with health professionals, including GPs and dentists, and receive regular check-ups. Staff encourage children to take responsibility for their health and well-being. They support children arriving from overseas in accessing health services and provide tailored help to manage any medical needs.

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How well children are helped and protected

Some safeguarding processes are not followed consistently. While managers take appropriate action to protect children from harm, such as informing other professionals and initiating reviews of children’s support, there have been occasions when referrals to children’s safeguarding teams have not been made.

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How well children are helped and protected

Staff do not always receive the training they need to keep children safe. For example, one child was admitted to the home with a known medical condition that posed a risk to their health. Although staff identified the need for training to manage this risk effectively, the necessary training was not provided.

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How well children are helped and protected

Risk assessments do not consistently reflect children’s current and known risks. When children move into the home, support plans and risk assessments are not always readily available to staff, sometimes for up to a week. This delays staff’s ability to provide personalised and responsive support, putting children at increased risk of harm. Inspection report for supported accommodation provider: Future Foundations Limited 4 Staff respond appropriately and effectively when children go missing from home. They follow the correct procedures and treat all unexplained absences as missing- from-home episodes. These are reported transparently and in line with safeguarding protocols. Staff notify partner agencies promptly and make good use of risk assessments and one-to-one sessions to explore underlying reasons for children going missing, helping to reduce future risk. Return home interviews are carried out, and professionals report that staff take proactive steps to prevent repeat episodes of

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How well children are helped and protected

The provider has established strong working relationships with external agencies, including police, health services and children’s social care. These partnerships are used effectively to support and protect children.

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How well children are helped and protected

Staff work collaboratively with professionals to protect children and help prevent unnecessary involvement in the criminal justice system.

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The effectiveness of leaders and managers

Staff feel well supported by the registered service manager, who regularly offers time for staff discussion, acts as a positive role model, and maintains an open-door policy. However, support from senior leaders across the organisation is inconsistent. Staff report that communication with senior leaders is often ineffective and, at times, experienced as dismissive.

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The effectiveness of leaders and managers

Staff have not consistently received supervision in line with the provider’s policy. Although the staff value the support offered by the registered service manager, they express frustrations with the wider organisation. Regular, structured supervision provides staff with a formal space to raise concerns and reflect on their practice.

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The effectiveness of leaders and managers

Training, development, and induction arrangements are not consistently effective. Training does not always focus on equipping staff with the skills they need to meet the specific and sometimes complex needs of the children. A lack of support for additional training and an inconsistent and fragmented leadership and management structure limit opportunities for professional development.

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The effectiveness of leaders and managers

The provider adheres to safer recruitment practices. All necessary pre-employment checks are carried out before staff begin working with children. This includes identity verification, enhanced police checks, references and employment histories. Recruitment records are well maintained, and only suitable individuals are employed to work with children. Inspection report for supported accommodation provider: Future Foundations Limited 5

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, The Supported Accommodation (England) Regulations 2023 and the ‘Guide to the Supported Accommodation Regulations, including Quality Standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The support standard is that children receive individual and tailored support that meets their needs.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that plans for support are based on initial referral information, are meaningful and are created in full consultation with the child, taking account of relevant plans for the child;

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Requirement Due date

keep the child’s support under review, taking into consideration the plans for support, and relevant plans, to ensure that the child’s needs continue to be met and that the child is kept safe;

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Requirement Due date

engage and work with the accommodating authority if the registered person has concerns or if the child’s support needs to be changed, including where that change may mean that the child requires more intensive support. (Regulation 7 (1) (2)(b)(c)(f))

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Requirement Due date

In particular, leaders and managers must ensure that children are matched when admitted to the service, have up- to-date support documents and are responsive to changes in children’s needs. 7 October 2025

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Recommendations

 The registered person should ensure that staff receive supervision that allows them to reflect on their practice and the needs of the children accommodated. This specifically relates to keeping a record of supervision to provide evidence that supervision is being delivered. It is good practice for a note of the content and/or outcomes of supervision sessions to be kept and to ensure that both the person providing the supervision and the staff member have a copy of the record. Inspection report for supported accommodation provider: Future Foundations Limited 6 (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 51)  The registered person should ensure that staff receive the necessary training to carry out their role effectively. This specifically relates to identifying any gaps in staff training. The registered person should schedule essential training in a timely

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Recommendations

manner. (‘Guide to the Supported Accommodation Regulations, including Quality Standards’, page 16)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children using the social care common inspection framework. This inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with The Supported Accommodation (England) Regulations 2023. Inspection report for supported accommodation provider: Future Foundations Limited 7

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Supported accommodation provider details

Registered provider: Future Foundations Ltd

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Supported accommodation provider details

Email address: info@futurefoundationsltd.com

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Inspector

Stephen Challis, Social Care Inspector Inspection report for supported accommodation provider: Future Foundations Limited 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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